Last night on Thursday, December 4th, 2025, I made an order from Sonic on Doordash. I placed the order around 9:25 pm. When I placed the order, it said there was 5 minutes left to order from this store. So obviously, the cutoff time for Doordash orders was at 9:30. The food was scheduled to arrive at my house between 9:40-9:50. I noticed the time kept getting pushed back and wondered what was going. I checked the order progress and it said the dasher was waiting at Sonic to pick up my order, but on the map she was somewhere else entirely. Then I noticed she had messaged me and said that she arrived at the Sonic at 9:33 pm and they had told her they had canceled my order and they were closed, so she couldn't pick it up. But the order was not showing as canceled on my end. The dasher said it wasn't on her end either. It kept showing as an active order. I went on Google to check their store hours, and according to that, they close at 9 pm on Thursdays. So they close at 9, but have their Doordash set to accept hours until 9:30. That makes a lot of sense. I tried calling, but immediately got a busy signal. I assumed this was because they were already closed. They told the dasher they canceled the order, but obviously they didn't do what they needed for that to happen either. I guess the dasher was finally able to drop the order, and then it proceeded to get reassigned to about half a dozen dashers over the next couple hours, all of which were unable to complete it because the Sonic was closed. I tried to cancel the order myself but the app said if I canceled while a dasher was assigned to it, I would not be able to get a refund. Finally, after 11 pm, I checked again and it didn't currently have a dasher assigned to it, so I was able to cancel it and a refund was issued for the Doordash fees, but not the cost that went to Sonic. Today, I tried to call this Sonic location for some clarity and to resolve this issue, and was met with a busy signal every time at all hours of the day. So evidently they have their phone off the hook or something. I was able to contact Doordash customer service and they said the remaining amount of my refund will be seen in my account within 3 days, so that was a misunderstanding on my part, but this location has incorrect store hours, incompetence with working Doordash, and is impossible to contact. I love Sonic, but don't think I'll be ordering from this location again
Service: 1
Linda Doucet Owen
So slow even with app orders.
Atmosphere: 2
Food: 2
Service: 1
Mike StClair
Very good brkfst burrito
Atmosphere: 4
Food: 5
Service: 4
Benji
Food was as expected, and consistently meets expectations. The staff is very friendly, quick and calls me by name when I swing by (even though this is not a regular thing for me). They always have a smile on their face and the customer service is good
Atmosphere: 4
Food: 4
Service: 5
Roger Hampton
they do not have chili dogs on doordash menu how useless is this, the one thing everyone likes and you can only get it if you go to restaurant
Atmosphere: 3
Food: 1
Service: 4
BrotherTrey
9/28/25. Orded two triple smash burgers exactly the same, no pickles, add bacon, add garlic butter (which was noted on the receipt), and a strawberry cheesecake shake.
Both burgers showed up without garlic butter or bacon, and one had all three patties less than halfway on the bun. The burgers tasted like the griddle hadn't been cleaned in several days, and when I asked for bacon to add to the burgers myself, I was met with a look and attitude as though I had kicked the carhop's dog.
The shake was ok, but poorly mixed.
I really enjoy eating at Sonic, but I WILL NOT be returning to this location.
Food: 1
El Edwards
Waited 35 minutes for just French toast sticks and a lemonade because apparently there were, “too many orders on the screen and they couldn’t see mine.”
When I finally got the food, the French toast sticks smelled like onion rings and they forgot the syrup. Absolutely pitiful.
Atmosphere: 1
Food: 1
Service: 1
Misty Sawyers
I tried the new pickle smasher and it really good, but the strawberry cheese cake milkshake was awesome and delicious
Atmosphere: 5
Food: 5
Service: 5
Rachel Strickland
The reviews warning you not to pay with your card are correct. It's a lot easier to cancel your order after the extreme wait.
Atmosphere: 1
Food: 2
Service: 1
mike gross
Awful decision to try to get lunch here. Waited 45 minutes and still didn’t get my food. Had to leave without lunch to get back to work. DON’T PAY WITH YOUR CARD you might have to leave before you get what you pay for.
We asked for 3 items and they didn't have any of them and tried there app 4 time and failed every time absolutely horrible experience
Atmosphere: 1
Food: 1
Service: 1
Martin Meier
Best sonic I've been to in 6 diffrent states. Everything was absolutely perfect. Very quick even. Onky thing was I ordered the foot long coney and it didn't come with napkins. Maybe it should even come with a little knife even. But I'll definitely be back for more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney Premium Beef Hot Dog, Tots
Dave Nelson
Cherrylimeaid our favorite.
Atmosphere: 5
Food: 5
Service: 5
Quintessa Sells
The manager here is SUPER nice and understanding! What a great guy!
