Spent 40+ in the drive thru. Got to destination and there was no sauce which was ordered, silverware, straws, or peppers that come with the salad in any of our bags.
Atmosphere: 5
Food: 5
Service: 5
Bridget Kennedy
Took forever to get to the area for the order to be taken, then they couldn’t get our gift cards to work in the handheld device. Finally got our order and down the road took a drink of my lemonade and it was hideous, it tasted like the lemons were moldy. I have never experienced this at chick- fil-a before.
Atmosphere: 3
Food: 3
Service: 3
Janelle Watts
Incredible food, super friendly staff! Love it!! Will definitely visit again, when going through Columbia!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Grilled Chicken, Mac & Cheese, Waffle Fries, Original Chicken Sandwich, Sandwich
Brandi Million
I used to work at this location years ago and now visit often. Recently it seems there is always something wrong, whether my order was made incorrectly, food is cold no salt on the fries, hair in my food. Employees seem like everything is inconvenient even when I am being overly nice to them, not the service I was taught when I was an employee. It’s getting to a point I no longer want to spend money here.
Atmosphere: 2
Food: 2
Service: 2
Laurie Potter
The food is subpar compared to other Chick-fil-A restaurants. The cookie & brownie desserts were dried out.
Atmosphere: 1
Food: 1
Service: 1
Mia Spurlock
I’ve been to this location multiple times typically without issue. I almost always bring my dog so he can get a sweet treat as well. Every other time we’ve gone through the drive through and gotten a pup cup with no hesitation. Today I asked the drive through employee, Ariel, for a pup cup and she responded that they do not do that. So I asked if I could just get a small cup of whip cream and she responded “That’s basically a pup cup. We aren’t doing that.” I was willing to pay for it and she just dismissed me as if I was an idiot. I paid for my food and when I got to the window asked when they stopped doing pup cups. The employee in the window looked confused and said “I’m sorry I don’t know, we’ll have an answer for you next time.” I’m sorry but there will be no next time. Every other chick fil a I’ve gone to always gives me something for him even if they say they don’t do pup cups, if I ask for a small cup of whip cream they may charge a dollar but still give it to me. I was absolutely offended by her reaction to me asking to get my dog a small sweet treat and will no longer be going here.
We tried to do a pickup order waited 30 minutes and never got are food. So we called and they said we would have to come in and get it. When we went in are food was cold we asked if they could remake it. They said they would only do a refund or take the cold food.
Our order was missing multiple items and the fries were only half full and the manager did not seem to care. We had to ask a different worker to get us our missing food after the manager was not helpful.
Atmosphere: 1
Food: 4
Service: 1
Brandy Elam
Chick Fil A is tuning into another McDonald's. Our business orders lunch from here and spends $60-$100 every time we order. The last 3 times they have forgot to put a sandwich in the bag. This means one of the employees have to wait to eat during lunch hour because they can't seem to get it right! Today we ordered and of course we had to drive back because a sandwich was not placed in our bag. 6 sandwiches and 6 fries. How hard is it? I explained to the manager how this is the 3rd time this has happened. She took my receipt got me my sandwich. Not a I'm sorry, Nothing! I'm sorry but after 3 times of this happening something else should have been done. All 3 times I was never offered a refund, free fry for driving back, Nothing!! So unprofessional! We will take our business somewhere else that appreciates Their customers.. Sad such a great business is being ran by lazy unprofessional people.
Trevor Whitlow
Starting to go downhill.I go here once a week for years. The filets are half the size they used to be. Barely any chicken. All breading.And it's obviously oversaturated because the lines are absurdly long at lunch time. Often out the door. Corporate must be too cheap to build another location. I guess they are letting this once great location go to pot. Sad!
Spent 40+ in the drive thru. Got to destination and there was no sauce which was ordered, silverware, straws, or peppers that come with the salad in any of our bags.
Atmosphere: 5
Food: 5
Service: 5
Took forever to get to the area for the order to be taken, then they couldn’t get our gift cards to work in the handheld device. Finally got our order and down the road took a drink of my lemonade and it was hideous, it tasted like the lemons were moldy. I have never experienced this at chick- fil-a before.
Atmosphere: 3
Food: 3
Service: 3
Incredible food, super friendly staff! Love it!! Will definitely visit again, when going through Columbia!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Grilled Chicken, Mac & Cheese, Waffle Fries, Original Chicken Sandwich, Sandwich
I used to work at this location years ago and now visit often. Recently it seems there is always something wrong, whether my order was made incorrectly, food is cold no salt on the fries, hair in my food. Employees seem like everything is inconvenient even when I am being overly nice to them, not the service I was taught when I was an employee. It’s getting to a point I no longer want to spend money here.
Atmosphere: 2
Food: 2
Service: 2
The food is subpar compared to other Chick-fil-A restaurants. The cookie & brownie desserts were dried out.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this location multiple times typically without issue. I almost always bring my dog so he can get a sweet treat as well. Every other time we’ve gone through the drive through and gotten a pup cup with no hesitation. Today I asked the drive through employee, Ariel, for a pup cup and she responded that they do not do that. So I asked if I could just get a small cup of whip cream and she responded “That’s basically a pup cup. We aren’t doing that.” I was willing to pay for it and she just dismissed me as if I was an idiot. I paid for my food and when I got to the window asked when they stopped doing pup cups. The employee in the window looked confused and said “I’m sorry I don’t know, we’ll have an answer for you next time.” I’m sorry but there will be no next time. Every other chick fil a I’ve gone to always gives me something for him even if they say they don’t do pup cups, if I ask for a small cup of whip cream they may charge a dollar but still give it to me. I was absolutely offended by her reaction to me asking to get my dog a small sweet treat and will no longer be going here.
Atmosphere: 1
Food: 4
Service: 1
Eat more chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Waffle Fries, Grilled Chicken Sandwich
Very busy but they handled it well. Food is good and service is always great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Waffle Fries, Sandwich
What you expect from them, Freindly staff and tasty food. Great staff as always! (Add strawberry to your sunshine drink delicious! )
Atmosphere: 5
Food: 5
Service: 5
They didn't invent the chicken, just the chicken
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We tried to do a pickup order waited 30 minutes and never got are food. So we called and they said we would have to come in and get it. When we went in are food was cold we asked if they could remake it. They said they would only do a refund or take the cold food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich, Waffle Fries
Our order was missing multiple items and the fries were only half full and the manager did not seem to care. We had to ask a different worker to get us our missing food after the manager was not helpful.
Atmosphere: 1
Food: 4
Service: 1
Chick Fil A is tuning into another McDonald's. Our business orders lunch from here and spends $60-$100 every time we order. The last 3 times they have forgot to put a sandwich in the bag. This means one of the employees have to wait to eat during lunch hour because they can't seem to get it right! Today we ordered and of course we had to drive back because a sandwich was not placed in our bag. 6 sandwiches and 6 fries. How hard is it? I explained to the manager how this is the 3rd time this has happened. She took my receipt got me my sandwich. Not a I'm sorry, Nothing! I'm sorry but after 3 times of this happening something else should have been done. All 3 times I was never offered a refund, free fry for driving back, Nothing!! So unprofessional! We will take our business somewhere else that appreciates Their customers.. Sad such a great business is being ran by lazy unprofessional people.
Starting to go downhill.I go here once a week for years. The filets are half the size they used to be. Barely any chicken. All breading.And it's obviously oversaturated because the lines are absurdly long at lunch time. Often out the door. Corporate must be too cheap to build another location. I guess they are letting this once great location go to pot. Sad!
Drive thru is a breeze. Hat food. Cold
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich