Went through the drive through today there, and the workers were very rude.They didn't get our order right.We ordered a soda and didn't receive it . Had to ask for a receipt 3 times. And had to ask for more sauce twice.
Atmosphere: 1
Food: 3
Service: 1
Andrew Perkins
What’s the mean of being open late if you only taking mobile or door dash orders? Also threaten to call the police if I don’t get out of line. Pitiful!!
Atmosphere: 1
Food: 1
Service: 1
Vanessa Vaughn
was ordering food and was 3 items in and i just wanted to add a side and sauced i had to pay for. they then told me pull to the window and i said i wasn't done ordering and they said i'm not taking it pull up. i then went up and asked for the rest of my meal and they told me they couldn't add stuff at the window. i then got home and not all my food i was able to order was even in the bag.
Atmosphere: 1
Food: 3
Service: 1
Anonymous
Terrible service and terrible quality food whole night shift needs to be replaced maybe a.i taking over is not such a bad idea after all!
Brianna Alston
Placed in order through mobile app just to try to tell me that they’re closed to steal my money. When I was just through the DT a few minutes before! Your store says open, you have children playing and saying you’re closed at the speaker. Who is running such a HORRIBLE establishment?????
This is unacceptable service and should be shut down!
Atmosphere: 1
Food: 1
Service: 1
Ashley Martin
Tonight I attempted to grab a quick dinner from Taco Bell, but after visiting two different locations, I left with nothing but frustration. At the first location, no one would take my order at all. I tried the drive-thru, but after the automatic greeting message, no one came on the speaker. I even pulled up to the window, and still—no response. The store appeared to be open, but it felt like the staff had completely abandoned service. At the second location, the drive-thru line was long, so I went inside. When I said I wanted to order, the employee told me I had to use the kiosk. I explained I had cash, but instead of helping, she rolled her eyes, ignored me, and went back to the drive-thru. A few minutes later, another employee came over and said, “We don’t have time for this, you’ll need to go through the drive-thru.” I also overheard staff talking negatively about me to each other instead of providing service. Between one store ignoring customers altogether and another openly disrespecting and refusing service, this was one of the worst experiences I’ve ever had at a fast-food chain. It reflects a serious lack of leadership, accountability, and customer care. I hope management takes this seriously and reaches out to explain how they plan to correct these issues.
Atmosphere: 1
Food: 1
Service: 1
Maria Gabriela Gomez
I ordered my meal without sour cream since I’m allergic to it. When I got home, every single taco was covered in sour cream. There goes my $10…
Olivia P
Placed an order through the Taco Bell mobile app to this location. Our order was accepted, however after it was accepted we were told there was no rice. Well, half our order included rice, so we asked for a partial refund. The drive through workers explained it’s a third party, they can’t process a refund or cancel our order once accepted. My husband remained civil the entire conversation, but the employees started raising their voice. We were getting mixed stories of them saying again no rice, but then it’s gonna take 30-45 minutes. One said “do you want your order or not?” Then went back to no rice. My husband sat in drive through waiting for them to return to the window for the refund. During this time, the employees called the cops. Even after the cops arrived the employees were still being hostile. There was another individual who showed up, asking for the story because they “just got here”. Sounded like a possible manager.. that should be looked into if there isn’t a manager on site during a shift. Just overall terrible customer service, they treat their customers poorly & have no concern whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Yolanda Collins
No sauce for tacos, why even open, person at drive thru needs to keep his britches pulled up, don't want to see his underwear,very dissatified
Atmosphere: 2
Food: 2
Service: 2
Justin Dean
They’re too busy making you wait behind the yellow pole than making sure your order is right. I ordered on the mobile app, was the only car in the drive thru and got a completely wrong order.
Went last night about 8:55. Person working the drive thru was more concerned about flirting with his coworker. I got a quesadilla that was cold, unmelted cheese in an uncooked tortilla. Thanks guys, I paid $10 for cold food.
Atmosphere: 1
Food: 1
Service: 1
Daniel Foulks
I've been here alot on my way home from work so I have to assume it was the crew tonight but I hope I have them again. In and out of a busy line in maybe 5 minutes with probably the highest quality ive received from a taco bell in general. Very pleased I ended up here after mcdonalds and burger king were both out tonight. This is my first stop next time for sure. Give them a raise
Atmosphere: 5
Food: 5
Service: 5
Jeremy Ardizzone
Don't even come here after 12am if you are not door dash. Won't take your order and they will be rude to you.
Atmosphere: 1
Food: 1
Service: 1
Mya Jones
Cashier in the Drive-Thru line couldn't keep her fingers out of her mouth my order was wrong after I received it I went back in to correct it and still received the wrong items
Went through the drive through today there, and the workers were very rude.They didn't get our order right.We ordered a soda and didn't receive it .
