Passing through from out of state and stopped in for a boil. Two members of my group - the only two to eat the boil - got powerfully sick. One vomited repeated while at the airport and the other barely avoided the same by taking massive amounts of DGL and an anti-microbic . Had to fly home in this state. The next day I reached out to the owner by phone in good faith to advise of the problem and ask only for the two boils to be refunded (the other meals were perfectly fine). I met with immediate resistance and an insistence upon medical tests and reported results. So, I need to incur further expenses by going to the hospital, getting two people in my family tested for a pathogen that's had nearly 24 hours to get clear from their system.I am certain this is a fluke for the Crab House. Their reviews on Yelp and Google are solid and I believe them. But good customer service takes a good customer at their word, apologizes and issues a refund. Bad customer service does not. Next call is to the state health department.Edit: Owner's response is still holding the line of policy barricading and pushback. There are times when that's appropriate, but this isn't one of them. Forms and tests? Proof? You're a restaurant, not a government bureaucracy. I worked in public health, specifically with food borne illnesses, and I know how it works. You could have easily taken your customer's word, you just refused.Thanks and regards.
Atmosphere: 4
Food: 2
Service: 2
Betsy Murphy
Good seafood most of the time (though they do love to overcook it at times). Bring cash since they charge an additional 4 percent for credit or debit cards.
Atmosphere: 2
Food: 4
Service: 2
Lori H
The food (order at counter) was spectacular. Hot, fresh, and favorable!The restroom, dining area, and exterior needed more attention.There's a hand washing station in the lobby for cleanup.?
I spent 7 years in Louisiana and since moving, I’ve seen several restaurants claim to be Cajun, and I’ve been disappointed each and every time. This is the one restaurant north of the gulf that is legit. This place is the real deal. Prices are a bit steep, but that’s to be expected this far from the ocean. This is the only place nearby I’d recommend going to for good, high quality seafood, with a cajun kick.
Atmosphere: 5
Food: 5
Service: 5
Kitty Kat
The food was delicious, the staff were very catering, and it came out very quickly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Steamer
Natalie Schaben
Mouth watering amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Steamer, Crab Legs
Laina Bremmer
Food was excellent and service great!
Michael Staley
Great Fresh Seafood, at Great Prices!
Atmosphere: 5
Food: 5
Service: 5
Matthew Elliot
Just stopped by here to eat as I do when I travel in a lot of places and was not impressed a whole lot with this restaurant. Although much of the food was good such as the catfish nuggets and some other stuff their prices were extremely high and I ordered 10 piece hot wings and despite the fact the rest of the food was good they're hot wings definitely are not worth what they charged no good they were like fried there was barely any meat on them. I could have gotten better wings at Pizza Hut. Staff was decent and friendly but definitely could use some work on a few of their items and their prices
Atmosphere: 4
Food: 3
Service: 2
lynnae
I love everyone here and the food comes out fast and amazing to eat. The portions are worth the price!
Small but nice little restaurant, me and my girlfriend love coming here once in a while when we are in Columbia, all the workers here are so polite and the service is great not to mention the food is delicious! One of the gentleman who works here complimented my Subaru Wrx and really made my
Incredible food. So helpful and friendly service. This is a must rat seafood location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coleslaw, Crab Legs
New Yorker 2019
People here are very nice and friendly. The food is fresh, taste is a bit bland. Souces definitely need improvement. French fries are great. Shrimps are good but bland. Don't even try the sausage.
Atmosphere: 4
Food: 4
Service: 4
Dustin Cochran
It was good not ocean side good but really good still. They get new shipments on Thursday so keep that in mind I ate Wednesday and could tell it was on its way out.
Atmosphere: 2
Food: 4
Service: 5
Vera Jackson
Best place in Columbia, mo to get catfish for sure.
Passing through from out of state and stopped in for a boil. Two members of my group - the only two to eat the boil - got powerfully sick. One vomited repeated while at the airport and the other barely avoided the same by taking massive amounts of DGL and an anti-microbic . Had to fly home in this state. The next day I reached out to the owner by phone in good faith to advise of the problem and ask only for the two boils to be refunded (the other meals were perfectly fine). I met with immediate resistance and an insistence upon medical tests and reported results. So, I need to incur further expenses by going to the hospital, getting two people in my family tested for a pathogen that's had nearly 24 hours to get clear from their system.I am certain this is a fluke for the Crab House. Their reviews on Yelp and Google are solid and I believe them. But good customer service takes a good customer at their word, apologizes and issues a refund. Bad customer service does not. Next call is to the state health department.Edit: Owner's response is still holding the line of policy barricading and pushback. There are times when that's appropriate, but this isn't one of them. Forms and tests? Proof? You're a restaurant, not a government bureaucracy. I worked in public health, specifically with food borne illnesses, and I know how it works. You could have easily taken your customer's word, you just refused.Thanks and regards.
Atmosphere: 4
Food: 2
Service: 2
Good seafood most of the time (though they do love to overcook it at times). Bring cash since they charge an additional 4 percent for credit or debit cards.
Atmosphere: 2
Food: 4
Service: 2
The food (order at counter) was spectacular. Hot, fresh, and favorable!The restroom, dining area, and exterior needed more attention.There's a hand washing station in the lobby for cleanup.?
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Boiled Shrimp, Fried Shrimp Platter, Seafood Boil, Seafood Lover, Crab Legs
I spent 7 years in Louisiana and since moving, I’ve seen several restaurants claim to be Cajun, and I’ve been disappointed each and every time. This is the one restaurant north of the gulf that is legit. This place is the real deal. Prices are a bit steep, but that’s to be expected this far from the ocean. This is the only place nearby I’d recommend going to for good, high quality seafood, with a cajun kick.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious, the staff were very catering, and it came out very quickly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Steamer
Mouth watering amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Steamer, Crab Legs
Food was excellent and service great!
Great Fresh Seafood, at Great Prices!
Atmosphere: 5
Food: 5
Service: 5
Just stopped by here to eat as I do when I travel in a lot of places and was not impressed a whole lot with this restaurant. Although much of the food was good such as the catfish nuggets and some other stuff their prices were extremely high and I ordered 10 piece hot wings and despite the fact the rest of the food was good they're hot wings definitely are not worth what they charged no good they were like fried there was barely any meat on them. I could have gotten better wings at Pizza Hut. Staff was decent and friendly but definitely could use some work on a few of their items and their prices
Atmosphere: 4
Food: 3
Service: 2
I love everyone here and the food comes out fast and amazing to eat. The portions are worth the price!
Restaurantji Recommends
Small but nice little restaurant, me and my girlfriend love coming here once in a while when we are in Columbia, all the workers here are so polite and the service is great not to mention the food is delicious! One of the gentleman who works here complimented my Subaru Wrx and really made my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Cowboy, Cajun Steamer
Incredible food. So helpful and friendly service. This is a must rat seafood location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coleslaw, Crab Legs
People here are very nice and friendly. The food is fresh, taste is a bit bland. Souces definitely need improvement. French fries are great. Shrimps are good but bland. Don't even try the sausage.
Atmosphere: 4
Food: 4
Service: 4
It was good not ocean side good but really good still. They get new shipments on Thursday so keep that in mind I ate Wednesday and could tell it was on its way out.
Atmosphere: 2
Food: 4
Service: 5
Best place in Columbia, mo to get catfish for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish Basket, Hushpuppies, Fried Catfish