Customers` Favorites
“They were all so good and served warm what says and what’s chilled was served chilled as it was my first time!“
Customers` Favorites
“Very nice and sweet customer service! Cookies are beautiful and delightful.
Parking: Very easy and spacious
Kid-friendliness: Services are kid friendly and willing to explain the easy process to kids. Very happy environment.“
Customers` Favorites
“Wonderful owners, adorable store, super nice employees and amazing ice cream and candy!“
Customers` Favorites
“My daughter was in the hospital and she wanted crumbl soooo badly. I ordered her 6 large cookies and oh my gosh they were AH-MAZING. I wish I could afford it more often bc I'd leave a rave everytime lol. For the times we can afford it, it's the absolute best treat. The cheesecake was to DIE FOR!!!!! she loved the sprinkle cookie. I wish I knew what the frosting was bc I'd make it for every topping on every desert I make. It's so worth it.“
Customers` Favorites
“Love Love LOOVVEEE their ice cream. I ordered the 6 mini scoop option(scoops were still pretty big). My daughter and I had a difficult time deciding which was our favorite because they were all so delicious! I also ordered the chocolate chip cookies which were also amazing. I look forward to going back with the rest of my children. Thank you for your amazing service and the best ice cream I've had in a long time.“
Customers` Favorites
“Product is always top notch. It’s the reason why people will wait so long to get it.
And that’s the reality. Due to a flawed process at this location, you will wait longer than need be. The counter person would take four orders and then walk away to make them leaving the window unmanned for nearly ten minutes. Customers coming to the window stood there for minutes with no engagement leading to a few simply walking away. Consumer dissatisfaction and loss of revenue on something that is easily correctable.
Is the product worth the wait? Absolutely. Could there be a better user experience? Most certainly
Best recommendation for this location? Use the drive thru. While the line looks painfully long, I was able to observe they were addressing - from start to finish - four drive thru customers to every one counter customer.
Don’t mind driving a few miles west? The next location on Barry road has always been the fastest Andy’s I’ve come across in the metro area. A few minutes of driving for a much better experience.“
“The food was great, BUT the customer service was terrible. The girl didn't have a mask on, and she was being rude. When another customer walked in, she was rude to him too. Like if we were anoying her just by stopping by and ordering some food.“
“This is the good location! staff is friendly. They often give you large cups when ordering medium and give you a little extra. The ice cream is solid. They charge you THE CORRECT PRICES! (yes others tend to overcharge.) There is a reason this one tends to have a line of cars, while the others in the northland do not.
If you're in the northland, they are definitely the best quality for your money, even quanitity. You'll get half as much at culvers, or cheap soft serve at DQ for same price. I recommend caramel jackhammer with butterfinger mixed in, or butterscotch jackhammer with pecans mixed in!“
Customers` Favorites
“Great ice cream I love the jackhammer’s“
Customers` Favorites
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“very sweet staff! awesome flavors“