Had to ask for a receipt 3 times. And had to ask for more sauce twice.
Atmosphere: 1
Food: 3
Service: 1
What’s the mean of being open late if you only taking mobile or door dash orders? Also threaten to call the police if I don’t get out of line. Pitiful!!
Atmosphere: 1
Food: 1
Service: 1
was ordering food and was 3 items in and i just wanted to add a side and sauced i had to pay for. they then told me pull to the window and i said i wasn't done ordering and they said i'm not taking it pull up. i then went up and asked for the rest of my meal and they told me they couldn't add stuff at the window. i then got home and not all my food i was able to order was even in the bag.
Atmosphere: 1
Food: 3
Service: 1
Terrible service and terrible quality food whole night shift needs to be replaced maybe a.i taking over is not such a bad idea after all!
Placed in order through mobile app just to try to tell me that they’re closed to steal my money. When I was just through the DT a few minutes before! Your store says open, you have children playing and saying you’re closed at the speaker. Who is running such a HORRIBLE establishment?????
This is unacceptable service and should be shut down!
Atmosphere: 1
Food: 1
Service: 1
Tonight I attempted to grab a quick dinner from Taco Bell, but after visiting two different locations, I left with nothing but frustration.
At the first location, no one would take my order at all. I tried the drive-thru, but after the automatic greeting message, no one came on the speaker. I even pulled up to the window, and still—no response. The store appeared to be open, but it felt like the staff had completely abandoned service.
At the second location, the drive-thru line was long, so I went inside. When I said I wanted to order, the employee told me I had to use the kiosk. I explained I had cash, but instead of helping, she rolled her eyes, ignored me, and went back to the drive-thru. A few minutes later, another employee came over and said, “We don’t have time for this, you’ll need to go through the drive-thru.” I also overheard staff talking negatively about me to each other instead of providing service.
Between one store ignoring customers altogether and another openly disrespecting and refusing service, this was one of the worst experiences I’ve ever had at a fast-food chain. It reflects a serious lack of leadership, accountability, and customer care. I hope management takes this seriously and reaches out to explain how they plan to correct these issues.
Atmosphere: 1
Food: 1
Service: 1
I ordered my meal without sour cream since I’m allergic to it. When I got home, every single taco was covered in sour cream. There goes my $10…
Placed an order through the Taco Bell mobile app to this location. Our order was accepted, however after it was accepted we were told there was no rice. Well, half our order included rice, so we asked for a partial refund. The drive through workers explained it’s a third party, they can’t process a refund or cancel our order once accepted. My husband remained civil the entire conversation, but the employees started raising their voice. We were getting mixed stories of them saying again no rice, but then it’s gonna take 30-45 minutes. One said “do you want your order or not?” Then went back to no rice. My husband sat in drive through waiting for them to return to the window for the refund. During this time, the employees called the cops. Even after the cops arrived the employees were still being hostile. There was another individual who showed up, asking for the story because they “just got here”. Sounded like a possible manager.. that should be looked into if there isn’t a manager on site during a shift. Just overall terrible customer service, they treat their customers poorly & have no concern whatsoever.
Atmosphere: 1
Food: 1
Service: 1
No sauce for tacos, why even open, person at drive thru needs to keep his britches pulled up, don't want to see his underwear,very dissatified
Atmosphere: 2
Food: 2
Service: 2
They’re too busy making you wait behind the yellow pole than making sure your order is right. I ordered on the mobile app, was the only car in the drive thru and got a completely wrong order.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Went last night about 8:55. Person working the drive thru was more concerned about flirting with his coworker. I got a quesadilla that was cold, unmelted cheese in an uncooked tortilla. Thanks guys, I paid $10 for cold food.
Atmosphere: 1
Food: 1
Service: 1
I've been here alot on my way home from work so I have to assume it was the crew tonight but I hope I have them again. In and out of a busy line in maybe 5 minutes with probably the highest quality ive received from a taco bell in general. Very pleased I ended up here after mcdonalds and burger king were both out tonight. This is my first stop next time for sure. Give them a raise
Atmosphere: 5
Food: 5
Service: 5
Don't even come here after 12am if you are not door dash. Won't take your order and they will be rude to you.
Atmosphere: 1
Food: 1
Service: 1
Cashier in the Drive-Thru line couldn't keep her fingers out of her mouth my order was wrong after I received it I went back in to correct it and still received the wrong items
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Nachos, Quesadilla, Grilled Cheese Burrito
Forgot half of my 44 dollar order and when I called all they did was argue with me and accuse me of being a liar
Atmosphere: 1
Food: 1
Service: 1
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