Customer service was not good at all. I asked the young man for some fresh food and he told me it was fresh. He was scraping the bottom of the pan I seen with my own eyes. The food was not fresh if I would have been blind, I would have believed him and then they turned around and asked me did I wanna donate my change. No, I did not. They need to close this place down.
Recon
The food is good, but expect to wait a while at the drive through. In my experience, it's been 5-10 minutes in a line with one other car.
Sharretta Williams-Grayson
I have always loved Panda Express, always went on Mondays until they food poisoned me.
Dan Brodnik
Slowest drive thru in the country
Peter Lynch
Came early around 11 AM thinking I was gonna be able to get fresher food due to always getting food that’s been left out or having to wait in the afternoon for them to make a new batch. The food I got today very well seemed to be from the previous day or possibly (I hope this is not true,) left overnight out. I hope this isn’t how things are run here, but it seems that may be the case. Too many times this has happened at this location, but this was awful. Broccoli was literally brown and hard, rice was also hard & all caked up in a ball. My fork they put in the bag broke trying to even gather anything. it was inedible, I had to throw it all away. I couldn’t bother driving all the way back to get my money back, it just wasn’t even worth it. I don’t feel it was worth the $10 I spent on it. I feel like management needs to look into this location as I’ve read other reviews of the same situation or very similar. Hard for me to say that I most likely will store returning to this location until it gets revamped or something. But somebody needs to look into this. If this is how things are truly run here, that’s sad.
Cassandra Kightlinger
They actually close at 9 because they lock the doors and stop serving 30 minutes early. Update your hours if you stop serving at 9.
Atmosphere: 1
Food: 1
Service: 1
kim
The creve coeur location is terrible. Panda Express is the reason why I don’t eat out much, when I do it’s usually something else. I wanted to try something new by going there today. I wished I checked the reviews first because it’s so many complaints! I was really looking for to it smh, well my noodles were short, old and dry. My chicken was cold and old. I knew when I opened it. It’s didn’t look right. The only thing hot and fresh was the apple roll that I wait 5 min extra for. I would have waited an extra 5 for hot fresh food too. Not to mentioned the chicken portion size was for a child . I expected more since I paid for the 2 sides of chicken option. Idk. Either way it was terrible. I don’t care for a refund or a replacement. I just won’t go back.
Jessica Wiley
Walked in and straight to the counter to pick up an UBEREATS order as well as place my own order and Martinez was the first person to greet me with a pleasant smile! I asked what was the freshest menu item and I got the steak with veggies while he still worked on the delivery order. I went to the restroom which was stocked and clean-by the time I came out, both orders were bagged and waiting for me!! I appreciate Martinez being attentive and helping me figure out lunch, but I'm mainly impressed with the overall teamwork at this location... seriously,thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Rathwaan Al-Gebory
The food was raw and when I brought it up to the manager she didn't do anything about it and tried to gaslight me about the situation and make it my fault... I will never come back!
I am mostly impressed with the outdoor patio view which I experienced at this restaurant. Situated on top of a bluff, this location takes advantage of the natural landscape. Looking west—although there’s another building that gets in the way—you can still partially observe the sunset from here each evening. Parking lot is kind of limited. Food was slightly better than average: I didn’t give it five stars because the dish I desired contained old vegetables in it, which is a hard pass for me. Unfortunately, this is a common occurrence across restaurants as they mix the fresh food in with the old, instead of throwing the old food out. But I didn’t want to say anything and be a Karen about it, so I simply selected something else. I’ve found that it’s always best to enter in the store, that way you can see the entrées before they place it inside your to go box. With a drive-through, you just get what you get, which doesn’t work for me.
Wheelchair accessibility: A ramp pathway is visible (see attached photos), BUT the only thing they’re missing is a button to automatically open the door. If you are in a wheelchair, someone will have to open the door for you. The doors are pretty heavy to open.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Kung Pao Chicken
Katie Willi
Great friendly service. Delicious food, as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Cheese Rangoons 3, Honey Walnut Shrimp, Build Your Own Plate - 1 Full Side
Zoey Lopez
Food is always okay. Nothing too fancy, of course, it’s Panda Express. However, if you’re going to talk trash in the drive through, at least turn your headset off. Also, realize that people know Spanish, even if they do not look like they know Spanish. All I ask is to be a decent human being. Thanks. Will not be returning to this location again.
Atmosphere: 1
Food: 3
Service: 1
Ahmet Turer
This place should be rated higher.. food and atmosphere are great. The cashier is not very informative though. We had to ask everything including free water.
