Do not go here! Put in a mobile order at 10:22 PM. Didn't leave the drive thru until 10:50. Was told to pull up to the front door and they would have the food right out. 10 mins after arriving someone else gets their food and we are told our chicken just came out and food will be ready shortly. 20 mins after arriving they came out to tell us they are out of potatoes and what would we like to replace it with. 25 mins after arriving our food is given to us and the gentleman hands us a bag and walks immediately back in. Found out there was no frosty in with the food. By this time there were 6 other cars in the drive through and I didn't feel like waiting another hour. Got the food out and the fries were literally cold and rubbery. Chicken nuggets were hard and over cooked.
Pathetic!!!! I will be calling corporate and asking for a refund.
Atmosphere: 1
Food: 1
Service: 1
L. Lynnette
Courtney is AWESOME! He really made my day. He is so kindhearted and exactly what every boss should want in an employee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Double Stack, French Fries, Jr Cheeseburger – 4 for 4 Meal
Jillene Blazer
Haven't been to a Wendy's in years and decided to get drive thru breakfast today for me and my husband. Huge mistake and I will never come again! Has to be the worst food I've had in years, maybe ever.
I was told to pull up to the door to wait and the glass door was visibly filthy along with a nasty looking floor. I was already getting concerned about the food. The lady handed me the bag without a smile or a thank you.
Home within a few minutes with cool to lukewarm food. Not sure what the "egg" is actually made of, but have never seen anything like it. Appears to be a combination of rubber with plastic edges (cold). I threw that in the trash being left with a bun, barely bacon and a small dollop of something creamy that was supposed to be Swiss cheese (really?). Ate a few bites and threw the rest of the cool sandwich away.
Husband had half of his burrito and said it wasn't good and threw the rest away. We were left with a biscuit with sausage gravy which was cold. I heated it up and ate half before throwing it away because the flavor of the sausage was not good. Immediate stomach pain after eating what little I did.
I'm not sure this place would pass a health inspection after my experience and seeing someone else report a cockroach in their take-home sandwich.
Atmosphere: 1
Food: 1
Service: 1
Ashley Howard
Y'all suck at your jobs!
Service: 1
Lora
I don't frequent a lot of fast food restaurants because I think their standards are not where they need to be for a food restaurant. Since I was getting my car done next door me and my daughter and I got the double bacon biggie bag for $7, which included a double bacon burger, french fry, four-piece nugget and a small drink. I thought that was a good value. the patties were super small, so I would compare it to a normal hamburger. The bun was dried out. The fries were okay they would have been better, fresh and hot. the Nuggets were just warm, and they charged you a dollar for sauce, which seemed crazy. We were greeted immediately. The restaurant was clean and inviting with a TV and see-through fireplace. I was not expecting that for a fast food restaurant. I used the restroom, and they were clean as well. Wendy's in other areas gives a military discount, and this one in Blue Springs did not. I'm told it's the franchise owners choice.
Atmosphere: 5
Food: 3
Service: 4
Erin Flora
Ordered a ghost pepper ranch chicken sandwich, got home, opened it up and a cockroach crawled out of the sandwich. I called, told them the problem, said I wasn't after a refund and wasn't bringing the food back, but thought they should know. The man on the phone said he made the sandwich and there was not a cockroach in the sandwich. Well, it wasn't from my home. I opened the sandwich wrapper and there was a cockroach crawling around on the lettuce when I opened the sandwich. I didn't put it there. You'd think they could at least not be rude, especially when the customer isn't even asking for anything and just wanted to let them know.
Atmosphere: 1
Food: 1
Service: 1
D.R. Lowe
It's Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Frosty
Nicci
The staff are bigots. They treat people who are LGBT like they're lesser.
Atmosphere: 1
Food: 2
Service: 1
Christopher Means
Rude as can be. I asked a question for a custom order and was yelled at through the speaker NO! Also, it took 15 minutes to get and order for 3 people. And still screwed my order up.
Service: 1
Patricia Culbertson (Patty)
Food and the Wendy associates were great. The floor was all pretty sticky.
My salad was terrible last time. But most of the times is good. I always get the chicken parmesan salad
Atmosphere: 4
Food: 1
Service: 4
Kyle Cloninger
They can't get simple orders correct. Foods too expensive to forget or mess up..
Atmosphere: 1
Food: 4
Service: 1
Patrick Walker
I spent nearly 20 minutes of waiting in the drive-through line for a baconator, fries and Cinnabon bites. The restaurant was not busy at the time I ordered, with just two cars ahead of me in line and one other waiting in an order pickup space.
Food: 4
Service: 2
Arkeim
Made me pull forward and wait for 5 mins for cold fries and undercooked bacon on my burger.
