I've only eaten here once before and it was delivered fast, delicious and still warm. This was NOT that. It was messy, cold and took 1.5 hours to be delivered when it was supposed to be 35-45 minutes. And what is that little gherkin they sent when we ordered two pickle halves? If pickle is in your name, it should be the best pickle EVER. For some reason, I can't add photos.
After speaking to the manager twice (I think he might've been more irritated than I was, and that's weird since I was the hangry one) he finally told me that they use Uber Eats to deliver. Well had I known that, I would've just ordered thru them because then I could've at least recouped my tip for the world's longest delivery! Suuuper disappointing, especially since our lunch breaks were over by the time the food got to the hospital. I only gave the second star because they threw in a lot of freshly baked cookies and they were đ„
Food: 2
Service: 2
BrookeJason Harrell
First time customers to any of their location it was a great pulled pork sandwich
Atmosphere: 5
Food: 5
Service: 5
Shaunah Allison
We arrived very late in town. We didnât want to go out because we were all tired. Picklemanâs employees were very kind. Went above and beyond to make sure we got our food, and that everything was correct. Even threw in complimentary cookies for the kids. We would definitely recommend!
Food: 5
Service: 5
T. Berry
This was our first time in a Picklemans. Mr. Corey greeted us when we came in and he was super nice! He walked us through everything and made sure we were taken care of! 100/10 they were great!
Atmosphere: 5
Food: 5
Service: 5
Grace Hackworth
The restaurant smelled disgusting and they were out of everything. 0/10 would not recommend.
Atmosphere: 1
Food: 1
Service: 1
skylar smith
Absolutely terrible customer service. I was driving for Uber Eats and was handed the wrong order despite clearly stating the customerâs name. When the mistake was discovered, I immediately called the restaurant, only to be blamed for their error. (For context, this is the only time Iâve ever been handed the wrong order while driving for Uber.)
When I returned to the store, another employee helped me without issue, until the original girl behind the counter inserted herself into the conversation and began interrogating me about why I âlet the customer keep the wrong order.â I explained, âBecause you canât re-serve itâyouâll just throw it away.â
Instead of acknowledging her mistake, she doubled down, insisting I was somehow responsible for her failure to follow basic instructions. When I asked how that made sense, she sneered, âRight, and if youâre so smart, why are you driving for Uber?â
At that point, I made it clear I wouldnât be back. I was ready to let their initial mistake slideâdidnât even expect an apologyâbut blaming the customer and insulting someoneâs intelligence crosses a line. It was unprofessional, mean-spirited, and easily one of the most disrespectful exchanges Iâve ever had with customer service
Atmosphere: 1
Food: 1
Service: 1
Matheus Sales
Terrible costumes service.
Atmosphere: 1
Food: 5
Service: 1
Will Zinn
Service couldnât get much worse.
Atmosphere: 4
Food: 4
Service: 1
K T
Since its one of the only places open late I swing by after work and the night shift has always just been super unpleasant. I get that its late but the last thing I want after a 12 hour shift at my own soul sucking job is attitude from someone because THEY forgot a topping I paid extra for on my already overpriced food.
Pretty good sandwich shop! Not better than Jimmy John's, but still delish. Not too busy and friendlier than most places, but that could be I got lucky with the people on that shift when I went in for lunch. Go check it out, I know I need to again!
Atmosphere: 3
Food: 4
Service: 3
S8737NQashleyh
Who the heck is the drunk guy with the ponytail. Came there last night The guy reeked of liquor and was very Freaking rude . The guy that took my order was rude as well. He act like I was wasting his time. I'll never go back to that store NEVER. Why was he working drunk anyway is beyond me. VERY unprofessional...This is the second time I've had to deal with this drunk individual. Even his breath reeks of alcohol. I'm going to file a complaint with the city of Missouri and have the state walk in one night because this is ridiculous. He was really Freaking drunk.... I was like are you Freaking serious, at work drunk..NOPE NEVER AGAIN.
Zander Mairet
Great service and people. Everyone was so friendly and the food was amazing too. Iâd definitely recommend this place if youâre in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Turkey Bacon Club
Sunny Enyart
My go to. Love this place
Atmosphere: 5
Food: 5
Service: 5
Deborah Rhodes
We were in a hurry & was pleasantly surprised by their choices & quality of food.
