Szechuan House

21 N Providence Rd, Columbia
(573) 442-8383

Recent Reviews

Sort by
Victor Nguyen

We had the hot pot set which was overall good. The pain point was the service and attitude of the main waitress. From the beginning, she acted like everything was a chore to her, from taking our order to asking for takeout boxes. The cherry on top was the forced 15% tip, which was not disclosed anywhere beforehand. Will avoid this location from now on.

Atmosphere: 1

Food: 3

Service: 1

Mahmoud Salem

That’s the worst staff I’ve ever dealt with in the whole US, also they charged me for a tip when I left the restaurant without my consent. Very bad restaurant

GL

I have never written a review before, but I decided to write one based on my experience today.

Unfortunately, the food did not meet my expectations. I ordered the spicy crispy chicken, but it was overcooked and extremely dry, with a texture more similar to a cracker than chicken.

What was worst, however, was the waitress’s service. When she brought menus to the table, they were just tossed. At first, I assumed the server might have been busy.

Later, when I asked which items were popular at the restaurant, she simply pointed at the whole page of the menu and said, “This,” without further clarification, and throwing the menu again and walked away.

At checkout, my card was returned to me by tossing again. Of course, not even saying a word when I was leaving.

Overall, while I understand that staff can have busy or difficult days, the service and food quality made the experience disappointing.

Atmosphere: 1

Food: 2

Service: 1

Blake Stark

Ive loved the food..when they actually answer the phone so you can order it

Atmosphere: 3

Food: 4

Service: 1

Joseph Stevenson II

The owner lady is so rude! I would never come back there! She couldn't help me because she was eating. Service is trash!

Atmosphere: 1

Service: 1

Zoe Robinson

BEST Chinese food in town hands down. Most of the commenters talking about the service being bad probably have no idea how different the culture is in American restaurants vs other countries. Americans are known to be overly polite and personable in the restaurant scene, which is not actually a norm in many other countries!

Atmosphere: 5

Food: 5

Service: 5

Lee Emerson

If I could give it negative stars, I would. Food wasn’t good, general tso chicken and sesame chicken were literally the same thing but one had sesame seeds on it and it had a funky taste. But the service was HORRIBLE. Woman who seated us didn’t ask what we wanted to drink, said “what do you want” when she tossed a menu at us, and when it came down to choosing options of sides, she just walked off and we had to call her back to tell her which ones we were going to choose. Then she wouldn’t say anything when we were checking out, just slapped down the receipt on the counter. Seriously one of the worst experiences dining in somewhere.

Atmosphere: 1

Food: 1

Service: 1

Josiah Bond

Lowkey some of the worst Chinese food I’ve ever had. I ordered beef fried rice with chicken wings (my go to for Chinese) and it was terrible. Rice was bland, beef was rubbery and you could tell the chicken wings are old and have been sitting around for sometime. I could barely even eat it to be honest. Definitely 1 star review worthy. How could you even serve this?

Atmosphere: 1

Food: 1

Service: 1

Athena Goddess

Good food but consistently poor and discriminatory service. We tried to sit down tonight to eat and one person was telling us it was fine while the female owner was very rude to us and would not let us be sat. Shaking her head to have us seated. this is not the first time this has happened with the female owner. we have been overcharged for our food, charged for things others are not charged for, and we have consistently had her be rude to us. the poor service is something that no longer can be made up for by the food, it is CONSISTENT and we are not the only family of color this happens to. If you want great service AND good food, there are other options in town.

Atmosphere: 1

Food: 3

Service: 1

Vedat Cakmaktepe

This is by far the best experience I’ve had at a Chinese restaurant, and specifically one that serves true Szechuan cuisine. We came in not knowing exactly what to expect, but what we were treated to was something far beyond just a good meal. It was an experience—one I’ll be thinking about for a long time.

We were welcomed in with genuine kindness and seated almost immediately. The servers were attentive, but more than that, they felt like they actually cared whether or not we enjoyed our food. The drinks came quickly, and not long after that, the table was filled with dishes that looked, smelled, and tasted like they came from a chef who really knew what they were doing.

The moment I bit into the Chongqing Chicken—crispy, spiced, and dancing with that signature Szechuan tingle—I felt like I had been transported somewhere far away. The Dan Dan Noodles were packed with flavor and had this nutty, spicy richness that wrapped around my tongue in the best way. I don’t think I’ve ever had tofu as tender and flavorful as the Mapo Tofu here, and the fish in chili oil was something else entirely—so soft it melted the moment it touched my mouth, surrounded by a spicy broth that made me close my eyes for a second just to take it all in.

I was reminded of the power of food to carry memory and culture—how something cooked right can make you feel things you didn’t know were still somewhere inside you. I would highly recommend you come to this place to feel what I felt at that table. It’s not just a restaurant. It’s a taste of a different world—one that stays with you long after the meal is done.

Atmosphere: 5

Food: 5

Service: 5

Johnnie Beckwith

We have come here for a couple years now. The food has always been excellent except for one time. The service, however, has always been horrible. The main waitress there which there is usually only the one is very angry to be there and is the most unfriendly person in any establishment I've ever been in. As much as I love the food there, I think I need to find another place as I have tried very hard to be friendly toward the waitress with with her randomly being a little nicer. But generally she is very very unfriendly and as the guy said earlier she acts like she hates me.

Atmosphere: 3

Food: 5

Service: 2

Lady Pink

Good fiod but the server not nice at all….. so no for dining anymore

Atmosphere: 4

Food: 5

Service: 1

J.J. Angelo

Pleasantly surprised with this place. Take out was quick and pick up was easy. Flavor and quality is great all around. The hot and sour soup is the best I’ve had in Columbia. Looking forward to coming back and bringing friends too.

Food: 5

Service: 5

Amanda Belflower

***Read other reviews, owners reply to feed back is not only offensive but very unprofessional***

Our server was EXTREMELY RUDE when we ordered jasmine tea and the "meat dumplings" which were really steamed pot stickers/gyoza (pot stickers were listed on the menu along with meat dumplings) from the minute we walked in to the minute we left, the server treated my mother and I like we were dogs. While ordering, she was very snappy when I asked what kind of hot tea was available. And then after ordering jasmine tea and steamed pot stickers or (meat dumplings) very loudly she said "IS THAT ALL?!" Originally we just wanted tea, but I was wanting to try their "meat dumplings" in hopes that it was xio long bao. I replied "yes, do you have a problem with that?" She aggressively snatched up our menus and stormed away. Then brought our tea and food served with the same attitude. Soon after brought the check. I guess she was ready for us to leave. When I walked to the register to pay I said "hello" and she ignored me. She was watching live streams on her phone. She rang me up, with the ugliest look on her face. No eye contact, no thank you for coming in. I will NEVER come eat here being treated that way. TASTE PLACE over by the mall is WAY BETTER than this place. Their hot pots are more authentic and they have an amazing staff that welcome your business and treat you like a human!

Atmosphere: 1

Food: 1

Service: 1

Kenneth Gauck

Excellent beef lo mein. Peppers add a little zest to the recipe.

Atmosphere: 5

Food: 5

Service: 5

Loading...