Flavor and coffee are always the same things that I look forward in a restaurant me and my wife live this place
Atmosphere: 5
Food: 5
Service: 5
Emma Larkin
Short Story: LIVE LARVAE found in food
I wish I could rate a zero. I am college student so I am not the type to write reviews of any kind of restaurants. I’m a server too so I understand more than most how busy the food industry can get.
But this was the worst restaurant experience I have ever experienced or even heard of. I feel I need to express my frustrations somehow since no one would talk to me there.
We first walked in and could see that it was busy. No big deal though we didn’t mind waiting, especially because I have always liked First Watch. Just the two of us wanting a Sunday brunch. Then we were told we could be seated right now if we sat at the bar, which seemed great. After being seated, it then took A FULL 22 MINUTES for anyone to acknowledge our existence. My boyfriend had to stop another staff, we believe the host, and say can we get a server for any action to be taken.
We ordered our food and the seasonal donut holes as an app. took another 20 minutes for any food to reach us. The donut holes came first, which I immediately saw had a HAIR FRIED INTO IT. I was grossed out and wanted to mention it to a server, but it was clear no one was going to come to us and check in, so we moved it aside and kept eating.
Here comes the kicker. Our entrees came, I was missing a side I ordered with my food, but figured it was fine as long as it wasn’t on the bill. My boyfriend then notices the mixed greens that came with his sandwich do not have any sort of dressing on and are quite dry (would have asked for something but again no server is checking on us) and eats it anyway.
For the cherry on top, at the bottom of his salad is a live green larvae. I was immediately sick to my stomach. I looked it up and google seemed to think it was a caterpillar larvae. We flagged down a server to show her, got a quick “oh wow let me bring this back”.
That was it. No “I’m so sorry, I can’t believe this, let me take care of this for you, I’ll get the manager, etc etc etc”. I truly don’t remember ever getting an apology. Then another server comes over, rudely drops a check down and says “we took off everything but the alcohol” (which was one mimosa) and walks away. That just sealed my anger. I had asked to speak to someone in charge just to talk about the rude service and food experience we were having and got nothing. A live worm found in someone’s meal deserves a manager no matter how you look at it.
Someone eventually came over and said you guys are good to go and that the whole bill was taken care of. I think it was mainly just to get us out of there, no real solution to the problem.
Shocked is an understatement. I went grocery shopping afterwards and still felt sick to my stomach looking at any food. Somebody in charge should have come up to us and apologized.
Atmosphere: 1
Food: 1
Service: 1
Todd Johnson
The food was excellent, and while the service was a little slow, we weren’t in a hurry and it gave us more time to chat. The restaurant was busy, and the acoustics made it feel louder than usual, at times it was difficult to hear, and we found ourselves talking louder to carry on conversations.
Atmosphere: 3
Food: 5
Service: 4
Leissa Gregory
Beware of OVER SEASONED Potatoes! Couldn’t even eat them. Everything else great. Loved our server!
Atmosphere: 5
Food: 3
Service: 5
Daniel Heckle
Had a good chuckle with the server Will on the BRIGT instead of BRIGHT... he was great amd definitely brightened my family's day!
MIZ!
Atmosphere: 5
Food: 5
Service: 5
Doug Newman
Great food great service never a bad meal
Atmosphere: 5
Food: 5
Service: 5
Mike Alvarado
This location is bigger then other First Watches I've been too. Fast service too
Atmosphere: 5
Food: 5
Service: 5
David Barklage
Loretta is the best server, perfect!
Service: 5
Tina Bezler
Staff was very friendly, attentive and accommodating. Food was excellent. Flavor, temperature and accuracy of order was great
Atmosphere: 5
Food: 5
Service: 5
Eric Smith
Waited 40+ minutes for 2 meals. Server was not attentive.
I work at a store next to this location and will periodically grab lunch/breakfast here and their staff is always super friendly and the food is always delicious. Joanna even took her time to walk my takeout order to me and was incredibly sweet and provided excellent service. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Patrick\u0026Jordan Lakey
One of my new favorite restaurants. So fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Steven Medrow
Lauren was a great server! Food was delicious, but there were only a few shreds of chicken in the Honey Chipotle Chicken Hash.
Atmosphere: 5
Food: 3
Service: 5
Madi Schott
This place is amazing, but be warned that the weekend mornings/afternoons tend to be very busy during the Mizzou school year. Especially the Sunday after a football game or on family weekend.
