Hole in the wall burger place. Burgers and fries are 👌
Food: 5
Icy
I ordered through Doordash. They burger I ordered was supposed to have egg on it. Apparently they were out but when I called the store to speak to someone the call when straight to voicemail. Then an automated voice said they hadn't set up the voicemail. What kind of restaurant runs out of eggs? And then still proceeds to sell the item at full cost!? If you have supply issues then take the items off the menu that offer it and quit scamming people.
Atmosphere: 1
Food: 1
Service: 1
C Dent
Waited over 45 minutes for my order. I'll never come back here and won't suggest this place to other to patronize. Maybe the St. Charles Rock rd location is better
Service: 1
Denise Whiteside
I had order burgers here several times and they were great. BUT not today. One of the worst hamburger I have ever eaten. It was so dry a horse would have choked on it. It was not very hot, the patties were too thick for a smash burger, only had a sliver of raw onion on it after I requested grilled onions, pickle, and mustard, so salty I couldn’t even taste the meat. Called to complain no answer and voicemail not setup. I probably should have stayed with Mackie D’s2 for 5. So sad another treasure of STL has fallen ☹️😢
Atmosphere: 4
Food: 1
Service: 2
Landon Raisbeck
One of the best burgers I’ve had in my entire life 10/10 would recommend and come try
Atmosphere: 5
Food: 5
Service: 5
Jun Murphy
Don’t waste your money - undercooked or improperly stored!
Atmosphere: 1
Food: 1
Service: 1
divna
not worth the hype food was terrible also found hair in my food fries where raw and not fully cooked gentlemen that helped me was very rude and rushed me to order overall won’t be back this environment is toxic
Atmosphere: 1
Food: 1
Service: 1
ella
I watched one of the employees drop bread on the ground and proceeded to pick up the bread and use it to make someones food although the food is a 10/10 the service is crap they need to shut down the florissant location completely or get a whole new staffing
Atmosphere: 1
Food: 5
Service: 1
John Leslie
Super service. Super clean. I got the sourdough supreme and onion rings. Both were great. Tons of parking.
Atmosphere: 5
Food: 5
Service: 5
Tj Parker
Amazing food and service. I wish there were.more places to sit down to eat.
Great smash burger. Had the cowboy and it was juicy and flavorful. Also the caramel shake was really good.
Atmosphere: 3
Food: 5
Service: 5
Concern
The moment I walked in it felt like a freezer, it was too cold inside then to add the employee that took my order was not nice her name was Promise S on the receipt, she don’t greet u she walked around like she didn’t want to be at work and she has horrible customer service skills. This was not my first time of her ringing me out, I thought the first time maybe she was going through something but this time around was the same. This is not a good look for the company at all. Also there was hardly any beverages in the cooler to choose from. I won’t be back due to the employee.she wore a ponytail
Atmosphere: 1
Food: 2
Service: 1
I'Nandra H-Mathis
I had the TURKEY BLT and it was soooo good. I typically get their burgers (which are soooo good as well) but the TBLT was a hit. The milkshakes are never a miss and they make them on the spot. Only about 7 mins for our food to be ready.
Atmosphere: 5
Food: 5
Service: 5
Chrissy
Food was terrible hamburger meat was falling apart no seasoning and very sloppy the way the burger was made! Fries was horrible and staff was young and playing took no pride on cooking the 3 hamburger combo’s I brought for me and my family!! Do not look here for a good burger go to White Castle!! Because they really disappointed me.
Hole in the wall burger place. Burgers and fries are 👌
Food: 5
I ordered through Doordash. They burger I ordered was supposed to have egg on it. Apparently they were out but when I called the store to speak to someone the call when straight to voicemail. Then an automated voice said they hadn't set up the voicemail. What kind of restaurant runs out of eggs? And then still proceeds to sell the item at full cost!? If you have supply issues then take the items off the menu that offer it and quit scamming people.
Atmosphere: 1
Food: 1
Service: 1
Waited over 45 minutes for my order. I'll never come back here and won't suggest this place to other to patronize. Maybe the St. Charles Rock rd location is better
Service: 1
I had order burgers here several times and they were great. BUT not today. One of the worst hamburger I have ever eaten. It was so dry a horse would have choked on it. It was not very hot, the patties were too thick for a smash burger, only had a sliver of raw onion on it after I requested grilled onions, pickle,
and mustard, so salty I couldn’t even taste the meat. Called to complain no answer and voicemail not setup. I probably should have stayed with Mackie D’s2 for 5. So sad another treasure of STL has fallen ☹️😢
Atmosphere: 4
Food: 1
Service: 2
One of the best burgers I’ve had in my entire life 10/10 would recommend and come try
Atmosphere: 5
Food: 5
Service: 5
Don’t waste your money - undercooked or improperly stored!
Atmosphere: 1
Food: 1
Service: 1
not worth the hype food was terrible also found hair in my food fries where raw and not fully cooked gentlemen that helped me was very rude and rushed me to order overall won’t be back this environment is toxic
Atmosphere: 1
Food: 1
Service: 1
I watched one of the employees drop bread on the ground and proceeded to pick up the bread and use it to make someones food although the food is a 10/10 the service is crap they need to shut down the florissant location completely or get a whole new staffing
Atmosphere: 1
Food: 5
Service: 1
Super service. Super clean. I got the sourdough supreme and onion rings. Both were great. Tons of parking.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service. I wish there were.more places to sit down to eat.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Great work by the team! These guys are awesome.
Great smash burger. Had the cowboy and it was juicy and flavorful. Also the caramel shake was really good.
Atmosphere: 3
Food: 5
Service: 5
The moment I walked in it felt like a freezer, it was too cold inside then to add the employee that took my order was not nice her name was Promise S on the receipt, she don’t greet u she walked around like she didn’t want to be at work and she has horrible customer service skills. This was not my first time of her ringing me out, I thought the first time maybe she was going through something but this time around was the same. This is not a good look for the company at all. Also there was hardly any beverages in the cooler to choose from. I won’t be back due to the employee.she wore a ponytail
Atmosphere: 1
Food: 2
Service: 1
I had the TURKEY BLT and it was soooo good. I typically get their burgers (which are soooo good as well) but the TBLT was a hit.
The milkshakes are never a miss and they make them on the spot.
Only about 7 mins for our food to be ready.
Atmosphere: 5
Food: 5
Service: 5
Food was terrible hamburger meat was falling apart no seasoning and very sloppy the way the burger was made! Fries was horrible and staff was young and playing took no pride on cooking the 3 hamburger combo’s I brought for me and my family!! Do not look here for a good burger go to White Castle!! Because they really disappointed me.
Atmosphere: 1
Food: 1
Service: 1
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