It deserves a zero. Ordered by phone for delivery. 45 minutes later no sandwich. Called and was told it was out for delivery. Ten minutes later they called and asked for the address. Terrible service. Terrible experience. Just plain terrible.
The Only Exception
Poor customer service, if you don't wanna work there... leave
becca mac
Thanks for carrying my very large order to my car. Very courteous.
Atmosphere: 5
Food: 3
Service: 5
Donald Amick
For a quick Deli Sandwich this is it. Nothing fancy just good fresh
Atmosphere: 4
Service: 4
Samantha F.
Always the best and super quick!! I agree with the other comment below, they must be under new management because I have been ordering here for months now and always have great experiences!
Aubrey Anderson
Stopped by after driving from one end of the state to the other. The staff was super nice! I was happy to see my regular, #11, was offered (something I've been noticing is that not all JJ locations have it?) Also, if you are unaware, join the Jimmy John's program so you can get perks & freebies. Would happily stop by here again if I were in the neighborhood.
Kate
One of the absolute worst Jimmy John’s I’ve ever been too. Had to wait over 10mins while they stood around not making my order. The bread was so hard I nearly broke a tooth & the order was wrong. After all these negative reviews you would think they would do something about the service.
Matt L.
Can't rate it a zero. Last two times no freaky fast delivery. That's for sure. Called me 20 Minutes after order was placed to tell me they are canceling order because they didn't have delivery drivers. Now this time it's been well over an hour. Freaky slow. Not again. Do us a favor and close. Quit blaming it on Covid.
This location is supposedly under new management/ownership and has new employees. We ordered our sandwiches for a pick up order on 8/2/22 at 7:30pm. I went inside to pick up the order and the two gentlemen informed me it was almost ready. They asked me if I wanted any more additions to the sandwiches while they were making them, I asked for extra peppers. The two employees were very polite and professional and speedy with the order. We will definitely be back due to the service and great food.
Amaris Garber
They are not freaky fast, that’s for sure. They’re accuracy is also not particularly good either when it comes to getting my order right, and occasionally it has take almost 2 hours for them to deliver my sand which when i’m only a five minute drive from the store.When I called at one point to have them fix my order when they had forgotten my drink and had scribbled a note in the receipt that said I would receive my next drink for “free” (which doesn’t make sense, because I had already paid for it so in essence, I was simply receiving my drink at a delayed time), they told me they did not do refunds and hung up on me. When the drink did arrive (over two hours from when I ordered it) it had clearly been in a drivers car for a very long time and had gone flat.
Tim S.
Not very impressed with staff at this location. Rude and not friendly. Made it feel like it was an inconvenience to wait on me. Certainly not up to par with other locations I have visited.
beth wise
Extremely disrespectful management. Ordered online at 11:15am for a 12:15pm pickup. When I arrived my order wasn't ready and there were about 5 employees just standing around. Had to wait 15 min for my food no apologies and then was told i could either pay or get out. Never again. This store needs to be closed down.
Alex C.
Order wasn't ready after 15 minutes (freaky slow). Messed up both sandwiches, and had to re-ask for chips, drink, and dips. They got nothing right.
Great sandwiches Great staff.
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and my sandwich was perfect.
Atmosphere: 5
Food: 5
Service: 5
It deserves a zero. Ordered by phone for delivery. 45 minutes later no sandwich. Called and was told it was out for delivery. Ten minutes later they called and asked for the address. Terrible service. Terrible experience. Just plain terrible.
Poor customer service, if you don't wanna work there... leave
Thanks for carrying my very large order to my car. Very courteous.
Atmosphere: 5
Food: 3
Service: 5
For a quick Deli Sandwich this is it. Nothing fancy just good fresh
Atmosphere: 4
Service: 4
Always the best and super quick!! I agree with the other comment below, they must be under new management because I have been ordering here for months now and always have great experiences!
Stopped by after driving from one end of the state to the other. The staff was super nice! I was happy to see my regular, #11, was offered (something I've been noticing is that not all JJ locations have it?) Also, if you are unaware, join the Jimmy John's program so you can get perks & freebies. Would happily stop by here again if I were in the neighborhood.
One of the absolute worst Jimmy John’s I’ve ever been too. Had to wait over 10mins while they stood around not making my order. The bread was so hard I nearly broke a tooth & the order was wrong. After all these negative reviews you would think they would do something about the service.
Can't rate it a zero. Last two times no freaky fast delivery. That's for sure. Called me 20 Minutes after order was placed to tell me they are canceling order because they didn't have delivery drivers. Now this time it's been well over an hour. Freaky slow. Not again. Do us a favor and close. Quit blaming it on Covid.
Restaurantji Recommends
This location is supposedly under new management/ownership and has new employees. We ordered our sandwiches for a pick up order on 8/2/22 at 7:30pm. I went inside to pick up the order and the two gentlemen informed me it was almost ready. They asked me if I wanted any more additions to the sandwiches while they were making them, I asked for extra peppers. The two employees were very polite and professional and speedy with the order. We will definitely be back due to the service and great food.
They are not freaky fast, that’s for sure. They’re accuracy is also not particularly good either when it comes to getting my order right, and occasionally it has take almost 2 hours for them to deliver my sand which when i’m only a five minute drive from the store.When I called at one point to have them fix my order when they had forgotten my drink and had scribbled a note in the receipt that said I would receive my next drink for “free” (which doesn’t make sense, because I had already paid for it so in essence, I was simply receiving my drink at a delayed time), they told me they did not do refunds and hung up on me. When the drink did arrive (over two hours from when I ordered it) it had clearly been in a drivers car for a very long time and had gone flat.
Not very impressed with staff at this location. Rude and not friendly. Made it feel like it was an inconvenience to wait on me. Certainly not up to par with other locations I have visited.
Extremely disrespectful management. Ordered online at 11:15am for a 12:15pm pickup. When I arrived my order wasn't ready and there were about 5 employees just standing around. Had to wait 15 min for my food no apologies and then was told i could either pay or get out. Never again. This store needs to be closed down.
Order wasn't ready after 15 minutes (freaky slow). Messed up both sandwiches, and had to re-ask for chips, drink, and dips. They got nothing right.