Lee's Famous Recipe Chicken

A net was in my drink that's disgusting

Atmosphere: 1

Food: 1

Service: 1

Would give you guys five stars, but why did you have to start charging for using the card? I’m an avid customer and I can almost guarantee you that this store makes a tremendous amount of money in this neighborhood. Without having to up charge for using a debit card. Why did you do it? Business is really booming at that Lee’s chicken You didn’t have to do that. I’m going to travel to another Lee’s chicken, just to see if they are doing the same thing. 4% for spending money with you, no thank you, And before anyone gets upset about what I said please know that Lee’s is only being charged 15 to 30 cents per card transaction by the company that offers the service. How much of it will trickle down to the employees???

Atmosphere: 5

Food: 5

Service: 5

Man... Food was cold. Getting my order taken was crazy as hell. This location was great before, but this time... it was all bad, so bad that I will not return here.

Atmosphere: 2

Food: 2

Service: 2

Absolutely unacceptable experience.
Yes, the food is good—but it’s not nearly good enough to justify the complete lack of professionalism and respect shown at this location. I placed and paid for my order online, expecting a quick and simple pickup. Instead, I was refused service at the door, forced to wait in a painfully long drive-thru line with everyone else—despite having already paid in advance.

To make matters worse, the doors were locked, even while employees were actively serving people inside. When I knocked and calmly explained that I had a mobile order, a staff member yelled, ripped off her headset in frustration, and stormed off—treating a paying customer like an inconvenience. It was aggressive, humiliating, and completely uncalled for.

I couldn't even request a refund without waiting through the entire drive-thru. And once I finally got my food? They attempted to short my meal and sauces, and tied the bag so tightly I had to rip it open just to check the order—which, of course, was still wrong.

This was not just poor service—it was hostile, disorganized, and entirely unprofessional. If this is how Lee’s Famous Chicken chooses to treat customers who use their own app and follow their own instructions, I’d strongly suggest going anywhere else. Save yourself the time, stress, and disrespect.

Atmosphere: 1

Food: 3

Service: 1

All around one of the worst in the metropolitan area I always order one or two things maybe something to drink but it always seems that I'm given whatever, calling corporate doesn't work so why not just close!!!

Atmosphere: 1

Food: 1

Service: 1

Great 6 piece spicy I ordered 🌽 wasn't fresh it was so stale stale old throw it out

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Coleslaw, 1 Spicy Wing

Hands down my favorite location. I live in Illinois. My husband and I drive to this location when we want Lee’s. The ladies that work there are amazing and super nice. The food is always fresh and delicious.

Atmosphere: 3

Food: 5

Service: 5

I ordered 5 pc chicken tenders on February 25th at 9:50 pm and received 2 very small pieces of chicken, I'm very disappointed because why would you give someone tiny pieces like that

Food: 1

Chicken was hard and disgusting employees are rude.

Atmosphere: 1

Food: 1

Service: 1

The workers are cool people

Atmosphere: 5

Food: 5

Service: 5

The breasts strip was as small as a chicken nugget

Atmosphere: 1

Food: 1

Service: 1

They has us waiting for at least 30+ minutes horrible service the restaurant was dirty I wouldn't dare eat there. The people who was in front of me gotten their food the lemonade doesn’t taste like lemonade.

Atmosphere: 1

Food: 4

Service: 1

I have been going back to Lee's and I must admit that I'm impressed with the customer service and the quality of the food always hot fresh sides are almost always fresh and flavorful I enjoy my experience every time I go there now

Atmosphere: 4

Food: 5

Service: 5

Omg that manager on the evening's is the best. My food was so fresh, soft biscuits the sides the apple turnovers was on point I'll always go in the evening's Great Job Yall!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sides Green Beans and Okra

I ordered a roasted chicken dinner and my chicken was dry and hard to eat will not return here again.