Steak 'n Shake
3061 William St, Cape Girardeau
(573) 334-0223
Recent Reviews
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was a very good experience
Atmosphere: 5
Food: 5
Service: 5
Took awhile to figure out kiosk ordering. Then another customer was upset with soda station, threw it down, soda, ice etc all over counter and floor. I told 3 workers it needed cleaned up. We were there an hour, NO ONE cleaned it up. Food was good.
Atmosphere: 2
Food: 4
Service: 1
You don't get a single dipping sauce for free when you get chicken strips. It costs $16 with two dipping sauces for 4 chicken strips and chilli. Then I waited for like 10 minutes at the counter after they had this weird white stuff on my chicken. Also they didn't even give me the two sauces.
Then they ask for a tip without even waiting on you. No more waiters or waitresses.
Overall a very expensive and bad experience
Atmosphere: 1
Food: 1
Service: 1
Great 👍
Atmosphere: 3
Food: 5
Service: 4
Love their shakes
Atmosphere: 5
Food: 5
Service: 5
Food was nice and hot.
Service was friendly.
Atmosphere: 4
Food: 4
Service: 4
I’ve been there twice in the last couple of months. Both times I got exactly what I ordered. Both times the food was hot and fresh. Both times the garlic butter burger was so freaking good. Happy with the quality of food. I was just there the other day. I can appreciate good quality food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chili
Serve yourself, no wait staff, must order using kiosk and floors, were sticky. Not how I remembered S&S.
Atmosphere: 3
Food: 4
Service: 3
Bad experience never going back
Atmosphere: 1
Food: 1
Service: 1
You have to order your food from a Kiosk! Food was good.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Still great burgers,fries and shakes. Needs a good cleaning.
Atmosphere: 2
Food: 4
Service: 3
We come here alot and every time we come here the store is nasty. We have to clean the tables off. The staff don't stop and make sure everything is OK. This time no ketchup no one to tell because they don't care. But the tables not clean is un sanitary
Atmosphere: 1
Food: 3
Service: 1
The inside of the restaurant stinks and the floors are nasty and greasy feeling.
Atmosphere: 1
Food: 3
Service: 2
Not many stores left, so when you find one, it's a must stop. It's a comfort spot for us that still uses beef tallow for frying.
Atmosphere: 5
Food: 5
Service: 5
Had not been in a very long time. Had to enter my own order into a kiosk, carry food to table, carry trash to waste can and they wanted a tip. The only bright spot was the hamburger. Very good.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hamburger
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