I have gone to this Dunkin in hopes on a quick bite while on my way to work a few times. Each time, I’ve been disappointed with the outcome. However, I will say, my most recent experience on 10/30/2024 was by far the most upsetting. I stopped dunkin on my way to work and ordered snackin bacon and a croissant sandwich. I was served burnt snackin bacon and raw bacon on my sandwich. How anyone can manage to let that happen? I’m not sure however, I am pregnant and was instantly made ill after eating a few bites of the sandwich prior to my realization of the unsafe food. I called them, asking for a refund for my $13 order and they told me I need to bring it back in order to have the order remade. I told them I would not be off work until after they are closed and they told me to bring it the following day in order to receive a new order…. I told them I could give them pictures however I’m not carrying around a day old bag of undercooked bacon sandwich while being pregnant and sensitive to certain odors, and I do not under any circumstances want to eat from their location again due to health and safety concerns. They told me that they still would not be able to refund the order so… here we are now. Do not eat here. They need some serious training on health and food safety or to be shut down until their staff is fully knowledgeable on the preparation of certain meats and foods. Servesafe certification would do them nicely.
Atmosphere: 1
Food: 1
Service: 1
Rodger Seals
Food was great and their team worked very well together, they were having fun. A great way to make a job fun.
I asked for an avocado toast with No bacon and 2 turkey wake-up raps. Had to repeat the order 3 times before they seemed to get it. I get the wraps ok but I get TWO of the toasts WITH BACON. I can not eat bacon, so most of my order was worthless. This location is my least favorite and highest cost of all locations I go to. (Note unlike other locations they also stress adding bacon (up charge) which is why I stressed no bacon. Not the 1st time I've come away with bacon even when asked and I say no.
Go Here EVERYYDAY!! I DON'T HAVE TO PLACE MY ORDER CAUSE THEY ALREADY KNOW EACH TIME I ARRIVE EVEN KNOW ME BY NAME I LOVVVE
Atmosphere: 5
Food: 5
Service: 5
Jaybo J.
Cold brews are consistently good.
Atmosphere: 5
Food: 5
Service: 5
Reva Blockton
Very very bad customer service. I placed my order in drive thru... asked me to pull around without providing a total. Get to the window and I'm given a total. I asked again as I didn't hear. The female worker asked the male at the window what's going on in a snippy manner. They started speaking in a foreign language which obviously I couldn't understand but their body language & tone was universal and well received. I definitely didn't appreciate the rudeness to start off my day when there was no reason for it. I won't be supporting this business in the future. I'll spend my hard earned cash elsewhere where I'm valued and appreciated as a customer. The overpriced crossaint taste like it was taken from a box and heated in the microwave. No seasoning at all & it gave me heartburn. The macchiato was bitter and not worth the price. Nasty food, very nasty customer service!
Food: 2
Service: 1
Ebony
Decided to try Dunkin instead of Starbucks today's. The refresher was good. The coffee not so much tasted burnt. Won't go back for coffee.
Atmosphere: 4
Food: 2
Service: 4
Liz “Brizzle”
The s'mores frappe is very good and good customer service
Atmosphere: 5
Food: 5
Service: 5
Briz Brendle (Brizzle)
The s'mores frappe is very good and good customer service
Atmosphere: 5
Food: 5
Service: 5
Michaela Bulliner
this location consistently gets my coffee order wrong. every time i order food it’s cold.
I have gone to this Dunkin in hopes on a quick bite while on my way to work a few times. Each time, I’ve been disappointed with the outcome. However, I will say, my most recent experience on 10/30/2024 was by far the most upsetting. I stopped dunkin on my way to work and ordered snackin bacon and a croissant sandwich. I was served burnt snackin bacon and raw bacon on my sandwich. How anyone can manage to let that happen? I’m not sure however, I am pregnant and was instantly made ill after eating a few bites of the sandwich prior to my realization of the unsafe food. I called them, asking for a refund for my $13 order and they told me I need to bring it back in order to have the order remade. I told them I would not be off work until after they are closed and they told me to bring it the following day in order to receive a new order…. I told them I could give them pictures however I’m not carrying around a day old bag of undercooked bacon sandwich while being pregnant and sensitive to certain odors, and I do not under any circumstances want to eat from their location again due to health and safety concerns. They told me that they still would not be able to refund the order so… here we are now. Do not eat here. They need some serious training on health and food safety or to be shut down until their staff is fully knowledgeable on the preparation of certain meats and foods. Servesafe certification would do them nicely.
Atmosphere: 1
Food: 1
Service: 1
Food was great and their team worked very well together, they were having fun. A great way to make a job fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Iced Macchiato, Hash Browns, Egg White & Veggie Omelet Bites
I asked for an avocado toast with No bacon and 2 turkey wake-up raps. Had to repeat the order 3 times before they seemed to get it. I get the wraps ok but I get TWO of the toasts WITH BACON. I can not eat bacon, so most of my order was worthless. This location is my least favorite and highest cost of all locations I go to. (Note unlike other locations they also stress adding bacon (up charge) which is why I stressed no bacon. Not the 1st time I've come away with bacon even when asked and I say no.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Avocado Toast
Go Here EVERYYDAY!! I DON'T HAVE TO PLACE MY ORDER CAUSE THEY ALREADY KNOW EACH TIME I ARRIVE EVEN KNOW ME BY NAME I LOVVVE
Atmosphere: 5
Food: 5
Service: 5
Cold brews are consistently good.
Atmosphere: 5
Food: 5
Service: 5
Very very bad customer service. I placed my order in drive thru... asked me to pull around without providing a total. Get to the window and I'm given a total. I asked again as I didn't hear. The female worker asked the male at the window what's going on in a snippy manner. They started speaking in a foreign language which obviously I couldn't understand but their body language & tone was universal and well received. I definitely didn't appreciate the rudeness to start off my day when there was no reason for it. I won't be supporting this business in the future. I'll spend my hard earned cash elsewhere where I'm valued and appreciated as a customer. The overpriced crossaint taste like it was taken from a box and heated in the microwave. No seasoning at all & it gave me heartburn. The macchiato was bitter and not worth the price. Nasty food, very nasty customer service!
Food: 2
Service: 1
Decided to try Dunkin instead of Starbucks today's. The refresher was good. The coffee not so much tasted burnt. Won't go back for coffee.
Atmosphere: 4
Food: 2
Service: 4
The s'mores frappe is very good and good customer service
Atmosphere: 5
Food: 5
Service: 5
The s'mores frappe is very good and good customer service
Atmosphere: 5
Food: 5
Service: 5
this location consistently gets my coffee order wrong. every time i order food it’s cold.
Food: 2
Service: 1
Restaurantji Recommends
This a great location. Always friendly and quick for getting orders out hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado Toast, Sourdough Breakfast Sandwich
Probably the best drive thru in the Hazelwood/florissant area. Always clean, fast, friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead of time cause I was in a hurry when I got there it wasn't ready
Atmosphere: 1
Food: 1
Service: 1
Great place. Go there just about every morning on my way to work for iced coffee and my bagel. Quick service. Excellent coffee and always nice people.
Atmosphere: 5
Food: 5
Service: 5
Sadly, the employees barely spoke English. The prices at this location were considerably higher than the locations I usually visit.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Donuts
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