Do not go here! Put in a mobile order at 10:22 PM. Didn't leave the drive thru until 10:50. Was told to pull up to the front door and they would have the food right out. 10 mins after arriving someone else gets their food and we are told our chicken just came out and food will be ready shortly. 20 mins after arriving they came out to tell us they are out of potatoes and what would we like to replace it with. 25 mins after arriving our food is given to us and the gentleman hands us a bag and walks immediately back in. Found out there was no frosty in with the food. By this time there were 6 other cars in the drive through and I didn't feel like waiting another hour. Got the food out and the fries were literally cold and rubbery. Chicken nuggets were hard and over cooked.
Pathetic!!!! I will be calling corporate and asking for a refund.
Atmosphere: 1
Food: 1
Service: 1
Courtney is AWESOME! He really made my day. He is so kindhearted and exactly what every boss should want in an employee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Double Stack, French Fries, Jr Cheeseburger – 4 for 4 Meal
Haven't been to a Wendy's in years and decided to get drive thru breakfast today for me and my husband. Huge mistake and I will never come again! Has to be the worst food I've had in years, maybe ever.
I was told to pull up to the door to wait and the glass door was visibly filthy along with a nasty looking floor. I was already getting concerned about the food. The lady handed me the bag without a smile or a thank you.
Home within a few minutes with cool to lukewarm food. Not sure what the "egg" is actually made of, but have never seen anything like it. Appears to be a combination of rubber with plastic edges (cold). I threw that in the trash being left with a bun, barely bacon and a small dollop of something creamy that was supposed to be Swiss cheese (really?). Ate a few bites and threw the rest of the cool sandwich away.
Husband had half of his burrito and said it wasn't good and threw the rest away. We were left with a biscuit with sausage gravy which was cold. I heated it up and ate half before throwing it away because the flavor of the sausage was not good. Immediate stomach pain after eating what little I did.
I'm not sure this place would pass a health inspection after my experience and seeing someone else report a cockroach in their take-home sandwich.
Atmosphere: 1
Food: 1
Service: 1
Y'all suck at your jobs!
Service: 1
I don't frequent a lot of fast food restaurants because I think their standards are not where they need to be for a food restaurant. Since I was getting my car done next door me and my daughter and I got the double bacon biggie bag for $7, which included a double bacon burger, french fry, four-piece nugget and a small drink. I thought that was a good value. the patties were super small, so I would compare it to a normal hamburger. The bun was dried out. The fries were okay they would have been better, fresh and hot. the Nuggets were just warm, and they charged you a dollar for sauce, which seemed crazy. We were greeted immediately. The restaurant was clean and inviting with a TV and see-through fireplace. I was not expecting that for a fast food restaurant. I used the restroom, and they were clean as well. Wendy's in other areas gives a military discount, and this one in Blue Springs did not. I'm told it's the franchise owners choice.
Atmosphere: 5
Food: 3
Service: 4
Ordered a ghost pepper ranch chicken sandwich, got home, opened it up and a cockroach crawled out of the sandwich. I called, told them the problem, said I wasn't after a refund and wasn't bringing the food back, but thought they should know. The man on the phone said he made the sandwich and there was not a cockroach in the sandwich. Well, it wasn't from my home. I opened the sandwich wrapper and there was a cockroach crawling around on the lettuce when I opened the sandwich. I didn't put it there. You'd think they could at least not be rude, especially when the customer isn't even asking for anything and just wanted to let them know.
Atmosphere: 1
Food: 1
Service: 1
It's Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Frosty
The staff are bigots. They treat people who are LGBT like they're lesser.
Atmosphere: 1
Food: 2
Service: 1
Rude as can be. I asked a question for a custom order and was yelled at through the speaker NO! Also, it took 15 minutes to get and order for 3 people. And still screwed my order up.
Service: 1
Food and the Wendy associates were great. The floor was all pretty sticky.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger
Restaurantji Recommends
Bad place to eat
Atmosphere: 1
Food: 1
Service: 1
My salad was terrible last time. But most of the times is good. I always get the chicken parmesan salad
Atmosphere: 4
Food: 1
Service: 4
They can't get simple orders correct. Foods too expensive to forget or mess up..
Atmosphere: 1
Food: 4
Service: 1
I spent nearly 20 minutes of waiting in the drive-through line for a baconator, fries and Cinnabon bites. The restaurant was not busy at the time I ordered, with just two cars ahead of me in line and one other waiting in an order pickup space.
Food: 4
Service: 2
Made me pull forward and wait for 5 mins for cold fries and undercooked bacon on my burger.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
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