Upon arriving, we elected to sit at the bar because this infers an expedited service and meal. After placing our order, we had the pleasure of watching four other clients arrive and get their orders placed and delivered. Had to ask for water. Finally, when inquiring with the manager what the delay was, we received an apology and an affirmation to check into the delay. We were told it would only be about another 10 minutes more?! And that they would cover our charges. That is not the issue. The issue is that we did not receive our meal, so after another 6 minutes we elected to get up and leave and during Rush hour by the time we got to the exit the manager was coming out with two of our meals in hand saying that they would be glad to box the meals up. I explained that this was then therefore infer that these were no longer the primary orders but they were take home or pick up and delivery and that's not what we came for nor that's not why we sat at the bar and watched for literally over an hour. Other people get served while we waited for our relatively simple order. The only thing that we consume during this time were the honey buttered rolls and a portion of a blooming onion which we deferred eating entirely because that would interfere with our main steak meal which we never received. Nice atmosphere. Great food when you can get it but profoundly poor management of the facilities and the product..
Atmosphere: 3
Kellie Elmore
The manager, Bria, was very kind and accommodating. Our server James and Bus Boy Charlie were great. Very friendly and checked on us often.
Atmosphere: 5
Food: 5
Service: 5
Debbie Roeder
We always celebrate family birthdays here. Great food portions and always delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Cactus Blossom, 16 Oz Sirloin Steak and Mashed Potatoes, Fried Pickles, Baked Potato, Grilled Salmon, Steamed Broccoli, House Salad
Bethanie Jackson
I have nothing bad to say!! My salmon was over cooked, but they fixed it and I enjoyed it the right way. Caitlyn and Gwen were fantastic and represented TRH very well. Superb service ladies!!
Atmosphere: 5
Food: 5
Service: 5
hector casteblanco
Disappointed about the food the service they forgot the rice and my stake was wrong cook and the salad was no wash properly the leaves. Iam sorry about this situation makes me uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Butch Smith
Great service to the tableParking: Plenty of parkingWheelchair accessibility: Has a wheelchair ramp and entrance
Atmosphere: 5
Food: 4
Service: 5
Dionna
The manager, Brandon, is not a nice person, AT ALL. The managing skills at this location is horrible. We were told one thing on the phone then told something else when we got there. I've never seen a manager handle business the way he did and yell at customers and employees. He threw a fit and made remarks that were immature and not professional. After coming here as a frequent customer I will not be back because the manager refuses to accommodate larger parties and is VERY unprofessional. Our waiter, on the other hand, was the absolute best and saved the day! Nathan gave us the best service you could ask from a waiter. He deserves everything good that comes his way.
Upon arriving, we elected to sit at the bar because this infers an expedited service and meal. After placing our order, we had the pleasure of watching four other clients arrive and get their orders placed and delivered. Had to ask for water. Finally, when inquiring with the manager what the delay was, we received an apology and an affirmation to check into the delay. We were told it would only be about another 10 minutes more?! And that they would cover our charges. That is not the issue. The issue is that we did not receive our meal, so after another 6 minutes we elected to get up and leave and during Rush hour by the time we got to the exit the manager was coming out with two of our meals in hand saying that they would be glad to box the meals up. I explained that this was then therefore infer that these were no longer the primary orders but they were take home or pick up and delivery and that's not what we came for nor that's not why we sat at the bar and watched for literally over an hour. Other people get served while we waited for our relatively simple order. The only thing that we consume during this time were the honey buttered rolls and a portion of a blooming onion which we deferred eating entirely because that would interfere with our main steak meal which we never received. Nice atmosphere. Great food when you can get it but profoundly poor management of the facilities and the product..
Atmosphere: 3
The manager, Bria, was very kind and accommodating. Our server James and Bus Boy Charlie were great. Very friendly and checked on us often.
Atmosphere: 5
Food: 5
Service: 5
We always celebrate family birthdays here. Great food portions and always delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Cactus Blossom, 16 Oz Sirloin Steak and Mashed Potatoes, Fried Pickles, Baked Potato, Grilled Salmon, Steamed Broccoli, House Salad
I have nothing bad to say!! My salmon was over cooked, but they fixed it and I enjoyed it the right way. Caitlyn and Gwen were fantastic and represented TRH very well. Superb service ladies!!
Atmosphere: 5
Food: 5
Service: 5
Disappointed about the food the service they forgot the rice and my stake was wrong cook and the salad was no wash properly the leaves. Iam sorry about this situation makes me uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Great service to the tableParking: Plenty of parkingWheelchair accessibility: Has a wheelchair ramp and entrance
Atmosphere: 5
Food: 4
Service: 5
The manager, Brandon, is not a nice person, AT ALL. The managing skills at this location is horrible. We were told one thing on the phone then told something else when we got there. I've never seen a manager handle business the way he did and yell at customers and employees. He threw a fit and made remarks that were immature and not professional. After coming here as a frequent customer I will not be back because the manager refuses to accommodate larger parties and is VERY unprofessional. Our waiter, on the other hand, was the absolute best and saved the day! Nathan gave us the best service you could ask from a waiter. He deserves everything good that comes his way.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Steak Kabob, Fried Pickles, Mashed Potatoes
Our son received a promotion at work, and we went to Texas Roadhouse on Manchester in Ballwin to celebrate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Skins with Cheese
Nice place
Atmosphere: 5
Food: 5
Service: 5
Music was way too loud
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 16 Oz Sirloin Steak and Mashed Potatoes
Restaurantji Recommends
Food was very goodSteaks were made to orderShrimp were very goodSalads were good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Shrimp, Baked Potato, House Salad
Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Skins with Cheese, 16 Oz Sirloin Steak and Mashed Potatoes, Baked Potato, Mashed Potatoes, Steak Fries
We had a coupon for a birthday, which was honored, even though the recipient has passed away.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Salmon
Must try Catfish!!!! WOW!!! Every Salad I've ever had was FRESH!!! Festive Atmosphere!The Pleasants
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Skins with Cheese, Fried Catfish, Cactus Blossom
I like this place but recently any food that I order comes with too much salt.