Food was not good. Service and atmosphere was okay.
Atmosphere: 4
Food: 2
Service: 4
Robert Darroch
Food was a little overcooked. It's all about timing fresh food getting put in the serving bowls.
Atmosphere: 4
Food: 4
Service: 4
Linno Andy
I ordered through the app for pickup, and they barely put four pieces of Honey Sesame Chicken in my order. This isn’t the first time this has happened at this location. I really need the manager’s attention on this — very disappointing experience. I won’t be returning until this is addressed.
Food: 1
Dana Robbins
Food was supposed to be delivered. It never came, but was sent a text saying it was delivered. Tried calling the store 20+ times no one answers the phone. Can't even get my money back for the order that was never delivered.
Atmosphere: 1
Food: 1
Service: 1
Crystal Burke
I was the only person in the drive thru and ordered the Mushroom chicken with fried rice and egg rolls. At the window, the guy told me it would be about 3 minutes for the chicken to get finished. 17 minutes later, he brought it over. The egg rolls were very mushy, the peas and carrots overwhelmed the fried rice, and the zucchini they add to the mushroom chicken is extremely bitter tasting.
Atmosphere: 3
Food: 3
Service: 2
Anton S
I came into the restaurant and stood at the counter for about 10 minutes waiting for someone to assist me. Finally, a girl asked if I was with DoorDash. I told her no, I just wanted to place an order. She told me to wait a minute — and then disappeared.
A few minutes later, she helped someone through the drive-thru window, while another employee just stood there doing nothing. I ended up waiting another 15 minutes before anyone finally asked what I wanted to order.
This kind of customer service is absolutely unacceptable. It was one of the worst restaurant experiences I’ve ever had. If I were the owner, I would never allow to hire employees like the ones was working today . Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Admin
Food is terrible compared to other locations. Lukewarm, soggy, dry, left out too long between batches. Staff was fine, food was terrible.
Atmosphere: 3
Food: 1
Service: 4
Nam Lim
This location is the worst of all. Barly any food, and service never been good.
Atmosphere: 1
Food: 1
Service: 1
LIGHTSKINNREDBONE TUCKER
Delicious
Atmosphere: 5
Food: 5
Service: 5
Emily Bartelstone
Placed a mobile order for 3 plates at 7:45pm, said it would be ready by 8pm. I live close by so I wasn’t worried about the timing. I arrived and it wasn’t ready yet, which was fine, but I looked around and quickly noticed about 10 other people waiting for pickup orders…..then I noticed how the employees kept serving all of the walk-in customers and not fulfilling online orders. It took 30 minutes past when my food was supposed to be ready, for them to start my online order, and only then was I told “oh, we haven’t had green bean chicken for a few days, you need to pick something else.” That is completely unacceptable. The only reason I’m giving 2 stars and not 1 is because the food was hot and fresh.
Please if you love your health, don’t go to this place. Food quality is so bad and sometimes they use leftovers and refry them and serve you. I got food poisoning after eating their food. I’d never go there again.
Atmosphere: 1
Food: 1
Service: 1
David Bober
The service was excellent and the food was good as always!
Atmosphere: 5
Food: 5
Service: 5
Steve Noonan
Had a coupon it was okay would rather go to wok Express for probably less money
Atmosphere: 1
Food: 2
Service: 5
paula harvey
I went through the drive through and specifically asked for fresh food as I’m going through chemo and wanted it to taste good. Nope they gave me the oldest food out. It’s sad that not even a sick person can get decent food to sustain them. It’s very sad this is what most restaurants have come to. Wasted time and money because this junk went in the trash. Y’all ought to be ashamed to serve food like that to anyone let alone a sick person!!
Food: 1
Service: 1
A G
Customer service was not good at all. I asked the young man for some fresh food and he told me it was fresh. He was scraping the bottom of the pan I seen with my own eyes. The food was not fresh if I would have been blind, I would have believed him and then they turned around and asked me did I wanna donate my change. No, I did not. They need to close this place down.
Food was not good. Service and atmosphere was okay.
Atmosphere: 4
Food: 2
Service: 4
Food was a little overcooked. It's all about timing fresh food getting put in the serving bowls.
Atmosphere: 4
Food: 4
Service: 4
I ordered through the app for pickup, and they barely put four pieces of Honey Sesame Chicken in my order. This isn’t the first time this has happened at this location. I really need the manager’s attention on this — very disappointing experience. I won’t be returning until this is addressed.
Food: 1
Food was supposed to be delivered. It never came, but was sent a text saying it was delivered. Tried calling the store 20+ times no one answers the phone. Can't even get my money back for the order that was never delivered.
Atmosphere: 1
Food: 1
Service: 1
I was the only person in the drive thru and ordered the Mushroom chicken with fried rice and egg rolls. At the window, the guy told me it would be about 3 minutes for the chicken to get finished. 17 minutes later, he brought it over. The egg rolls were very mushy, the peas and carrots overwhelmed the fried rice, and the zucchini they add to the mushroom chicken is extremely bitter tasting.
Atmosphere: 3
Food: 3
Service: 2
I came into the restaurant and stood at the counter for about 10 minutes waiting for someone to assist me. Finally, a girl asked if I was with DoorDash. I told her no, I just wanted to place an order. She told me to wait a minute — and then disappeared.
A few minutes later, she helped someone through the drive-thru window, while another employee just stood there doing nothing. I ended up waiting another 15 minutes before anyone finally asked what I wanted to order.
This kind of customer service is absolutely unacceptable. It was one of the worst restaurant experiences I’ve ever had. If I were the owner, I would never allow to hire employees like the ones was working today . Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Food is terrible compared to other locations. Lukewarm, soggy, dry, left out too long between batches. Staff was fine, food was terrible.
Atmosphere: 3
Food: 1
Service: 4
This location is the worst of all. Barly any food, and service never been good.
Atmosphere: 1
Food: 1
Service: 1
Delicious
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order for 3 plates at 7:45pm, said it would be ready by 8pm. I live close by so I wasn’t worried about the timing. I arrived and it wasn’t ready yet, which was fine, but I looked around and quickly noticed about 10 other people waiting for pickup orders…..then I noticed how the employees kept serving all of the walk-in customers and not fulfilling online orders. It took 30 minutes past when my food was supposed to be ready, for them to start my online order, and only then was I told “oh, we haven’t had green bean chicken for a few days, you need to pick something else.” That is completely unacceptable. The only reason I’m giving 2 stars and not 1 is because the food was hot and fresh.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Please if you love your health, don’t go to this place. Food quality is so bad and sometimes they use leftovers and refry them and serve you. I got food poisoning after eating their food. I’d never go there again.
Atmosphere: 1
Food: 1
Service: 1
The service was excellent and the food was good as always!
Atmosphere: 5
Food: 5
Service: 5
Had a coupon it was okay would rather go to wok Express for probably less money
Atmosphere: 1
Food: 2
Service: 5
I went through the drive through and specifically asked for fresh food as I’m going through chemo and wanted it to taste good. Nope they gave me the oldest food out. It’s sad that not even a sick person can get decent food to sustain them. It’s very sad this is what most restaurants have come to. Wasted time and money because this junk went in the trash. Y’all ought to be ashamed to serve food like that to anyone let alone a sick person!!
Food: 1
Service: 1
Customer service was not good at all. I asked the young man for some fresh food and he told me it was fresh. He was scraping the bottom of the pan I seen with my own eyes. The food was not fresh if I would have been blind, I would have believed him and then they turned around and asked me did I wanna donate my change. No, I did not. They need to close this place down.
Atmosphere: 5
Food: 1
Service: 1
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