Prices are high
Atmosphere: 3
Food: 3
Service: 3
I've only eaten here once before and it was delivered fast, delicious and still warm. This was NOT that. It was messy, cold and took 1.5 hours to be delivered when it was supposed to be 35-45 minutes. And what is that little gherkin they sent when we ordered two pickle halves? If pickle is in your name, it should be the best pickle EVER. For some reason, I can't add photos.
After speaking to the manager twice (I think he might've been more irritated than I was, and that's weird since I was the hangry one) he finally told me that they use Uber Eats to deliver. Well had I known that, I would've just ordered thru them because then I could've at least recouped my tip for the world's longest delivery! Suuuper disappointing, especially since our lunch breaks were over by the time the food got to the hospital. I only gave the second star because they threw in a lot of freshly baked cookies and they were đ„
Food: 2
Service: 2
First time customers to any of their location it was a great pulled pork sandwich
Atmosphere: 5
Food: 5
Service: 5
We arrived very late in town. We didnât want to go out because we were all tired. Picklemanâs employees were very kind. Went above and beyond to make sure we got our food, and that everything was correct. Even threw in complimentary cookies for the kids. We would definitely recommend!
Food: 5
Service: 5
This was our first time in a Picklemans. Mr. Corey greeted us when we came in and he was super nice! He walked us through everything and made sure we were taken care of! 100/10 they were great!
Atmosphere: 5
Food: 5
Service: 5
The restaurant smelled disgusting and they were out of everything. 0/10 would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible customer service. I was driving for Uber Eats and was handed the wrong order despite clearly stating the customerâs name. When the mistake was discovered, I immediately called the restaurant, only to be blamed for their error. (For context, this is the only time Iâve ever been handed the wrong order while driving for Uber.)
When I returned to the store, another employee helped me without issue, until the original girl behind the counter inserted herself into the conversation and began interrogating me about why I âlet the customer keep the wrong order.â I explained, âBecause you canât re-serve itâyouâll just throw it away.â
Instead of acknowledging her mistake, she doubled down, insisting I was somehow responsible for her failure to follow basic instructions. When I asked how that made sense, she sneered, âRight, and if youâre so smart, why are you driving for Uber?â
At that point, I made it clear I wouldnât be back. I was ready to let their initial mistake slideâdidnât even expect an apologyâbut blaming the customer and insulting someoneâs intelligence crosses a line. It was unprofessional, mean-spirited, and easily one of the most disrespectful exchanges Iâve ever had with customer service
Atmosphere: 1
Food: 1
Service: 1
Terrible costumes service.
Atmosphere: 1
Food: 5
Service: 1
Service couldnât get much worse.
Atmosphere: 4
Food: 4
Service: 1
Since its one of the only places open late I swing by after work and the night shift has always just been super unpleasant. I get that its late but the last thing I want after a 12 hour shift at my own soul sucking job is attitude from someone because THEY forgot a topping I paid extra for on my already overpriced food.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Pretty good sandwich shop! Not better than Jimmy John's, but still delish. Not too busy and friendlier than most places, but that could be I got lucky with the people on that shift when I went in for lunch. Go check it out, I know I need to again!
Atmosphere: 3
Food: 4
Service: 3
Who the heck is the drunk guy with the ponytail. Came there last night The guy reeked of liquor and was very Freaking rude . The guy that took my order was rude as well. He act like I was wasting his time. I'll never go back to that store NEVER. Why was he working drunk anyway is beyond me. VERY unprofessional...This is the second time I've had to deal with this drunk individual. Even his breath reeks of alcohol. I'm going to file a complaint with the city of Missouri and have the state walk in one night because this is ridiculous. He was really Freaking drunk.... I was like are you Freaking serious, at work drunk..NOPE NEVER AGAIN.
Great service and people. Everyone was so friendly and the food was amazing too. Iâd definitely recommend this place if youâre in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Turkey Bacon Club
My go to. Love this place
Atmosphere: 5
Food: 5
Service: 5
We were in a hurry & was pleasantly surprised by their choices & quality of food.
Atmosphere: 5
Food: 5
Service: 5
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