I’ve always loved Auntie Anne’s, but unfortunately this location inside Wal-Mart really hurts the brand’s reputation. The pretzels here are consistently overcooked, skinny, and not up to the quality you’d expect from Auntie Anne’s. On top of that, the staff are often rude and unhelpful. If they run out of a specific kind of pretzel, they refuse to make more—even when customers are asking and willing to wait.
It’s disappointing because people come here wanting to support the business, but instead leave frustrated. Looking at the other reviews, it seems I’m not alone. Hopefully Auntie Anne’s corporate takes notice, because this location is giving a great company a bad name.
Atmosphere: 1
Food: 1
Service: 1
Faith
Enjoyed every moment here.
king kong
Nice warm pretzels and soft in the middle
Atmosphere: 3
Food: 4
Service: 3
April Dodge
I asked for pepperoni. The guy said no. So I got cinnamon instead and I knew it was going to be hard and it had been sitting under the lamp for hours. I said I would wait but the guy kept saying no I don't have it. I am like wow.. they are gonna to lose this location if they keep doing this. I am not wasting another dollar here.
Atmosphere: 1
Food: 1
Service: 1
Doreen Jones
Arrived at opening time, only to be told it'll be a 20 minute wait. It is customery to have food hot and ready to serve at the time of opening. You shouldn't JUST be getting started prepping at opening... But, from reading the reviews, I see that this is the norm here. Lol. Disappointing.
Jessica Nelson
Do not order from this place on GrubHub or DoorDash if you want to ensure your food is safe. I spent $20 for 2 cups of pretzels only to get it and they didn't even close up the bag for the DoorDash individual. My bag came to me completely open. 🤢 the least they could've done was close our bag to ensure our $20 pretzels were fresh and didn't have nasty in them. 🥴
Alexis Bird
Hours are incorrect we drove over an hour to eat here and the worker said only subway was open. Very disappointed.
Myranda Murphy
Wanna be Auntie Anne's in Subway doesn't even accept Auntie Annes gift cards! Drove over an hour to get to this one because it is the cloest one actuall open. I love these pretzels but...
Atmosphere: 1
Food: 1
Service: 1
Jordan Hayes
Been twice now and I thought maybe the lady was having a bad day or something the first time but I got the same service the second time. 10/10 don't recommend I'll be going to the mall if I want a pretzel from now on.
I’ve always loved Auntie Anne’s, but unfortunately this location inside Wal-Mart really hurts the brand’s reputation. The pretzels here are consistently overcooked, skinny, and not up to the quality you’d expect from Auntie Anne’s. On top of that, the staff are often rude and unhelpful. If they run out of a specific kind of pretzel, they refuse to make more—even when customers are asking and willing to wait.
It’s disappointing because people come here wanting to support the business, but instead leave frustrated. Looking at the other reviews, it seems I’m not alone. Hopefully Auntie Anne’s corporate takes notice, because this location is giving a great company a bad name.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed every moment here.
Nice warm pretzels and soft in the middle
Atmosphere: 3
Food: 4
Service: 3
I asked for pepperoni. The guy said no. So I got cinnamon instead and I knew it was going to be hard and it had been sitting under the lamp for hours.
I said I would wait but the guy kept saying no I don't have it. I am like wow.. they are gonna to lose this location if they keep doing this. I am not wasting another dollar here.
Atmosphere: 1
Food: 1
Service: 1
Arrived at opening time, only to be told it'll be a 20 minute wait. It is customery to have food hot and ready to serve at the time of opening. You shouldn't JUST be getting started prepping at opening... But, from reading the reviews, I see that this is the norm here. Lol. Disappointing.
Do not order from this place on GrubHub or DoorDash if you want to ensure your food is safe. I spent $20 for 2 cups of pretzels only to get it and they didn't even close up the bag for the DoorDash individual. My bag came to me completely open. 🤢 the least they could've done was close our bag to ensure our $20 pretzels were fresh and didn't have nasty in them. 🥴
Hours are incorrect we drove over an hour to eat here and the worker said only subway was open. Very disappointed.
Wanna be Auntie Anne's in Subway doesn't even accept Auntie Annes gift cards! Drove over an hour to get to this one because it is the cloest one actuall open. I love these pretzels but...
Atmosphere: 1
Food: 1
Service: 1
Been twice now and I thought maybe the lady was having a bad day or something the first time but I got the same service the second time. 10/10 don't recommend I'll be going to the mall if I want a pretzel from now on.
Food: 3
Service: 1
Recommended dishes: Pretzel
So yummy.
Restaurantji Recommends
Very good
Food was excellent & service was very good
Use to be great, when it was ran separate from subway. Now, it seems the new subway owners own it now.
Wonderful experience.. I am so happy
Nice ambiance and good food
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