What a weird experience. The employees all seemed confused about how to do their job and it was just kind of a circus in there. I will say the young man running the register was trying really hard to do his job and was very pleasant but didn't seem to have a good grasp on what was going on. The older women in there seemed annoyed and made me feel like a simple request for coffee was gonna break them. Oh and none of the menu boards are working. Like what?
Atmosphere: 1
Food: 3
Service: 1
mikachu65
Ordered breakfast sandwich and coffee and got breakfast sandwich and hot dog. girl at window walked away, nobody returned when i knocked on window. terrible
Food: 2
Service: 1
Ace Evans
I don't typically leave negative reviews, but I've continuously had issues at this location recently. Unfortunately it's the closest location to my home, so I may just have to give up dunkin altogether. Every time I come here, there's been inconsistencies with quality, overall service, as well as the atmosphere. There's been employees yelling at each other while we've patiently waited to be served at the counter. I'd use the kiosk normally, but there's certain donuts that aren't available digitally. I've also been told with certain items that they've had to cut the quality of them because of corporate, which is insane given the prices. It would just be nice to get your money's worth, is all. Also, the building is constantly freezing. The kitchen I understand, but the lobby? I can't even sit and wait the ten minutes needed for my small iced latte. Dunkin, please get it together. 🙏
Atmosphere: 2
Food: 2
Service: 1
Fatima Hussein
This used to be my favorite Dunkin to go great customer services before today usually go during the afternoon but today went in the morning and ordered four plain bagels with cream cheese on the side when I I was paying for my order I repeated four plain bagels with cream cheese and the cashier said yes, so after I left with my order I seen it had bacon, egg and cheese as a Muslim I don’t eat bacon plus didn’t order it so called the store back to see if I can come back and they can switch my order and she said yes after I explained the situation but when I got there they told me that they won’t refund me for my order gave me two plain bagels instead and when I asked for the cream cheese they said I had to pay for it what they gave me and what I paid for had a 15 dollar difference and they said they won’t refund me nothing at all and to come back the next day to talk to management
Atmosphere: 1
Service: 1
Enderboss Boo
Waited 10 minutes in line just to not get served. Very poor customer service
Atmosphere: 3
Food: 4
Service: 1
Jessica Jacobson
Friendly and great service
Robert Pyrce
Great breakfast sandwiches and coffee.
Atmosphere: 5
Food: 5
Service: 5
John Norton
So cold in the place i couldn't even order and stay.
Atmosphere: 3
Vosseller Carla
The donuts were small and kinda dry in comparison to the price
Incredible service and staff! We were amazed at the attentiveness of the employees and eagerness to please! This has to be the best of all Dunkin Donuts in the area! So impressive!
Atmosphere: 5
Food: 5
Service: 5
Sean Tesch
Great customer service!!
Atmosphere: 4
Food: 5
Service: 5
abu bana
donuts were pretty stiff and old cuz i did come near closing time so what did i expect
What a weird experience. The employees all seemed confused about how to do their job and it was just kind of a circus in there. I will say the young man running the register was trying really hard to do his job and was very pleasant but didn't seem to have a good grasp on what was going on. The older women in there seemed annoyed and made me feel like a simple request for coffee was gonna break them. Oh and none of the menu boards are working. Like what?
Atmosphere: 1
Food: 3
Service: 1
Ordered breakfast sandwich and coffee and got breakfast sandwich and hot dog. girl at window walked away, nobody returned when i knocked on window. terrible
Food: 2
Service: 1
I don't typically leave negative reviews, but I've continuously had issues at this location recently. Unfortunately it's the closest location to my home, so I may just have to give up dunkin altogether. Every time I come here, there's been inconsistencies with quality, overall service, as well as the atmosphere. There's been employees yelling at each other while we've patiently waited to be served at the counter. I'd use the kiosk normally, but there's certain donuts that aren't available digitally. I've also been told with certain items that they've had to cut the quality of them because of corporate, which is insane given the prices. It would just be nice to get your money's worth, is all.
Also, the building is constantly freezing. The kitchen I understand, but the lobby? I can't even sit and wait the ten minutes needed for my small iced latte.
Dunkin, please get it together. 🙏
Atmosphere: 2
Food: 2
Service: 1
This used to be my favorite Dunkin to go great customer services before today usually go during the afternoon but today went in the morning and ordered four plain bagels with cream cheese on the side when I I was paying for my order I repeated four plain bagels with cream cheese and the cashier said yes, so after I left with my order I seen it had bacon, egg and cheese as a Muslim I don’t eat bacon plus didn’t order it so called the store back to see if I can come back and they can switch my order and she said yes after I explained the situation but when I got there they told me that they won’t refund me for my order gave me two plain bagels instead and when I asked for the cream cheese they said I had to pay for it what they gave me and what I paid for had a 15 dollar difference and they said they won’t refund me nothing at all and to come back the next day to talk to management
Atmosphere: 1
Service: 1
Waited 10 minutes in line just to not get served. Very poor customer service
Atmosphere: 3
Food: 4
Service: 1
Friendly and great service
Great breakfast sandwiches and coffee.
Atmosphere: 5
Food: 5
Service: 5
So cold in the place i couldn't even order and stay.
Atmosphere: 3
The donuts were small and kinda dry in comparison to the price
Atmosphere: 3
Food: 3
Service: 5
Good people
Restaurantji Recommends
Literally go all the time. Dunkalatte is my fav
Atmosphere: 5
Food: 5
Service: 5
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Atmosphere: 1
Food: 1
Service: 1
Incredible service and staff! We were amazed at the attentiveness of the employees and eagerness to please! This has to be the best of all Dunkin Donuts in the area! So impressive!
Atmosphere: 5
Food: 5
Service: 5
Great customer service!!
Atmosphere: 4
Food: 5
Service: 5
donuts were pretty stiff and old cuz i did come near closing time so what did i expect
Atmosphere: 2
Food: 2
Service: 2
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