Service this morning was WONDERFUL! The gentleman behind the counter was super helpful and completely paid attention to detail (making sure stickers were on each of my boxes, so when I fell the donuts would stay in the box-3 dozen and a large coffee)! Also I agree there needs to be music playing in the mornings to get things moving and wake people up! Thank you for all of your help and the great service! We will be back!
Atmosphere: 4
Food: 5
Service: 5
Shelby Braynard
Incompetent employees. I made two mobile orders, arrived 15 mins later and was told that it wasn’t ready yet because they received two orders under my name. Aka it was my fault… What?? No, you’re a slow worker. Turns out they hadn’t even started making it yet. Blaming a customer for your incompetence is never a good call.
The three people working at this location proceeded to bumble around slowly as if they were just hired. I got my food and drink eventually but I would not visit this location if you value timely service or customer care.
Atmosphere: 3
Food: 3
Service: 1
Deelight
Bought 6 donuts and they were stale! If donuts are your specialty, don't lose a customer trying to be thrifty! I paid full price, not day old price. So disappointing.
Atmosphere: 2
Food: 2
Service: 2
Andrew King
This was a standard dunkin. My sense is the ownership changed recently. Went early November to get 25 Munchkins. As soon is i opened them i was disappointed. You could tell these were left over from the previous day (on powdered munchkins the powdered sugar starts to get absorbed and the white color changes. When fresh it falls off the donut - these did not.) Disappointed in this locale now.
Food: 1
Service: 3
Bryce Montemer
Bad service. They ran out of syrup to make a chai latte and said they could either get us a refund or get us something else. I said refund, and they couldn’t refund it on the reward. I honestly don’t know what they said or what they were talking about, so yeah. Not great service. Decent food, but not great service.
Atmosphere: 3
Food: 3
Service: 2
Aaron Engemann
What a great location with some really awesome staff!! The manager Jermane Was super helpful with fullfilling my walkin order 6 dozen dougnuts for the local retirement community residents. I appreciate the kindness and swift work of the staff here. We will be back again soon!
Atmosphere: 5
Food: 5
Service: 5
William Daum
Super friendly. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Abigail Osborne
This is the second time they got my order wrong. Out of 8 donuts they forgot two. I did a mobile order so it’s all there is writing. Very disappointing again at this location.
Mya Mark
This new management has really improved this Dunkin’ Store! I go here regularly now!
Would give zero stars if possible. Pulled into the drive thru at 11am on Saturday with 5 cars in front of us. After 30 minutes of waiting, I went inside the store to see if all was ok. Once I saw 4 employees working, plus more customers waiting, I went back to our car. It is now 11:42am and we have just pulled up to order. We declined and went to Kaldi’s up the street for a 3 minute transaction. Being stuck in the drive thru line for nearly an hour wasn’t fun.
Service: 1
Peyton Studer
Perfect coffee, great service, perfect toasted bagels, wonderful donuts. Definitely the best way to end our shopping day!
Atmosphere: 5
Food: 5
Service: 5
Paige Willoughby
Food was fine the cashier was very unhelpful with how to use rewards. I just signed up and was trying to get free medium drink and she was very dismissive and said I would have to use it next time.
Food: 3
Service: 1
Gayatri Rajam Senthil
The workers were so sweet! We came 10 minutes before closing time, and they had smiles on her faces the whole time as they gave my family and I donuts. The donuts were great!!
Atmosphere: 5
Food: 5
Service: 5
Wes Bye
Tried to get my coffee while I was away from my "home dunkin'. I wouldn't know if it was any good because they closed 20 or more mins early.
this is the best place ever everyone come here
Atmosphere: 5
Food: 5
Service: 5
Service this morning was WONDERFUL! The gentleman behind the counter was super helpful and completely paid attention to detail (making sure stickers were on each of my boxes, so when I fell the donuts would stay in the box-3 dozen and a large coffee)! Also I agree there needs to be music playing in the mornings to get things moving and wake people up! Thank you for all of your help and the great service! We will be back!
Atmosphere: 4
Food: 5
Service: 5
Incompetent employees. I made two mobile orders, arrived 15 mins later and was told that it wasn’t ready yet because they received two orders under my name. Aka it was my fault… What?? No, you’re a slow worker. Turns out they hadn’t even started making it yet. Blaming a customer for your incompetence is never a good call.
The three people working at this location proceeded to bumble around slowly as if they were just hired. I got my food and drink eventually but I would not visit this location if you value timely service or customer care.
Atmosphere: 3
Food: 3
Service: 1
Bought 6 donuts and they were stale! If donuts are your specialty, don't lose a customer trying to be thrifty! I paid full price, not day old price. So disappointing.
Atmosphere: 2
Food: 2
Service: 2
This was a standard dunkin. My sense is the ownership changed recently. Went early November to get 25 Munchkins. As soon is i opened them i was disappointed. You could tell these were left over from the previous day (on powdered munchkins the powdered sugar starts to get absorbed and the white color changes. When fresh it falls off the donut - these did not.)
Disappointed in this locale now.
Food: 1
Service: 3
Bad service. They ran out of syrup to make a chai latte and said they could either get us a refund or get us something else. I said refund, and they couldn’t refund it on the reward. I honestly don’t know what they said or what they were talking about, so yeah. Not great service. Decent food, but not great service.
Atmosphere: 3
Food: 3
Service: 2
What a great location with some really awesome staff!! The manager Jermane
Was super helpful with fullfilling my walkin order 6 dozen dougnuts for the local retirement community residents.
I appreciate the kindness and swift work of the staff here. We will be back again soon!
Atmosphere: 5
Food: 5
Service: 5
Super friendly. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
This is the second time they got my order wrong. Out of 8 donuts they forgot two. I did a mobile order so it’s all there is writing. Very disappointing again at this location.
This new management has really improved this Dunkin’ Store! I go here regularly now!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Would give zero stars if possible. Pulled into the drive thru at 11am on Saturday with 5 cars in front of us. After 30 minutes of waiting, I went inside the store to see if all was ok. Once I saw 4 employees working, plus more customers waiting, I went back to our car. It is now 11:42am and we have just pulled up to order. We declined and went to Kaldi’s up the street for a 3 minute transaction. Being stuck in the drive thru line for nearly an hour wasn’t fun.
Service: 1
Perfect coffee, great service, perfect toasted bagels, wonderful donuts. Definitely the best way to end our shopping day!
Atmosphere: 5
Food: 5
Service: 5
Food was fine the cashier was very unhelpful with how to use rewards. I just signed up and was trying to get free medium drink and she was very dismissive and said I would have to use it next time.
Food: 3
Service: 1
The workers were so sweet! We came 10 minutes before closing time, and they had smiles on her faces the whole time as they gave my family and I donuts. The donuts were great!!
Atmosphere: 5
Food: 5
Service: 5
Tried to get my coffee while I was away from my "home dunkin'. I wouldn't know if it was any good because they closed 20 or more mins early.
Loading...