They actually tried to put six black olives on my sandwich. $13 for a foot-long sandwich alone is already crazy enough. Let alone the attitude you receive from trying to order a sandwich. I’m never going back.
Bruce Smith
Worst experience that I’ve ever had at my hometown Subway. Whoever is working tonight should be retrained. Not fired because I don’t want to see someone lose their job but definitely the most inconsiderate and rude/disrespectful individual that I’ve ever had the displeasure of dealing with.Came in this evening with the intent to buy 6 Footlong Subway Sandwiches “Most” of which would have had extra meat and cheese w/ meals, probably somewhere in the ballpark of $100 to $125 dependent upon extras etc. Walked up to the order counter/bar and before I even placed my order I asked if it was possible to maybe get a clean knife as I have a family member whom has many allergies and would have several negative reactions medically if a dirty knife were to be used to cut her sandwich if it had let’s say been used to cut a sandwich with meatballs and sauce on it or mayonnaise or a few other condiments like chipotle southwest and sweet onion sauce. Instead of kindly accommodating my request the employee then asked “well what could she possibly be allergic to over here.” I then stated that it’s not just one thing it’s multiple and proceeded to ask if that would be ok. The older female employee then said I’ll half to walk all the way around the back into the kitchen to get it. Instead of antagonizing the situation more I kindly said thank you. She then threw her hands up and loudly said are you kidding me as she went to retrieve it. When she came back she said with a very rude and sarcastic tone “here’s you CLEAN knife!” At this point I was almost embarrassed and over it let alone angry but decided just to keep quiet and proceed to order. I asked her to make a Ham and Cheese Footlong on Italian w/ triple cheese and double meat as this is the sandwich that is going to my family member with severe allergies, and her reply was we don’t have any American cheese. I then said ok go ahead and stop then I’d like to cancel my order. I then turned around to walk out and she then stated “Hey I don’t do the ordering, but whatever!” Going forward the Carrollton Subway has lost myself and my family’s business and respect and I will drive to Marshall Subway from now on when that particular craving hits as I did this evening. The Marshall Subway was more then happy to accommodate me with my unusual request understanding the situation and were very friendly and kind and respectful. A special thank you to the staff at the Marshall Missouri Subway. I recommend everyone go here from now on as it’s worth the drive to be treated with kindness and respect vs the BS going on in the Carrollton Missouri Subway.
Mary Lueck
Rudist people ever!!! Poor service, poor food. Spent almost $100 there today and will never go back. Did the same a few weeks ago and thought it was just an off day......even worse this time.
Ravenous Gaming
Unwelcoming , the store manager talks bad about customers to employees, both the store manager and another employee messed up my order, between the smack talk/wrong order/and not answering the phone I'm gonna assume it's intentional.
Jadie May
Too many times have I paid extra for avocado and not gotten it, I place mobile orders before my lunch break and don’t think I should have to unwrap my whole sandwich when I pick it up to check.
Diane Strong
I quit coming to this location 2 years ago because of one older lady employee who was rude and hateful! Swore I'd NEVER come back. At that time the veggies were not fresh! Zoom forward 2 years and I decided to 'try' the subway again! Veggies were fresh, yaaay! But, same old crabby, hateful lady to make it a miserable experience!! After all her hatefulness, you'd at least think she could say "Thanks, and come again!" Nope - shoved the sandwich order toward me and said "What'd you get" to the next person in line - well, not coming back unless in great need again!!
Atmosphere: 3
Food: 5
Service: 1
Russell Young73
Wife went to get dinner,the only employee that was there needed to use the restroom,she waited and waited finally three other people left along with my wife,wish we had a better subway in Carrollton mo.was looking forward to eating sandwich
Cynthia Defibaugh
Great place to eat if you feel like getting verbally abused and have your sandwich smashed by Donna with a bad attitude!
Just ordered a tuna wrap on 4/18/24 around 5pm online was informed id have to get my own sides because apparently they were to busy to put it in the bag got home to eat and they put it on flat bread and my other sandwich was supposed to be toasted and they didn't even bother toasting it nor did they add my black olives or bell peppers. Evening service is going downhill so definitely won't be going back again
Food is fine, but unfriendly staff is a problem.
They actually tried to put six black olives on my sandwich. $13 for a foot-long sandwich alone is already crazy enough. Let alone the attitude you receive from trying to order a sandwich. I’m never going back.
