You check out using machines now. No more waiters. Definitely not like they used to be. It doesn't feel the same anymore.
Sabrina Stark
Food was not fresh, and messed up our order, fries are hard not fresh, the girl took forever to answer the speaker, and she was rude, not gonna be eating there for awhile.
Atmosphere: 1
Food: 1
Service: 1
les harrison
This is the 3rd time I have been here and the tables are NEVER CLEAN...
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Yonce Catalina
Spent over $50 and couldn’t get my food correct ugh! I freaking hate fast food service nowadays. Why would they give me a cup of cold cheese and fries when I ordered cheese fries. I ordered a double bacon cheeseburger meal and the cheese was not melted and the onions were raw. Clearly they don’t give a crap. Never thought I would be a person to write reviews, even my son threw his chicken fingers in the trash smh
Food: 1
Service: 1
Claudine Fuller
I normally don't like fast food hamburgers, but this burger here was a boom 10 out of 10.... seasoning was on point, was hot like it should be, even the condiments one were crisp and good..so when I say juice was dripping it was a good thing..fries had the right amount of what ever they put on them.. so good.. Thanks for the great meal!
Atmosphere: 4
Food: 5
Service: 4
Lisa Hahne
The Fries were salted heavy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Terri Aden
The food was excellent, but the place was filthy. The floor looked like it had not been swept in days, every single table was dirty, and the bathrooms were the worst I had ever seen.
Alyssa Smith
Took 30 minutes for one car, burgers Ice cold and cheese unmelted come to find out immediately after getting home. Added wrong items to burger. Overpriced for cold, incorrect food in a college town.
Christina Stacey
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Red Sand
Everything was cool to be honest ...just check your food before you leave... I did not use the kiosks, I ordered with a store representative and my order still came out wrong. I ordered extra sauce and a special sauce and they did not put it on my burger my burger was dry and the bottom half of my bread was burned... The cashier was nice though..... There was also an employee's child running around the workplace although the child was cute it was very unprofessional distracting and annoying and I'm just salty because I had 2 dry ass burgers lol.... I am a steak n Shake lover and it was disappointing today being that I only get their burgers because of the sauce i ordered... For the cooks to call my order back out and still forget it was crazy... If I was in my truck I would have turned back around but unfortunately I was in my semi on the way my load and I bobtailed to that steak n shake location.. so to come back with a trailer would be insane.. I'm making this review to raise awareness to the store no matter what it is the customer wants on there Burger if they pay for it give it to them I didn't mention that the cashier told me that my burger was interesting and the people in the back we're laughing because of the Sauce I chose to put on there.... I would like to tell y'all, y'all don't have to eat it I do when you're working somewhere to serve customers you're not paid to think if you could overstand that...thank you for my dry ass burgers, not satisfied, along with customer service you should practice customer care.... p.s. never coming back.
You check out using machines now. No more waiters. Definitely not like they used to be. It doesn't feel the same anymore.
Food was not fresh, and messed up our order, fries are hard not fresh, the girl took forever to answer the speaker, and she was rude, not gonna be eating there for awhile.
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd time I have been here and the tables are NEVER CLEAN...
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Spent over $50 and couldn’t get my food correct ugh! I freaking hate fast food service nowadays. Why would they give me a cup of cold cheese and fries when I ordered cheese fries. I ordered a double bacon cheeseburger meal and the cheese was not melted and the onions were raw. Clearly they don’t give a crap. Never thought I would be a person to write reviews, even my son threw his chicken fingers in the trash smh
Food: 1
Service: 1
I normally don't like fast food hamburgers, but this burger here was a boom 10 out of 10.... seasoning was on point, was hot like it should be, even the condiments one were crisp and good..so when I say juice was dripping it was a good thing..fries had the right amount of what ever they put on them.. so good.. Thanks for the great meal!
Atmosphere: 4
Food: 5
Service: 4
The Fries were salted heavy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
The food was excellent, but the place was filthy. The floor looked like it had not been swept in days, every single table was dirty, and the bathrooms were the worst I had ever seen.
Took 30 minutes for one car, burgers Ice cold and cheese unmelted come to find out immediately after getting home. Added wrong items to burger. Overpriced for cold, incorrect food in a college town.
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Everything was cool to be honest ...just check your food before you leave... I did not use the kiosks, I ordered with a store representative and my order still came out wrong. I ordered extra sauce and a special sauce and they did not put it on my burger my burger was dry and the bottom half of my bread was burned... The cashier was nice though..... There was also an employee's child running around the workplace although the child was cute it was very unprofessional distracting and annoying and I'm just salty because I had 2 dry ass burgers lol.... I am a steak n Shake lover and it was disappointing today being that I only get their burgers because of the sauce i ordered... For the cooks to call my order back out and still forget it was crazy... If I was in my truck I would have turned back around but unfortunately I was in my semi on the way my load and I bobtailed to that steak n shake location.. so to come back with a trailer would be insane.. I'm making this review to raise awareness to the store no matter what it is the customer wants on there Burger if they pay for it give it to them I didn't mention that the cashier told me that my burger was interesting and the people in the back we're laughing because of the Sauce I chose to put on there.... I would like to tell y'all, y'all don't have to eat it I do when you're working somewhere to serve customers you're not paid to think if you could overstand that...thank you for my dry ass burgers, not satisfied, along with customer service you should practice customer care.... p.s. never coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always enjoy steak and shake
Atmosphere: 4
Food: 4
Service: 4
I pray for yalls drive thru times
Great place to eat .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
HEALTH DEPARTMENT??NEED TO VISIT THIS STEAK N SHAKE NEED A FULL DEEP CLEANING‼️FILTHY ‼️THE CAMERA DONT CAPTURE
Atmosphere: 1
Food: 1
Service: 1
It's just not the same place as before
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger, Fries
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