The egg on all 6 of our breakfast sandwiches were very undercooked and runny, also one of them had a big hair in it. We didnt eat the one with a hair but we are all feeling kinda sick now
Atmosphere: 2
Food: 1
Service: 3
Mikala Stefurak
Waited 30+ minutes for my food (4 pc chicken nugget and a small fry) just for it to be cold and hard as a rock. Has happened multiple times now. Absolutely terrible service. Slow, lazy, and ignorant of those waiting to speak with a worker.
Mark Blakley
When you put in a table number in the app, the food should be brought to your table - not the number called out. Also, this McDonald’s does not have self serve drinks. If you want a drink or a refill, you have to go to the counter. I greatly dislike that self serve drinks are being removed. Super inconvenient and employees hate getting drink refills or following requests in the order (like extra ice).
Atmosphere: 3
Food: 4
Service: 2
Rebekah Sneed
What a disaster! It was 530pm, there were just a few cars parked out front. I was surprised, I figured picking up my app order would be fast. The drive up service had 7 maybe 8 cars waiting to order or pickup. I waited and waited, it took almost 20 minutes to find out the latte machine was being cleaned and what other beverage did I want. I didn’t want cold food or coffee and insisted on my money back. Save you time and money. I’ll go to the Mickey d’s on Lindbergh, it’s just as close to my house in the other direction.
Atmosphere: 1
Food: 1
Service: 1
Laura McMaster
People in the drive thru at Crestwood are rude and unfriendly. They act like they hate their job and you're bothering them. Nothing worse. The fries were perfect and probably the best I've ever had. Grease was clean and not old, they were hot and just right. Perfect
Atmosphere: 2
Food: 5
Service: 3
Kyle Perkins
Day crew fast food was good been consistent.
Atmosphere: 5
Food: 5
Service: 5
Sara Hicks
Very poor customer service. They may be understaffed, I'm not sure, but the people they have working do not seem happy to be there and are very short or just straight rude. The food takes forever to come out and most of the time it is not fresh. I would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Curt Balding
Typical McDonalds dining experience
Atmosphere: 3
Food: 3
Service: 3
Jacob Naeger
The woman walking the food to cars giving everyone attitude shaking her head because she can’t do her job right after they take 20 minutes for a hotcake with sausage
Atmosphere: 1
Food: 1
Service: 1
Kati Berry
Writing this review in the drive thru.
Somehow this is the slowest McDonald’s I’ve ever been to. I’ve been waiting for over 20 minutes (got in line at 5:45, reached the first window at 6:10). Impressively poor efficiency.
How is it that chic fil a can take an order and have you on your way so fast but all McDonald’s take FOREVER!
Atmosphere: 1
Service: 1
Bryan Wahler
Terrible customer service. Incompetent staff, and horrendous management.
Jake Dyer
Worst McDonald’s I’ve ever had, and it’s not just a one time thing—it’s consistently bad.
Atmosphere: 1
Food: 1
Service: 1
Connor Moore
Fountain soda machine was down, sat for 11 minutes waiting for the food that I ordered, not only did I not get anything I ordered but I didnt get the correct drink that was ordered either. Tesson location by Butler Hill is much better
The egg on all 6 of our breakfast sandwiches were very undercooked and runny, also one of them had a big hair in it. We didnt eat the one with a hair but we are all feeling kinda sick now
Atmosphere: 2
Food: 1
Service: 3
Waited 30+ minutes for my food (4 pc chicken nugget and a small fry) just for it to be cold and hard as a rock. Has happened multiple times now. Absolutely terrible service. Slow, lazy, and ignorant of those waiting to speak with a worker.
When you put in a table number in the app, the food should be brought to your table - not the number called out.
Also, this McDonald’s does not have self serve drinks. If you want a drink or a refill, you have to go to the counter. I greatly dislike that self serve drinks are being removed. Super inconvenient and employees hate getting drink refills or following requests in the order (like extra ice).
Atmosphere: 3
Food: 4
Service: 2
What a disaster! It was 530pm, there were just a few cars parked out front. I was surprised, I figured picking up my app order would be fast. The drive up service had 7 maybe 8 cars waiting to order or pickup. I waited and waited, it took almost 20 minutes to find out the latte machine was being cleaned and what other beverage did I want. I didn’t want cold food or coffee and insisted on my money back. Save you time and money. I’ll go to the Mickey d’s on Lindbergh, it’s just as close to my house in the other direction.
Atmosphere: 1
Food: 1
Service: 1
People in the drive thru at Crestwood are rude and unfriendly. They act like they hate their job and you're bothering them. Nothing worse. The fries were perfect and probably the best I've ever had. Grease was clean and not old, they were hot and just right. Perfect
Atmosphere: 2
Food: 5
Service: 3
Day crew fast food was good been consistent.
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service. They may be understaffed, I'm not sure, but the people they have working do not seem happy to be there and are very short or just straight rude. The food takes forever to come out and most of the time it is not fresh. I would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Typical McDonalds dining experience
Atmosphere: 3
Food: 3
Service: 3
The woman walking the food to cars giving everyone attitude shaking her head because she can’t do her job right after they take 20 minutes for a hotcake with sausage
Atmosphere: 1
Food: 1
Service: 1
Writing this review in the drive thru.
Somehow this is the slowest McDonald’s I’ve ever been to. I’ve been waiting for over 20 minutes (got in line at 5:45, reached the first window at 6:10). Impressively poor efficiency.
Service: 1
Restaurantji Recommends
Horrible customer service like always
Atmosphere: 1
Food: 1
Service: 1
How is it that chic fil a can take an order and have you on your way so fast but all McDonald’s take FOREVER!
Atmosphere: 1
Service: 1
Terrible customer service. Incompetent staff, and horrendous management.
Worst McDonald’s I’ve ever had, and it’s not just a one time thing—it’s consistently bad.
Atmosphere: 1
Food: 1
Service: 1
Fountain soda machine was down, sat for 11 minutes waiting for the food that I ordered, not only did I not get anything I ordered but I didnt get the correct drink that was ordered either. Tesson location by Butler Hill is much better
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