Dairy Queen Grill & Chill
1201 Forum Blvd, Columbia
(573) 446-3238
Recent Reviews
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Thank you for the Amazing customer Service. The evening crew& manager went above & beyond. my kids & I were treated with the true definition of Respect & Proper Customer Service! Sun evening right before closing time we stopped by to get ice cream for my kids birthday & were greeted with such great mannerism.
I wish I knew the name of the guy manager & 2 young ladies working so that they could get the recognition that they deserve.
The store owners need to know that they have THE BEST NIGHT CREW THAT I'VE ENCOUNTERED IN THE PAST 4YRS. I'VE BEEN in the Customer Service work field for almost 20yrs & I finally found a team that worked together, maintained professional mannerisms &made us feel welcomed!
To the young adults that worked on 3-2-25 Sunday after 9pm, I want to thank you. The store was clean & even with a line of cars in the drive through, you all still treated us with compassion.
Be proud of yourselves... Y'all deserve a raise. I truly appreciate the kindness we were treated with even when you were really busy and ready to go home!
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Shoutout to dairy queen for generously providing the fossilized pretzel sticks ✌️ (The "chocolate" blizzard that was just straight vanilla was the perfect companion to go with them)
Legitimately, though, this location is usually slammed and you can easily wait 15-20 mins for food. Usually it's good, but there's a 50% chance you'll just get vanilla ice cream when you order chocolate, which sucks for those of us who hate the flavor of vanilla. Employees are definitely super busy and I sympathize with the stress of the job, but man, it's not cheap to eat out anymore, and if I'm just paying for pretzels with a high chance of shattering a tooth, it's getting a lil ridiculous.
I can at least recommend the cheeseburgers. Whoever works the grill has their life together
Atmosphere: 3
Food: 3
Service: 3
Rarely dissapoints
Atmosphere: 5
Food: 5
Service: 5
We always eat here before we go to forum 8 theaters! We get the $7 meal deal.
Atmosphere: 5
Food: 5
Service: 3
It's probably the best ff in town. Locally owned. They always get my order correct. Friendly staff.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili Cheese Dog, Original Cheeseburger
This DQ never answers their phone anytime of the day and when you go in the store they act like you are bothering them. FYI there are other stores to buy products from……
Service: 2
Always fresh and make well. McDonald's burgers look like they are assembled by toddlers, these sandwiches pretty much look like the Ad. Good job
Why so expensive!?
Atmosphere: 4
Food: 4
Service: 4
The whole place including all tables was clean, and the employee was nice. It was my first time for DQ and you guys gave us an amazing decent burgers for inexpensive cost(due to the coupon). I definately will come this place agian. Chicken strips were amazingly delicious too? Satisfied~
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our local family business likes to come get lunch occasionally from Dairy Queen. Today I went to order and realized I only had a $50 bill. Our total was close to $40 so not much change would have been given back. The fact that you dont take bills over $20 and would inconvenience your customers is crazy to me. I had to run all the way to Shnucks just to break a $50 bill that your cashier wouldn't take. When I went back to pick up my food it was cold and they tried giving me melted ice cream but I asked to remake it. A meal anymore cost over $10 so I don't understand why you wouldn't take bills over $20? Really bad business! Also they forgot the extra ranch I paid for which makes several times they've forgot but this is my first complaint. Do better DQ! Quit putting cold ranch in hot baskets!! Gross!
Atmosphere: 1
Service: 1
I did not see any queen here :(
Very nostalgic about DQ, great spot for a family treat!
Atmosphere: 5
Food: 5
Service: 5
This DQ was good. A little dirty and slow but overall it was a good experience. The food was alright. The fries were soggy but the chicken and sundae were really good. The gentleman that rang us up was extremely friendly and even apologized for forgetting our sauces which wasn't a big deal. We'll be going back.
Atmosphere: 4
Food: 3
Service: 5
Rude customer service care and took forever to get my food.
Atmosphere: 2
Food: 2
Service: 1
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