I was going to buy there matcha but don't wanna make it anymore since they are closing 30 mins and make it eyes contact before tell to me that they don't wanna make it anymore and don't come here anymore the most lazy people three guy worker
Atmosphere: 1
Food: 1
Service: 1
Fabio Álvarez
I'm no coffee expert, although I am Colombian and I've tasted some good coffee, not only in terms of bean quality but also preparation. I love a double espresso, and I've been disappointed every time I've tried Starbucks. The flavor is so roasted it's unpleasant, more like drinking charcoal dissolved in water than coffee... After more than 20 attempts, I'm saying goodbye to Starbucks.
Atmosphere: 5
Food: 2
Service: 5
Jason D.
Gone downhill. The hot chocolate I got was legit just hot water.
Atmosphere: 3
Food: 1
Service: 1
Tarik Celik
This is the best location of starbucks I have ever been. Staff is so nice, coffee tastes better. Atmosphere is great, especially for people with children
Atmosphere: 5
Food: 5
Service: 5
Chloe Price
My bagel was COVERED in leftover crap from the other food they put in that oven. Clearly shows they don’t clean it. Also, my refresher was warm. how does that happen.
Atmosphere: 4
Food: 1
Service: 2
Stephanie Peterson
Ordered two drinks, waited for 20 minutes. Finally checked on our order and it turned out that someone stole our drinks. Without hesitation they remade our drinks. Very happy with our drinks and the service
Atmosphere: 5
Food: 5
Service: 5
Tori Domonique
During my lunch break, I walked in and was greeted by a blonde-haired young woman at the front counter who initially seemed friendly and asked what she could make for me. I politely let her know I wasn’t ordering but simply asked if I could get a fork. She went to get it, but when she returned, instead of handing it to me respectfully, she tossed the fork packet across the counter and gave me a thumbs-up — a gesture that felt dismissive and unprofessional. I said thank you and walked away, but the interaction bothered me enough that I turned around and went back. I asked the other staff member, who turned out to be the manager, if I could speak with her. I explained what had just happened, and while the manager was listening and trying to understand, the employee stood in my face smirking and nodding, clearly showing no remorse or professionalism. As someone who also works in management and values good customer service, I found this behavior completely unacceptable. At the very least, this should have been addressed immediately by the manager. Instead, the employee remained at the counter with no visible accountability. This experience has made me uncomfortable enough that I no longer feel welcome returning to that Starbucks location despite being a frequent customer who works in the mall and visits daily. I hope this feedback is taken seriously and used as an opportunity for coaching and improving customer experience at this location.
Service: 1
Jenessa
Really negative experience with the employees. I ordered an iced coffee with 1 pump of brown sugar. When I got the drink it was super sweet and clearly had the full amount for a grande. I noticed on my ticket the ink must be low because the “1” didn’t show up and just “brown sugar” which explains why the barista on bar gave me the full sugar. I like a less sweet coffee so I took it back and explained. The men working took the drink, whispered to each other while glancing at me then when they made the new drink they very messily slid it across the take counter without a word. It made me feel really obnoxious when I felt like I was super polite and even knew the mistake was a total accident. Just overall really negative experience and made me feel awful.
Atmosphere: 1
Food: 2
Service: 1
noa cohen
The best Starbucks location !!! The best customer service I’ve ever seen in my life! Employees who are attentive to the customer, always with a smile. Roma one of the employees and Alp the manager of the location, If I had a Business I would never let you go!!! Thank you all for your hard work!
Atmosphere: 5
Food: 5
Service: 5
Tatted Shygirl
Wasn't the best. Made my drink with milk not heavy cream as asked even after paying milk subscription fee. But maybe he was having a bad day so I'll let it go this time
I was going to buy there matcha but don't wanna make it anymore since they are closing 30 mins and make it eyes contact before tell to me that they don't wanna make it anymore and don't come here anymore the most lazy people three guy worker
Atmosphere: 1
Food: 1
Service: 1
I'm no coffee expert, although I am Colombian and I've tasted some good coffee, not only in terms of bean quality but also preparation. I love a double espresso, and I've been disappointed every time I've tried Starbucks. The flavor is so roasted it's unpleasant, more like drinking charcoal dissolved in water than coffee... After more than 20 attempts, I'm saying goodbye to Starbucks.
Atmosphere: 5
Food: 2
Service: 5
Gone downhill. The hot chocolate I got was legit just hot water.
Atmosphere: 3
Food: 1
Service: 1
This is the best location of starbucks I have ever been. Staff is so nice, coffee tastes better. Atmosphere is great, especially for people with children
Atmosphere: 5
Food: 5
Service: 5
My bagel was COVERED in leftover crap from the other food they put in that oven. Clearly shows they don’t clean it. Also, my refresher was warm. how does that happen.
Atmosphere: 4
Food: 1
Service: 2
Ordered two drinks, waited for 20 minutes. Finally checked on our order and it turned out that someone stole our drinks. Without hesitation they remade our drinks. Very happy with our drinks and the service
Atmosphere: 5
Food: 5
Service: 5
During my lunch break, I walked in and was greeted by a blonde-haired young woman at the front counter who initially seemed friendly and asked what she could make for me. I politely let her know I wasn’t ordering but simply asked if I could get a fork. She went to get it, but when she returned, instead of handing it to me respectfully, she tossed the fork packet across the counter and gave me a thumbs-up — a gesture that felt dismissive and unprofessional. I said thank you and walked away, but the interaction bothered me enough that I turned around and went back. I asked the other staff member, who turned out to be the manager, if I could speak with her. I explained what had just happened, and while the manager was listening and trying to understand, the employee stood in my face smirking and nodding, clearly showing no remorse or professionalism. As someone who also works in management and values good customer service, I found this behavior completely unacceptable. At the very least, this should have been addressed immediately by the manager. Instead, the employee remained at the counter with no visible accountability. This experience has made me uncomfortable enough that I no longer feel welcome returning to that Starbucks location despite being a frequent customer who works in the mall and visits daily. I hope this feedback is taken seriously and used as an opportunity for coaching and improving customer experience at this location.
Service: 1
Really negative experience with the employees. I ordered an iced coffee with 1 pump of brown sugar. When I got the drink it was super sweet and clearly had the full amount for a grande. I noticed on my ticket the ink must be low because the “1” didn’t show up and just “brown sugar” which explains why the barista on bar gave me the full sugar. I like a less sweet coffee so I took it back and explained. The men working took the drink, whispered to each other while glancing at me then when they made the new drink they very messily slid it across the take counter without a word. It made me feel really obnoxious when I felt like I was super polite and even knew the mistake was a total accident. Just overall really negative experience and made me feel awful.
Atmosphere: 1
Food: 2
Service: 1
The best Starbucks location !!!
The best customer service I’ve ever seen in my life! Employees who are attentive to the customer, always with a smile.
Roma one of the employees and Alp the manager of the location, If I had a Business I would never let you go!!!
Thank you all for your hard work!
Atmosphere: 5
Food: 5
Service: 5
Wasn't the best. Made my drink with milk not heavy cream as asked even after paying milk subscription fee. But maybe he was having a bad day so I'll let it go this time
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Quick, friendly service, and yummy drinks!
Atmosphere: 5
Food: 5
Service: 5
Prices are a dollar+ more than any other local Starbucks.
Always a nice special treat
Atmosphere: 5
Food: 5
Service: 5
Will never return
This location is always great. Sunnie, Melissa and the entire staff. Incredible!
Atmosphere: 5
Food: 5
Service: 5
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