Out of everything but it’s still on the menu. Had to fight for my refund back because they wanted to give me potatoes instead. Absolutely the worst culinary experience of my life.
Laura Leseman
The drive thru always takes 30+ minutes. Even when there’s three cars in the drive thru. I try to come here for a quick lunch but that never seems to happen. They let cars sit at the speaker box for 5+ minutes before acknowledging anyone is even there. Pitiful.
Ben Kerber
Waited over 30min inside on a weekday and it was not busy at all
Atmosphere: 3
Food: 5
Service: 1
Denis Mikhlin
Great food. Fast service
Atmosphere: 5
Food: 5
Service: 5
Mike Dennett
I used to be an employee here, before my negative review is discredited.. I’m not an employee here anymore because I walked out . All of the one star reviews are true, I can attest to that. They misheard my order while at intercom so drive thru manager initiated me to run it by him again. When I got to the window I was surprised by the lightweight of the bag which lead me into the uncomfortable experience of them saying to pull around and go back through the drive through again another time to make expected experience complete by doing the order process over again. I did not feel happy about my experience here because they did not treat me respectfully as a happy patron.
They were not apologetic, or understanding when engaging with me, one of the employees flat out said “Michael we know you are just trying to get free food”. They gaslighted me and banned me from ever going back to this location because they handle customer interaction with me improperly and inadequately treating me like I was wrong. I was trained the customer is always right but they treated me like I was guilty and a liar and wasted my time. Customer service and respect should feel like hostage negotiation and hung trials. Extremely disappointed in you sarwat, this place escalates confrontation in the face of misunderstanding without granting the customer any due respect or benefit of the doubt. I have no reason to go here ever again. I would never subject myself to the experience of this place again.
Greg told me disrespectfully that “Normal people just say here’s my card and then they go”.
So it’s not normal to desire good faith gesture or a token of appreciation by doing the right thing the first time and not making me feel at fault and refusing to take any responsibility for mistakes that you had made in turning my experience source asked allot of me care more about drive through timer than to be humble, non- confrontational and accusatory.
acknowledge that my time as a customer is just as valuable as your timer, how hard is that?
I came for good service and good food left with an unfulfilled promise of the Tacobell I knew replaced with unpleasant disregard for the value of my customer satisfaction.
Don’t run the timer up but it’s okay and number one priority is run my timer up and mishandling customer interaction .
Fake apologies. False consideration and willing to throw customers under a bus on a whim. Heed warning. Go somewhere else’s
these people VALUE YOUR MONEY AND NOT YOUR TIME
Atmosphere: 1
Food: 5
Service: 1
Asad Channar
Quick and good food
Atmosphere: 5
Food: 5
Service: 5
Gowtham Settipalli
The service is the worst. They don’t respond, talk or even look at you even if you are waiting for 30 mins for your order.
Atmosphere: 1
Food: 1
Service: 1
Sam Merrick
Food usually tastes fine but they very often give the wrong order out the drive thru, even if you’re the only car in line. I regularly pay for orders much more expensive than what I get.
Atmosphere: 1
Food: 4
Service: 1
Ellie Rea
tried to get crunch wrap supreme and baja blast as one does. REFUSED SERVICE BECAUSE THEY WERE PUT OF 1 ITEM. do not appreciate and hung up #ihaverightsto
Atmosphere: 1
Food: 5
Service: 1
STL RESIDENT
This place has shorted us so many times it’s unbelievable. Tonight we specifically order a chicken cantina bowl. It is supposed to come with one verde salsa package.We order three extras and are charged for them. We get home and NO verde salsa is in our bag….not even the one that is supposed to come with the bowl. This thing had ZERO taste and the chicken was SLIMY. In the trash it went
The absolute WORST service i’ve ever had, they were out of EVERYTHING(NO cinammon, NO baja, NO twists) they lied STRAIGHT to my face when questioned as to the whereabouts to my missing BURITTTTO and i’m still waiting on that BURITTO, to sum this entire evening up 5 stars this was perchance an absolutely perfectly indubliously horrendous experience.
happy pride month?!?!?🇺🇸🇺🇸🇺🇸
Atmosphere: 5
Food: 5
Service: 5
Steve Hart
I used the app to order. It's not the best food app but it worked after some trial and error.
I received the correct foods and sauces. Food was on par with normal Taco Bell expectations. Food was ready without much wait. Restaurant seemed clean. I picked up the food inside the store without any problems.
Considering the quality of food, it is over priced nowadays. Otherwise, no complaints.
Atmosphere: 5
Food: 4
Service: 5
R B
Hours are not correct. They don’t close at 2am as google says but for some reason have attitude and confusion about why people keep turning up after 1 am to pickup food. Apparently common sense is not a prerequisite of owning a Taco Bell franchise.
Dean Ullom
Consistent delivery and quality of food, reliable fast food 😛
Atmosphere: 3
Food: 3
Service: 4
Amy Feranec
Avoid this location. They’re incredibly slow. I placed an order on the app and waited over 25 minutes past the estimated time it would be ready. Other people were waiting and very few orders were coming out of the kitchen.