Customer service was not good at all. I asked the young man for some fresh food and he told me it was fresh. He was scraping the bottom of the pan I seen with my own eyes. The food was not fresh if I would have been blind, I would have believed him and then they turned around and asked me did I wanna donate my change. No, I did not. They need to close this place down.
The food is good, but expect to wait a while at the drive through. In my experience, it's been 5-10 minutes in a line with one other car.
I have always loved Panda Express, always went on Mondays until they food poisoned me.
Slowest drive thru in the country
Came early around 11 AM thinking I was gonna be able to get fresher food due to always getting food that’s been left out or having to wait in the afternoon for them to make a new batch. The food I got today very well seemed to be from the previous day or possibly (I hope this is not true,) left overnight out. I hope this isn’t how things are run here, but it seems that may be the case. Too many times this has happened at this location, but this was awful. Broccoli was literally brown and hard, rice was also hard & all caked up in a ball. My fork they put in the bag broke trying to even gather anything. it was inedible, I had to throw it all away. I couldn’t bother driving all the way back to get my money back, it just wasn’t even worth it. I don’t feel it was worth the $10 I spent on it. I feel like management needs to look into this location as I’ve read other reviews of the same situation or very similar. Hard for me to say that I most likely will store returning to this location until it gets revamped or something. But somebody needs to look into this. If this is how things are truly run here, that’s sad.
They actually close at 9 because they lock the doors and stop serving 30 minutes early. Update your hours if you stop serving at 9.
Atmosphere: 1
Food: 1
Service: 1
The creve coeur location is terrible. Panda Express is the reason why I don’t eat out much, when I do it’s usually something else. I wanted to try something new by going there today. I wished I checked the reviews first because it’s so many complaints! I was really looking for to it smh, well my noodles were short, old and dry. My chicken was cold and old. I knew when I opened it. It’s didn’t look right. The only thing hot and fresh was the apple roll that I wait 5 min extra for. I would have waited an extra 5 for hot fresh food too. Not to mentioned the chicken portion size was for a child . I expected more since I paid for the 2 sides of chicken option. Idk. Either way it was terrible. I don’t care for a refund or a replacement. I just won’t go back.
Walked in and straight to the counter to pick up an UBEREATS order as well as place my own order and Martinez was the first person to greet me with a pleasant smile! I asked what was the freshest menu item and I got the steak with veggies while he still worked on the delivery order. I went to the restroom which was stocked and clean-by the time I came out, both orders were bagged and waiting for me!! I appreciate Martinez being attentive and helping me figure out lunch, but I'm mainly impressed with the overall teamwork at this location... seriously,thank you guys!
Atmosphere: 5
Food: 5
Service: 5
The food was raw and when I brought it up to the manager she didn't do anything about it and tried to gaslight me about the situation and make it my fault... I will never come back!
Atmosphere: 1
Food: 1
Service: 1
workers seem very stressed
Food: 2
Service: 1
Restaurantji Recommends
I am mostly impressed with the outdoor patio view which I experienced at this restaurant. Situated on top of a bluff, this location takes advantage of the natural landscape. Looking west—although there’s another building that gets in the way—you can still partially observe the sunset from here each evening. Parking lot is kind of limited. Food was slightly better than average: I didn’t give it five stars because the dish I desired contained old vegetables in it, which is a hard pass for me. Unfortunately, this is a common occurrence across restaurants as they mix the fresh food in with the old, instead of throwing the old food out. But I didn’t want to say anything and be a Karen about it, so I simply selected something else. I’ve found that it’s always best to enter in the store, that way you can see the entrées before they place it inside your to go box. With a drive-through, you just get what you get, which doesn’t work for me.
Wheelchair accessibility: A ramp pathway is visible (see attached photos), BUT the only thing they’re missing is a button to automatically open the door. If you are in a wheelchair, someone will have to open the door for you. The doors are pretty heavy to open.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Kung Pao Chicken
Great friendly service. Delicious food, as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Cheese Rangoons 3, Honey Walnut Shrimp, Build Your Own Plate - 1 Full Side
Food is always okay. Nothing too fancy, of course, it’s Panda Express. However, if you’re going to talk trash in the drive through, at least turn your headset off. Also, realize that people know Spanish, even if they do not look like they know Spanish. All I ask is to be a decent human being. Thanks. Will not be returning to this location again.
Atmosphere: 1
Food: 3
Service: 1
This place should be rated higher.. food and atmosphere are great. The cashier is not very informative though. We had to ask everything including free water.
Atmosphere: 5
Food: 5
Service: 4
Truly average.
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