Last night on Thursday, December 4th, 2025, I made an order from Sonic on Doordash. I placed the order around 9:25 pm. When I placed the order, it said there was 5 minutes left to order from this store. So obviously, the cutoff time for Doordash orders was at 9:30. The food was scheduled to arrive at my house between 9:40-9:50. I noticed the time kept getting pushed back and wondered what was going. I checked the order progress and it said the dasher was waiting at Sonic to pick up my order, but on the map she was somewhere else entirely. Then I noticed she had messaged me and said that she arrived at the Sonic at 9:33 pm and they had told her they had canceled my order and they were closed, so she couldn't pick it up. But the order was not showing as canceled on my end. The dasher said it wasn't on her end either. It kept showing as an active order. I went on Google to check their store hours, and according to that, they close at 9 pm on Thursdays. So they close at 9, but have their Doordash set to accept hours until 9:30. That makes a lot of sense. I tried calling, but immediately got a busy signal. I assumed this was because they were already closed. They told the dasher they canceled the order, but obviously they didn't do what they needed for that to happen either. I guess the dasher was finally able to drop the order, and then it proceeded to get reassigned to about half a dozen dashers over the next couple hours, all of which were unable to complete it because the Sonic was closed. I tried to cancel the order myself but the app said if I canceled while a dasher was assigned to it, I would not be able to get a refund. Finally, after 11 pm, I checked again and it didn't currently have a dasher assigned to it, so I was able to cancel it and a refund was issued for the Doordash fees, but not the cost that went to Sonic. Today, I tried to call this Sonic location for some clarity and to resolve this issue, and was met with a busy signal every time at all hours of the day. So evidently they have their phone off the hook or something. I was able to contact Doordash customer service and they said the remaining amount of my refund will be seen in my account within 3 days, so that was a misunderstanding on my part, but this location has incorrect store hours, incompetence with working Doordash, and is impossible to contact. I love Sonic, but don't think I'll be ordering from this location again
Service: 1
So slow even with app orders.
Atmosphere: 2
Food: 2
Service: 1
Very good brkfst burrito
Atmosphere: 4
Food: 5
Service: 4
Food was as expected, and consistently meets expectations. The staff is very friendly, quick and calls me by name when I swing by (even though this is not a regular thing for me). They always have a smile on their face and the customer service is good
Atmosphere: 4
Food: 4
Service: 5
they do not have chili dogs on doordash menu how useless is this, the one thing everyone likes and you can only get it if you go to restaurant
Atmosphere: 3
Food: 1
Service: 4
9/28/25. Orded two triple smash burgers exactly the same, no pickles, add bacon, add garlic butter (which was noted on the receipt), and a strawberry cheesecake shake.
Both burgers showed up without garlic butter or bacon, and one had all three patties less than halfway on the bun. The burgers tasted like the griddle hadn't been cleaned in several days, and when I asked for bacon to add to the burgers myself, I was met with a look and attitude as though I had kicked the carhop's dog.
The shake was ok, but poorly mixed.
I really enjoy eating at Sonic, but I WILL NOT be returning to this location.
Food: 1
Waited 35 minutes for just French toast sticks and a lemonade because apparently there were, “too many orders on the screen and they couldn’t see mine.”
When I finally got the food, the French toast sticks smelled like onion rings and they forgot the syrup. Absolutely pitiful.
Atmosphere: 1
Food: 1
Service: 1
I tried the new pickle smasher and it really good, but the strawberry cheese cake milkshake was awesome and delicious
Atmosphere: 5
Food: 5
Service: 5
The reviews warning you not to pay with your card are correct. It's a lot easier to cancel your order after the extreme wait.
Atmosphere: 1
Food: 2
Service: 1
Awful decision to try to get lunch here. Waited 45 minutes and still didn’t get my food. Had to leave without lunch to get back to work. DON’T PAY WITH YOUR CARD you might have to leave before you get what you pay for.
Service: 1
Restaurantji Recommends
We asked for 3 items and they didn't have any of them and tried there app 4 time and failed every time absolutely horrible experience
Atmosphere: 1
Food: 1
Service: 1
Best sonic I've been to in 6 diffrent states. Everything was absolutely perfect. Very quick even.
Onky thing was I ordered the foot long coney and it didn't come with napkins. Maybe it should even come with a little knife even. But I'll definitely be back for more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney Premium Beef Hot Dog, Tots
Cherrylimeaid our favorite.
Atmosphere: 5
Food: 5
Service: 5
The manager here is SUPER nice and understanding! What a great guy!
There's hair in my glizzy. Do better.
Atmosphere: 1
Food: 1
Service: 1
Loading...