Steak 'n Shake

3061 William St, Cape Girardeau
(573) 334-0223

Recent Reviews

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Jeff McCoy

was a very good experience

Atmosphere: 5

Food: 5

Service: 5

Cindy Reimler

Took awhile to figure out kiosk ordering. Then another customer was upset with soda station, threw it down, soda, ice etc all over counter and floor. I told 3 workers it needed cleaned up. We were there an hour, NO ONE cleaned it up. Food was good.

Atmosphere: 2

Food: 4

Service: 1

Zachary Rohman

You don't get a single dipping sauce for free when you get chicken strips. It costs $16 with two dipping sauces for 4 chicken strips and chilli. Then I waited for like 10 minutes at the counter after they had this weird white stuff on my chicken. Also they didn't even give me the two sauces.

Then they ask for a tip without even waiting on you. No more waiters or waitresses.

Overall a very expensive and bad experience

Atmosphere: 1

Food: 1

Service: 1

Calvin Rosebud

Great 👍

Atmosphere: 3

Food: 5

Service: 4

Janet Ducoeur

Love their shakes

Atmosphere: 5

Food: 5

Service: 5

Judith Robinson

Food was nice and hot.
Service was friendly.

Atmosphere: 4

Food: 4

Service: 4

Samantha Erin Raymer

I’ve been there twice in the last couple of months. Both times I got exactly what I ordered. Both times the food was hot and fresh. Both times the garlic butter burger was so freaking good. Happy with the quality of food. I was just there the other day. I can appreciate good quality food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Chili

Carol Brown

Serve yourself, no wait staff, must order using kiosk and floors, were sticky. Not how I remembered S&S.

Atmosphere: 3

Food: 4

Service: 3

Charity Patterson

Bad experience never going back

Atmosphere: 1

Food: 1

Service: 1

David M

You have to order your food from a Kiosk! Food was good.

Atmosphere: 3

Food: 5

Service: 1

George Luft

Still great burgers,fries and shakes. Needs a good cleaning.

Atmosphere: 2

Food: 4

Service: 3

Melisia Fornkohl

We come here alot and every time we come here the store is nasty. We have to clean the tables off. The staff don't stop and make sure everything is OK. This time no ketchup no one to tell because they don't care. But the tables not clean is un sanitary

Atmosphere: 1

Food: 3

Service: 1

Just Holly Conway

The inside of the restaurant stinks and the floors are nasty and greasy feeling.

Atmosphere: 1

Food: 3

Service: 2

Jeff Vogel

Not many stores left, so when you find one, it's a must stop. It's a comfort spot for us that still uses beef tallow for frying.

Atmosphere: 5

Food: 5

Service: 5

Timothy E McBride

Had not been in a very long time. Had to enter my own order into a kiosk, carry food to table, carry trash to waste can and they wanted a tip. The only bright spot was the hamburger. Very good.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Hamburger

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