Starbucks

I frequent the Ballwin Starbucks a few times a week. I generally ordera Pink Drink. These last three visits, the pink drink was hardly pink. It was more of a coconut milk drink. Today’s visit was a cup full of ice, and the product that was in it was nearly white with absolutely no strawberries. If I could post a photo I would do so. I will be visiting other Starbucks in the future.

Did not enjoy this location ,very toxic environment- won't be returning.

Atmosphere: 1

Food: 2

Service: 1

One of their baristas need to drop the politics at work. This is the third time I've hurt her bully other customers in front of other people. One bad egg spoils the bunch.

Atmosphere: 1

Food: 4

Service: 2

This is the quickest Starbucks I've ever been to. Even with 10 cars in front of you in the drive thru, you'll never wait more than a few minutes. Never had an issue at this location.

Atmosphere: 5

Food: 5

Service: 5

I constantly am preaching above and beyond service at my salon. This Starbucks knows how to go above and beyond. A small mix up in similar named to-go orders not only turned into them correcting it but recommending better food options to replace the food item they didn't have and everyone being so kind and understanding. A very rememberable experience, thank you

Atmosphere: 5

Food: 5

Service: 5

Second time I came to this location within last month period, and both time this sweet person who works here redid my matcha becasue other location made it too milky and not flavorful despite me paying extra one dollar for extra scoop of matcha ( which brings it to 7.56 for a venri size matcha latte ). They were nice enough to listen to what I had to say, to remake it and I even shared what I've learn from the location in CWE where they always make their matcha consistently strong. The trick is apparently is to add katcha to the blender cup first and then milk etc. That way jatcha doesnt stick to the walls, gets mixed better and dissolves nicely and adds more flavor. Thank you again!

Atmosphere: 4

Food: 5

Service: 5

Extremely rude people and never make the drinks right. I tried to give chances but I'm done wasting my money.

Frozen food and begged for.tips

Atmosphere: 1

Food: 1

Service: 1

Always fast and friendly!

Atmosphere: 5

Food: 5

Service: 5

Ordered a Moca and sandwich. Asked for tips, I did give. Didn't give a tissue for the sandwich. Don't these guys have a checklist what to put in the to-go bag. Also, didn't ask my name to put in the cup. Didn't give me or ask me if I want a receipt.

Ordered a Moca and sandwich. Asked for tips, I did give. Didn't give a tissue for the sandwich. Don't these guys have a checklist what to put in the to-go bag. Also, didn't ask my name to put in the cup. Didn't give me or ask me if I want a receipt.

Great service! My favorite location

Atmosphere: 5

Food: 5

Service: 5

Since when was it ok to beg for tips ? How rude can this place be .. quick fast question .. please give me a tip .. unprofessional

I see the manager responded to my review as if it was just an isolated experience… They are always unprofessional and always begging for tips... They definitely don't do this at kaldis ... Which I have much more respect for them Than this Starbucks

Atmosphere: 1

Food: 2

Service: 1

Since when was it ok to beg for tips ? How rude can this place be .. quick fast question .. please give me a tip .. unprofessional

I see the manager responded to my review as if it was just an isolated experience… They are always unprofessional and always begging for tips... They definitely don't do this at kaldis ... Which I have much more respect for them Than this Starbucks

Atmosphere: 1

Food: 2

Service: 1

I went through the drive-thru, so I can't address the "atmosphere" of this store. My drink, however, was very good, as was the service and the cheery attitude of the person at the window!

Food: 5

Service: 5