Went here on Friday and the girl that served me did her job to the best of her understanding. The only issue I really had was with the gentleman running the store.
I ordered a reg turkey sandwich unbeknownst to me , subway don't offer that anymore only the titan turkey and the reg turkey only available on Saturdays.
Anyway , as we are checking out, the gentleman get into a heated discussion about what should be done and shouldn't in front of me while I'm trying to pay for the sandwich.
Completely embarrassing his coworker which should've been a convo to have when nobody there or with the store owner. It was poor customer service on his part. Albeit, I understand good industry can stress a person out- ive worked all food jobs out there in Clayton. But to have your coworker feel like crap for trying to meet the need of the customer ain't it. I won't be going here anymore due to that situation.
3 stars because the girl was doing her best to keep it moving. Had me apologizing on her behalf.
Do better.
Atmosphere: 3
Food: 3
Service: 3
Nichole Doucet
This store used to be my spot for lunch now the staff has changed they dont even greet you when you walk in they keep doing whatever projects there on until they decide to stop and help you they wont add extra veggies if you ask for 1 thing to have some extra now they even stopped selling the nachos which being gluten free besides a salad was my only options and there reasons for anything changed is the owner wont let us honestly youve lost my business I used to manage subways for 7 years and could have never treated my customers like they do here with the new staff
Atmosphere: 1
Food: 4
Service: 1
Ben Branco
Service/workers were great, but this franchisee won’t take coupons or app deals, and you don’t find that out until your sandwich is halfway made so you feel you have to buy it at full price. Never going back.
Atmosphere: 1
Service: 5
Timothy
Always clean when you first walk in. Employees engaged with you the moment you walk in the door. Accurate orders with fresh ingredients. Affordable eatery in a High Class area of surrounding restaurants.
I ordered the New Baja Chipotle Sub, with Baja baked chips and Lemonade made as described in the commercials
Kid-friendliness: Kids meal or smaller cut sandwiches
Recommended dishes: Tropicana Pure Premium Original Orange Juice No Pulp, Veggie Delite for Kids, Subway Club, All-American Club, The Hotshot Italiano, Savory Rotisserie-Style Chicken Caesar Signature Wrap, Veggie Delite
tyler p
Never open and when it is everybody is unfriendly
Atmosphere: 1
Service: 1
The_Zuco
Upon getting back to work and preparing to eat i found the bread was EXTREMELY dry and the sandwich was trashed. Thank you for the waste of money.
Atmosphere: 1
Food: 1
Service: 1
dianne cheon
The two sandwich artist ladies were so delightful today. I ordered three different sandwiches and they took so much care into making each of them despite how busy they were. Great customer service and fresh ingredients!
Atmosphere: 5
Food: 5
Service: 5
HP
ordered through uber eats, the worker forgot to toast it. so I re-ordered and he made up for the slight mishap and was truly apologetic! thank you
Service: 5
Joey Hawkins
Great service from Nate the worker... fast and friendly... Good clean atmosphere
Atmosphere: 5
Food: 5
Service: 5
Kai Taft
Terrible customer service. Only lady that always has a rude snobby attitude and is yelling at customers. Grubhub orders are never ready when they’re supposed to be. Terribly inefficient process.
Ordered in advance, received the "it's ready" message, came. There were no ready orders for me yet, so I've waited. And waited. And waited. When after like fifteen minutes I decided to ask what is the plan, the Subway worker told me that she isn't the one who sends the messages and my order is actually not even started - so get in the line, man. She started to work on my order ONLY when the guy in the line let me be first. And only then she found out that part of the things we've ordered and payed for are absent in this location, like meatballs. Indeed not the best experience over all
Atmosphere: 1
Food: 2
Service: 1
MaJestic Young
I love this subway u literally work right around the corner and I walk here almost everyday the food great great customer
Atmosphere: 5
Food: 5
Service: 5
Ashley Cothren
This is the cleanest subway I have ever eaten at. I got the garlic roast beef and all my toppings were fresh and Julia was an awesome sandwhich artist.
Atmosphere: 5
Food: 5
Service: 5
Nolan
According to the locations website they were open until 6pm, but when I tried to go on my break at 5:47pm, they were already closed. The door was locked and everything, and the lady working looked at me as I tried to open the door and just turned away and started walking towards the back. If it says “open until 6pm” it should stay open until 6pm… bad customer service.
