Love that there's a play place and they're hard to find. They only did table service for 1 out of the 3 orders. Just a note that if you order and it's been awhile, check the front counter. They aren't bringing it to you.
Atmosphere: 5
Food: 5
Service: 4
Tai Danh
Mess up my drive through order and make my food like shit
Atmosphere: 2
Food: 3
Service: 1
Erin Evans
I got myself a sausage, egg, biscuit WITH CHEESE. The biscuit was bland and they left off the cheese! On top of that, I never got a receipt. Let's just say that I probably won't be getting breakfast there anytime soon as I can get a much better breakfast sandwich practically anywhere else.
I'm not even counting the fact that I went to McDonald's was to indulge myself with getting a peppermint mocha and the machine was down. I'm not faulting them for that. It definitely adds to the now severe disappointment and buyer's regret.
EDIT: Whenever I use the link below, it gives me an error. I can't give feedback on my order because I didn't receive a receipt.
Atmosphere: 2
Food: 1
Service: 3
Shanmugam Subramani
Improper order completion! (Missed sandwich in a meal- main item) No courtesy or being apologetic when enquired about mistake(made me go back)! Poor management and customer service. Poor quality of food! Never going back this location anymore!
Atmosphere: 1
Food: 1
Service: 1
Tony Hickham
This McDonald's on Hanley used to be the worst! Rude, impatient, and generally mean in the Drive-Thru. But in the last year or two that I've come back to trying it, I have not had a bad experience at all. Staff is very friendly and helpful. They did remodel the store and it looks nice. I guess there's enough seating for a lunchtime rush, but I usually get it to go. But it's McDonald's so atmosphere isn't really something you're there for.
Atmosphere: 3
Food: 4
Service: 5
Serenity Omni
Ordered 2 Mcdoubles No onion, 2 Mcdoubles No pickle. 3 times in a row they messed it up, refunded, not going back at that location.
Service: 1
Jessk
Accidentally did a mobile app order to a different McDonald's but this location took care of it for me and kept it at the same price, and the fries were better than ever .thanks 👍
Food: 5
Service: 5
C
The short Hispanic girl that acts like a boy and is usually at the back booth pay window in the drive thru is insanely rude every time and slams the window in your face once she hands back your card. I’ve complained to the number on the receipt before and nobody even has the decency to respond so instead take your business elsewhere. Many better places very close to here.
alex strunk
The rudest group of employees. Was talked down to because my app crashed and couldn’t get the mobile code pulled up fast enough I called back to obtain information for the store manager and was met with another ungodly terrible little girl that said she was the manager save yourself the trouble and go to Wendy’s up the street.
Atmosphere: 1
Service: 1
christopher meyer
This review is going to come out a little weird. I only go to this location for the play place. On extremely hot days it is nice to be able to take my son there. I'm aware that play places are disgusting bacteria heaps, I survived them and so will he. That being said, every time I go there, the place is a mess. There is always food on every table. Trash left on the ground and on the tables and workers standing around or rushing around for what appears to be due to lack of staffing.
The sweet tea is the best part of the restaurant and hasn't been an option when ordering through door dash for a while
Food: 1
Andrew Lodes
Waited in line like -10mins for them to tell me mobile orders only right now.
Atmosphere: 1
Food: 1
Service: 1
Fadria Orr
Frequency gets orders wrong.
Atmosphere: 2
Food: 3
Service: 2
Roderick Nash
Why do we continue to eat the crap. It's not food in any fashion form or way. If you can leave a burger and fries out for months and it never molds. That's not real food, so stop eating it.
Love that there's a play place and they're hard to find. They only did table service for 1 out of the 3 orders. Just a note that if you order and it's been awhile, check the front counter. They aren't bringing it to you.
Atmosphere: 5
Food: 5
Service: 4
Mess up my drive through order and make my food like shit
Atmosphere: 2
Food: 3
Service: 1
I got myself a sausage, egg, biscuit WITH CHEESE. The biscuit was bland and they left off the cheese! On top of that, I never got a receipt. Let's just say that I probably won't be getting breakfast there anytime soon as I can get a much better breakfast sandwich practically anywhere else.
I'm not even counting the fact that I went to McDonald's was to indulge myself with getting a peppermint mocha and the machine was down. I'm not faulting them for that. It definitely adds to the now severe disappointment and buyer's regret.
EDIT: Whenever I use the link below, it gives me an error. I can't give feedback on my order because I didn't receive a receipt.
Atmosphere: 2
Food: 1
Service: 3
Improper order completion! (Missed sandwich in a meal- main item) No courtesy or being apologetic when enquired about mistake(made me go back)! Poor management and customer service. Poor quality of food! Never going back this location anymore!
Atmosphere: 1
Food: 1
Service: 1
This McDonald's on Hanley used to be the worst! Rude, impatient, and generally mean in the Drive-Thru. But in the last year or two that I've come back to trying it, I have not had a bad experience at all. Staff is very friendly and helpful. They did remodel the store and it looks nice. I guess there's enough seating for a lunchtime rush, but I usually get it to go. But it's McDonald's so atmosphere isn't really something you're there for.
Atmosphere: 3
Food: 4
Service: 5
Ordered 2 Mcdoubles No onion, 2 Mcdoubles No pickle. 3 times in a row they messed it up, refunded, not going back at that location.
Service: 1
Accidentally did a mobile app order to a different McDonald's but this location took care of it for me and kept it at the same price, and the fries were better than ever .thanks 👍
Food: 5
Service: 5
The short Hispanic girl that acts like a boy and is usually at the back booth pay window in the drive thru is insanely rude every time and slams the window in your face once she hands back your card. I’ve complained to the number on the receipt before and nobody even has the decency to respond so instead take your business elsewhere. Many better places very close to here.
The rudest group of employees. Was talked down to because my app crashed and couldn’t get the mobile code pulled up fast enough I called back to obtain information for the store manager and was met with another ungodly terrible little girl that said she was the manager save yourself the trouble and go to Wendy’s up the street.
Atmosphere: 1
Service: 1
This review is going to come out a little weird. I only go to this location for the play place. On extremely hot days it is nice to be able to take my son there. I'm aware that play places are disgusting bacteria heaps, I survived them and so will he. That being said, every time I go there, the place is a mess. There is always food on every table. Trash left on the ground and on the tables and workers standing around or rushing around for what appears to be due to lack of staffing.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Slowest moving drive throu I’ve ever been to
Atmosphere: 2
Food: 4
Service: 3
The sweet tea is the best part of the restaurant and hasn't been an option when ordering through door dash for a while
Food: 1
Waited in line like -10mins for them to tell me mobile orders only right now.
Atmosphere: 1
Food: 1
Service: 1
Frequency gets orders wrong.
Atmosphere: 2
Food: 3
Service: 2
Why do we continue to eat the crap. It's not food in any fashion form or way.
If you can leave a burger and fries out for months and it never molds.
That's not real food, so stop eating it.
Atmosphere: 1
Food: 1
Service: 1
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