Out of everything but it’s still on the menu. Had to fight for my refund back because they wanted to give me potatoes instead. Absolutely the worst culinary experience of my life.
The drive thru always takes 30+ minutes. Even when there’s three cars in the drive thru. I try to come here for a quick lunch but that never seems to happen. They let cars sit at the speaker box for 5+ minutes before acknowledging anyone is even there. Pitiful.
Waited over 30min inside on a weekday and it was not busy at all
Atmosphere: 3
Food: 5
Service: 1
Great food. Fast service
Atmosphere: 5
Food: 5
Service: 5
I used to be an employee here, before my negative review is discredited.. I’m not an employee here anymore because I walked out . All of the one star reviews are true, I can attest to that. They misheard my order while at intercom so drive thru manager initiated me to run it by him again. When I got to the window I was surprised by the lightweight of the bag which lead me into the uncomfortable experience of them saying to pull around and go back through the drive through again another time to make expected experience complete by doing the order process over again. I did not feel happy about my experience here because they did not treat me respectfully as a happy patron.
They were not apologetic, or understanding when engaging with me, one of the employees flat out said “Michael we know you are just trying to get free food”. They gaslighted me and banned me from ever going back to this location because they handle customer interaction with me improperly and inadequately treating me like I was wrong. I was trained the customer is always right but they treated me like I was guilty and a liar and wasted my time. Customer service and respect should feel like hostage negotiation and hung trials. Extremely disappointed in you sarwat, this place escalates confrontation in the face of misunderstanding without granting the customer any due respect or benefit of the doubt. I have no reason to go here ever again. I would never subject myself to the experience of this place again.
Greg told me disrespectfully that “Normal people just say here’s my card and then they go”.
So it’s not normal to desire good faith gesture or a token of appreciation by doing the right thing the first time and not making me feel at fault and refusing to take any responsibility for mistakes that you had made in turning my experience source asked allot of me care more about drive through timer than to be humble, non- confrontational and accusatory.
acknowledge that my time as a customer is
just as valuable as your timer, how hard is that?
I came for good service and good food left with an unfulfilled promise of the Tacobell I knew replaced with unpleasant disregard for the value of my customer satisfaction.
Don’t run the timer up but it’s okay and number one priority is run my timer up and mishandling customer interaction .
Fake apologies. False consideration and willing to throw customers under a bus on a whim. Heed warning. Go somewhere else’s
these people VALUE YOUR MONEY AND NOT YOUR TIME
Atmosphere: 1
Food: 5
Service: 1
Quick and good food
Atmosphere: 5
Food: 5
Service: 5
The service is the worst. They don’t respond, talk or even look at you even if you are waiting for 30 mins for your order.
Atmosphere: 1
Food: 1
Service: 1
Food usually tastes fine but they very often give the wrong order out the drive thru, even if you’re the only car in line. I regularly pay for orders much more expensive than what I get.
Atmosphere: 1
Food: 4
Service: 1
tried to get crunch wrap supreme and baja blast as one does. REFUSED SERVICE BECAUSE THEY WERE PUT OF 1 ITEM. do not appreciate and hung up #ihaverightsto
Atmosphere: 1
Food: 5
Service: 1
This place has shorted us so many times it’s unbelievable. Tonight we specifically order a chicken cantina bowl. It is supposed to come with one verde salsa package.We order three extras and are charged for them. We get home and NO verde salsa is in our bag….not even the one that is supposed to come with the bowl. This thing had ZERO taste and the chicken was SLIMY. In the trash it went
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The absolute WORST service i’ve ever had, they were out of EVERYTHING(NO cinammon, NO baja, NO twists) they lied STRAIGHT to my face when questioned as to the whereabouts to my missing BURITTTTO and i’m still waiting on that BURITTO, to sum this entire evening up 5 stars this was perchance an absolutely perfectly indubliously horrendous experience.
happy pride month?!?!?🇺🇸🇺🇸🇺🇸
Atmosphere: 5
Food: 5
Service: 5
I used the app to order. It's not the best food app but it worked after some trial and error.
I received the correct foods and sauces. Food was on par with normal Taco Bell expectations. Food was ready without much wait. Restaurant seemed clean. I picked up the food inside the store without any problems.
Considering the quality of food, it is over priced nowadays. Otherwise, no complaints.
Atmosphere: 5
Food: 4
Service: 5
Hours are not correct. They don’t close at 2am as google says but for some reason have attitude and confusion about why people keep turning up after 1 am to pickup food. Apparently common sense is not a prerequisite of owning a Taco Bell franchise.
Consistent delivery and quality of food, reliable fast food 😛
Atmosphere: 3
Food: 3
Service: 4
Avoid this location. They’re incredibly slow. I placed an order on the app and waited over 25 minutes past the estimated time it would be ready. Other people were waiting and very few orders were coming out of the kitchen.
Atmosphere: 1
Food: 3
Service: 1
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