Atmosphere: 5
Food: 5
Service: 5
Joshua Maupin
The staff is always professional and kind, and the food and coffee is always hot and delicious! 🙏🔥
Flavor and coffee are always the same things that I look forward in a restaurant me and my wife live this place
Atmosphere: 5
Food: 5
Service: 5
Short Story: LIVE LARVAE found in food
I wish I could rate a zero. I am college student so I am not the type to write reviews of any kind of restaurants. I’m a server too so I understand more than most how busy the food industry can get.
But this was the worst restaurant experience I have ever experienced or even heard of. I feel I need to express my frustrations somehow since no one would talk to me there.
We first walked in and could see that it was busy. No big deal though we didn’t mind waiting, especially because I have always liked First Watch. Just the two of us wanting a Sunday brunch. Then we were told we could be seated right now if we sat at the bar, which seemed great. After being seated, it then took A FULL 22 MINUTES for anyone to acknowledge our existence. My boyfriend had to stop another staff, we believe the host, and say can we get a server for any action to be taken.
We ordered our food and the seasonal donut holes as an app. took another 20 minutes for any food to reach us. The donut holes came first, which I immediately saw had a HAIR FRIED INTO IT. I was grossed out and wanted to mention it to a server, but it was clear no one was going to come to us and check in, so we moved it aside and kept eating.
Here comes the kicker. Our entrees came, I was missing a side I ordered with my food, but figured it was fine as long as it wasn’t on the bill. My boyfriend then notices the mixed greens that came with his sandwich do not have any sort of dressing on and are quite dry (would have asked for something but again no server is checking on us) and eats it anyway.
For the cherry on top, at the bottom of his salad is a live green larvae. I was immediately sick to my stomach. I looked it up and google seemed to think it was a caterpillar larvae. We flagged down a server to show her, got a quick “oh wow let me bring this back”.
That was it. No “I’m so sorry, I can’t believe this, let me take care of this for you, I’ll get the manager, etc etc etc”. I truly don’t remember ever getting an apology. Then another server comes over, rudely drops a check down and says “we took off everything but the alcohol” (which was one mimosa) and walks away. That just sealed my anger. I had asked to speak to someone in charge just to talk about the rude service and food experience we were having and got nothing. A live worm found in someone’s meal deserves a manager no matter how you look at it.
Someone eventually came over and said you guys are good to go and that the whole bill was taken care of. I think it was mainly just to get us out of there, no real solution to the problem.
Shocked is an understatement. I went grocery shopping afterwards and still felt sick to my stomach looking at any food. Somebody in charge should have come up to us and apologized.
Atmosphere: 1
Food: 1
Service: 1
The food was excellent, and while the service was a little slow, we weren’t in a hurry and it gave us more time to chat. The restaurant was busy, and the acoustics made it feel louder than usual, at times it was difficult to hear, and we found ourselves talking louder to carry on conversations.
Atmosphere: 3
Food: 5
Service: 4
Beware of OVER SEASONED Potatoes! Couldn’t even eat them. Everything else great. Loved our server!
Atmosphere: 5
Food: 3
Service: 5
Had a good chuckle with the server Will on the BRIGT instead of BRIGHT... he was great amd definitely brightened my family's day!
MIZ!
Atmosphere: 5
Food: 5
Service: 5
Great food great service never a bad meal
Atmosphere: 5
Food: 5
Service: 5
This location is bigger then other First Watches I've been too. Fast service too
Atmosphere: 5
Food: 5
Service: 5
Loretta is the best server, perfect!
Service: 5
Staff was very friendly, attentive and accommodating.
Food was excellent. Flavor, temperature and accuracy of order was great
Atmosphere: 5
Food: 5
Service: 5
Waited 40+ minutes for 2 meals. Server was not attentive.
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
I work at a store next to this location and will periodically grab lunch/breakfast here and their staff is always super friendly and the food is always delicious. Joanna even took her time to walk my takeout order to me and was incredibly sweet and provided excellent service. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
One of my new favorite restaurants. So fresh and delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Lauren was a great server! Food was delicious, but there were only a few shreds of chicken in the Honey Chipotle Chicken Hash.
Atmosphere: 5
Food: 3
Service: 5
This place is amazing, but be warned that the weekend mornings/afternoons tend to be very busy during the Mizzou school year. Especially the Sunday after a football game or on family weekend.
Atmosphere: 5
Food: 5
Service: 5
The staff is always professional and kind, and the food and coffee is always hot and delicious! 🙏🔥
Atmosphere: 5
Food: 5
Service: 5
Loading...