Went here on Friday and the girl that served me did her job to the best of her understanding. The only issue I really had was with the gentleman running the store.
I ordered a reg turkey sandwich unbeknownst to me , subway don't offer that anymore only the titan turkey and the reg turkey only available on Saturdays.
Anyway , as we are checking out, the gentleman get into a heated discussion about what should be done and shouldn't in front of me while I'm trying to pay for the sandwich.
Completely embarrassing his coworker which should've been a convo to have when nobody there or with the store owner. It was poor customer service on his part. Albeit, I understand good industry can stress a person out- ive worked all food jobs out there in Clayton. But to have your coworker feel like crap for trying to meet the need of the customer ain't it. I won't be going here anymore due to that situation.
3 stars because the girl was doing her best to keep it moving. Had me apologizing on her behalf.
Do better.
Atmosphere: 3
Food: 3
Service: 3
This store used to be my spot for lunch now the staff has changed they dont even greet you when you walk in they keep doing whatever projects there on until they decide to stop and help you they wont add extra veggies if you ask for 1 thing to have some extra now they even stopped selling the nachos which being gluten free besides a salad was my only options and there reasons for anything changed is the owner wont let us honestly youve lost my business I used to manage subways for 7 years and could have never treated my customers like they do here with the new staff
Atmosphere: 1
Food: 4
Service: 1
Service/workers were great, but this franchisee won’t take coupons or app deals, and you don’t find that out until your sandwich is halfway made so you feel you have to buy it at full price. Never going back.
Atmosphere: 1
Service: 5
Always clean when you first walk in. Employees engaged with you the moment you walk in the door. Accurate orders with fresh ingredients. Affordable eatery in a High Class area of surrounding restaurants.
I ordered the New Baja Chipotle Sub, with Baja baked chips and Lemonade made as described in the commercials
Kid-friendliness: Kids meal or smaller cut sandwiches
Wheelchair accessibility: 100% wheel chair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropicana Pure Premium Original Orange Juice No Pulp, Veggie Delite for Kids, Subway Club, All-American Club, The Hotshot Italiano, Savory Rotisserie-Style Chicken Caesar Signature Wrap, Veggie Delite
Never open and when it is everybody is unfriendly
Atmosphere: 1
Service: 1
Upon getting back to work and preparing to eat i found the bread was EXTREMELY dry and the sandwich was trashed. Thank you for the waste of money.
Atmosphere: 1
Food: 1
Service: 1
The two sandwich artist ladies were so delightful today. I ordered three different sandwiches and they took so much care into making each of them despite how busy they were. Great customer service and fresh ingredients!
Atmosphere: 5
Food: 5
Service: 5
ordered through uber eats, the worker forgot to toast it. so I re-ordered and he made up for the slight mishap and was truly apologetic! thank you
Service: 5
Great service from Nate the worker... fast and friendly... Good clean atmosphere
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. Only lady that always has a rude snobby attitude and is yelling at customers. Grubhub orders are never ready when they’re supposed to be. Terribly inefficient process.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Ordered in advance, received the "it's ready" message, came. There were no ready orders for me yet, so I've waited. And waited. And waited. When after like fifteen minutes I decided to ask what is the plan, the Subway worker told me that she isn't the one who sends the messages and my order is actually not even started - so get in the line, man. She started to work on my order ONLY when the guy in the line let me be first. And only then she found out that part of the things we've ordered and payed for are absent in this location, like meatballs. Indeed not the best experience over all
Atmosphere: 1
Food: 2
Service: 1
I love this subway u literally work right around the corner and I walk here almost everyday the food great great customer
Atmosphere: 5
Food: 5
Service: 5
This is the cleanest subway I have ever eaten at. I got the garlic roast beef and all my toppings were fresh and Julia was an awesome sandwhich artist.
Atmosphere: 5
Food: 5
Service: 5
According to the locations website they were open until 6pm, but when I tried to go on my break at 5:47pm, they were already closed. The door was locked and everything, and the lady working looked at me as I tried to open the door and just turned away and started walking towards the back. If it says “open until 6pm” it should stay open until 6pm… bad customer service.
Atmosphere: 3
Food: 3
Service: 1
Same ol' sandwich.
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