Worst experience that I’ve ever had at my hometown Subway. Whoever is working tonight should be retrained. Not fired because I don’t want to see someone lose their job but definitely the most inconsiderate and rude/disrespectful individual that I’ve ever had the displeasure of dealing with.Came in this evening with the intent to buy 6 Footlong Subway Sandwiches “Most” of which would have had extra meat and cheese w/ meals, probably somewhere in the ballpark of $100 to $125 dependent upon extras etc. Walked up to the order counter/bar and before I even placed my order I asked if it was possible to maybe get a clean knife as I have a family member whom has many allergies and would have several negative reactions medically if a dirty knife were to be used to cut her sandwich if it had let’s say been used to cut a sandwich with meatballs and sauce on it or mayonnaise or a few other condiments like chipotle southwest and sweet onion sauce. Instead of kindly accommodating my request the employee then asked “well what could she possibly be allergic to over here.” I then stated that it’s not just one thing it’s multiple and proceeded to ask if that would be ok. The older female employee then said I’ll half to walk all the way around the back into the kitchen to get it. Instead of antagonizing the situation more I kindly said thank you. She then threw her hands up and loudly said are you kidding me as she went to retrieve it. When she came back she said with a very rude and sarcastic tone “here’s you CLEAN knife!” At this point I was almost embarrassed and over it let alone angry but decided just to keep quiet and proceed to order. I asked her to make a Ham and Cheese Footlong on Italian w/ triple cheese and double meat as this is the sandwich that is going to my family member with severe allergies, and her reply was we don’t have any American cheese. I then said ok go ahead and stop then I’d like to cancel my order. I then turned around to walk out and she then stated “Hey I don’t do the ordering, but whatever!” Going forward the Carrollton Subway has lost myself and my family’s business and respect and I will drive to Marshall Subway from now on when that particular craving hits as I did this evening. The Marshall Subway was more then happy to accommodate me with my unusual request understanding the situation and were very friendly and kind and respectful. A special thank you to the staff at the Marshall Missouri Subway. I recommend everyone go here from now on as it’s worth the drive to be treated with kindness and respect vs the BS going on in the Carrollton Missouri Subway.
Rudist people ever!!! Poor service, poor food. Spent almost $100 there today and will never go back. Did the same a few weeks ago and thought it was just an off day......even worse this time.
Unwelcoming , the store manager talks bad about customers to employees, both the store manager and another employee messed up my order, between the smack talk/wrong order/and not answering the phone I'm gonna assume it's intentional.
Too many times have I paid extra for avocado and not gotten it, I place mobile orders before my lunch break and don’t think I should have to unwrap my whole sandwich when I pick it up to check.
I quit coming to this location 2 years ago because of one older lady employee who was rude and hateful! Swore I'd NEVER come back. At that time the veggies were not fresh! Zoom forward 2 years and I decided to 'try' the subway again! Veggies were fresh, yaaay! But, same old crabby, hateful lady to make it a miserable experience!! After all her hatefulness, you'd at least think she could say "Thanks, and come again!" Nope - shoved the sandwich order toward me and said "What'd you get" to the next person in line - well, not coming back unless in great need again!!
Atmosphere: 3
Food: 5
Service: 1
Wife went to get dinner,the only employee that was there needed to use the restroom,she waited and waited finally three other people left along with my wife,wish we had a better subway in Carrollton mo.was looking forward to eating sandwich
Great place to eat if you feel like getting verbally abused and have your sandwich smashed by Donna with a bad attitude!
Atmosphere: 1
Food: 1
Service: 1
Felt like a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am not very big on subway, but I decided to &,
Atmosphere: 5
Food: 5
Service: 5
Just ordered a tuna wrap on 4/18/24 around 5pm online was informed id have to get my own sides because apparently they were to busy to put it in the bag got home to eat and they put it on flat bread and my other sandwich was supposed to be toasted and they didn't even bother toasting it nor did they add my black olives or bell peppers. Evening service is going downhill so definitely won't be going back again
Atmosphere: 5
Food: 1
Service: 2
Great people working here
Atmosphere: 5
Food: 5
Service: 5
amazing sandwich. 10/10 ?
Very good food and service. Their app needs work.
Parking: Very s mall and inconvenient.
Atmosphere: 5
Food: 5
Service: 5
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