Hadn't been to captain d's for awhile. The food had too much salt. I remember that's why I hadn't been there. I'll speak with the restaurant in person. I don't think it's just my personal taste, it's salty
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Baked Potato, Coleslaw, Funnel Cake Stix, Corn on the Cob, Fried Okra
Angela Johnson
Is this how the chicken come now at this restaurant? Because I never seen no crap like this at Captain D's. The chicken tenders look like they came from Lee's Chicken. The batter on the chicken supposed to be the same as the fish or am I tripping? I will never go back here! Ever! Disgusting whoever did this!
Atmosphere: 1
Food: 1
Service: 1
Rachael Gillis
The food was old like it’s been sitting out for hours and didn’t taste good. The cashier got 2 items in my order wrong & the food was expensive. Not all Captain Ds are nasty but this one def is.
Atmosphere: 1
Food: 1
Service: 1
Barbara
Went to the drive-thru. I get the giant fish sandwich. My issue is there are three cars in front of me and my order is not ready by the time it gets to the time I get to the window 20-30 minutes later. Anything need to have more than one cook.
Food: 5
Service: 2
Spiritual “888” Kwest
I come from MN to visit this spot and would always give rave reviews, as they never missed when I visited this location. During this holiday season, on 12/30/24 and received my food it was cold and old. They remade it with some old fish looked like it refried several times it was really dark with all kinds of particles stuck to it. I took it back and told them to do better didn't want the money, I was just done at that point.
I went and sat in my car with this beautiful young lady came out and told me she would make my food personally, after looking at the items her co-workers gave me. She was was so sweet,kind, and attentive. She is definitely there for the right reason. She needs a raise pronto because the others did not care. Thank you Eryn keep up the great work.
Also the food she remade was great so while the food was 1 at first she redeem the food category part for this review.
Atmosphere: 1
Food: 5
Service: 3
Christina Lane
Got sick right after eating just a little of it I can't make it back to the store due to personal reasons they won't answer the phone to even give me a refund for making me my friend and all of my kids sick
Jermaine Hayes
Why is it taking 25 mins to get out 1 order. This place is very slow
I don’t know what’s going on but this restaurant is most definitely not what it used to be..my husband went to this place on Sunday to pick me up something to eat. He ordered and nobody came to the window. He sat there for 20 mins then left. We decided to try again…this time customer service was good but the food was HORRIBLE! The fries were very hard and the fish was rubbery as if it were fried, sat under a heating lamp and then fried again…I am so disappointed…I understand there is competition in the area but that doesn’t mean service and food should lack quality..
Atmosphere: 1
Food: 1
Service: 2
Ashley Williamson
Drive thru was closed for no reason except the just weren't using it. When I went in the store, the cashier ignored me and started "arranging things" on the counter until I cleared my throat. 3 ppl were in front of me but it still took over 30 mins for my food. The employees were arguing and cussing up a storm in the back but can be heard in lobby and dining area. Didn't offer nor give me any condiments or napkins. While my fish was decent, my shrimp skewer was beyond burnt with burnt residue all over them and my broccoli was cold. 17$ right in the trash smh
Atmosphere: 1
Food: 2
Service: 1
George Walker
Parking: New halls ferry
Atmosphere: 2
Food: 4
Service: 3
Kelli Higgins
It was pretty good haven't had them in years .. but i think it made me a luh sick .
Kid-friendliness: Yes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fish and Shrimp Combo Meal
Jerry Davis
Poor Customer Service. Workers need a listening inservice. They do not listen effectively !!! Another visit - Nothing has changed, wait, wait, wait, then pull up to the exit sign and wait some more ?
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: 2pc Catfish Meal, Corn on the Cob, Fried Okra
Got the wrong order
Atmosphere: 5
Food: 1
Service: 5
The chicken was very over cooked! Very well done!
Food: 2
Service: 4
Hadn't been to captain d's for awhile. The food had too much salt. I remember that's why I hadn't been there. I'll speak with the restaurant in person. I don't think it's just my personal taste, it's salty
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Baked Potato, Coleslaw, Funnel Cake Stix, Corn on the Cob, Fried Okra
Is this how the chicken come now at this restaurant? Because I never seen no crap like this at Captain D's. The chicken tenders look like they came from Lee's Chicken. The batter on the chicken supposed to be the same as the fish or am I tripping? I will never go back here! Ever! Disgusting whoever did this!
Atmosphere: 1
Food: 1
Service: 1
The food was old like it’s been sitting out for hours and didn’t taste good. The cashier got 2 items in my order wrong & the food was expensive. Not all Captain Ds are nasty but this one def is.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive-thru. I get the giant fish sandwich. My issue is there are three cars in front of me and my order is not ready by the time it gets to the time I get to the window 20-30 minutes later. Anything need to have more than one cook.
Food: 5
Service: 2
I come from MN to visit this spot and would always give rave reviews, as they never missed when I visited this location. During this holiday season, on 12/30/24 and received my food it was cold and old. They remade it with some old fish looked like it refried several times it was really dark with all kinds of particles stuck to it. I took it back and told them to do better didn't want the money, I was just done at that point.
I went and sat in my car with this beautiful young lady came out and told me she would make my food personally, after looking at the items her co-workers gave me. She was was so sweet,kind, and attentive. She is definitely there for the right reason. She needs a raise pronto because the others did not care. Thank you Eryn keep up the great work.
Also the food she remade was great so while the food was 1 at first she redeem the food category part for this review.
Atmosphere: 1
Food: 5
Service: 3
Got sick right after eating just a little of it I can't make it back to the store due to personal reasons they won't answer the phone to even give me a refund for making me my friend and all of my kids sick
Why is it taking 25 mins to get out 1 order. This place is very slow
Atmosphere: 3
Service: 1
Great service. ! Good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t know what’s going on but this restaurant is most definitely not what it used to be..my husband went to this place on Sunday to pick me up something to eat. He ordered and nobody came to the window. He sat there for 20 mins then left. We decided to try again…this time customer service was good but the food was HORRIBLE! The fries were very hard and the fish was rubbery as if it were fried, sat under a heating lamp and then fried again…I am so disappointed…I understand there is competition in the area but that doesn’t mean service and food should lack quality..
Atmosphere: 1
Food: 1
Service: 2
Drive thru was closed for no reason except the just weren't using it. When I went in the store, the cashier ignored me and started "arranging things" on the counter until I cleared my throat. 3 ppl were in front of me but it still took over 30 mins for my food. The employees were arguing and cussing up a storm in the back but can be heard in lobby and dining area. Didn't offer nor give me any condiments or napkins. While my fish was decent, my shrimp skewer was beyond burnt with burnt residue all over them and my broccoli was cold. 17$ right in the trash smh
Atmosphere: 1
Food: 2
Service: 1
Parking: New halls ferry
Atmosphere: 2
Food: 4
Service: 3
It was pretty good haven't had them in years .. but i think it made me a luh sick .
Kid-friendliness: Yes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fish and Shrimp Combo Meal
Poor Customer Service. Workers need a listening inservice. They do not listen effectively !!! Another visit - Nothing has changed, wait, wait, wait, then pull up to the exit sign and wait some more ?
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: 2pc Catfish Meal, Corn on the Cob, Fried Okra
Loading...