Though the store was busy, Natalie made sure every customer was taken care of. She was quick and polite.
Atmosphere: 5
Food: 5
Service: 5
Charisty Barker
Showed up at 11:22 pm said hello multiple times drove to window for them to say they are closed but website says midnight cool thanks for not informing anything to be closed.
Mahmoud Diab
The staff are rude and careless. I made a large order, including 2 orders of 2 apple pies, and after checking the order on the counter, i discovered they missed 2 apple pies. I let one of the ladies know and she started giving me attitude, like it was my fault i checked my order to discover their mistakes! And she told me you need to wait 5 minutes till they fry new ones, after waiting for 20 minutes without getting anything, i decided to cancel the order and leave!
Atmosphere: 4
Food: 4
Service: 1
Josephine Bahr
They do the caramel macchiato right. The flavors blend well. And they don't pump in the sugar like the other locations do (which too sweet). Could still taste the coffee ☕???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Kostiantyn S
Can I just say thank you for your good service. Clean and well maintained place and friendly staff. They made my mobile order very fast. Good job ?
Atmosphere: 5
Food: 5
Service: 5
William Coleman
I'm a truck driver I came in to get a meal I order and payed. When I ask for my drink the gave me a cup I filled it up, I was looking around for straws I asked where a straws where the girl was like it will be in the bag with your food.! I ask another girl for a straw because I thought maybe the first girl was confused I was thirsty and wanted a straw for my drink while I wait the second girl was like it will be in your bag .. I'm like are you kidding me ?? Am I a child I was so confused.i ask the girl what the issues was while I couldn't get a straw the manger comes over and was like what's the problem I thought she was going help me maybe exsplain and I'm like why can't I get my straw. With a additude she was like it will be in your bag she bring ove rmy food flops it down witha. Additude walks away. I'm like I have a m flurry she slams that down also walks away .idk what is going on at this McDonald's location I usually have no problem at pilot but somethingnteeds to change
Atmosphere: 2
Food: 2
Service: 1
Rena Schmelz
Fast friendly service, perfect coffee drinks ?
Food: 5
Service: 5
Adam Dunwoodie
Says open till midnight… well they lock the doors and don’t answer the drive threw window. What a joke.
Service: 1
Brian Peters
I've read the bad reviews. I'm not a big fan of McDonald's except for there fry's and cheese burgers. I'm giving this one 5 stars for a few reasons.1 The staff are friendly and attentive. 2 My food was made fresh. 3 I'm doing this because of all the bad reviews and had to go in and see for myself. With that said. Show a little respect to people who are making your food. Cause if you don't your going to get what you get lol. Well done Mickey Dss. I'll definitely order here again.Kid-friendliness: Just seen locals with their kiyand they seemed happy.Parking: Learn to trip plan.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Greg Pondell
Always great to us from down south.We drive extra just for the hot food and services. We have one closer but chose you all. Thank you ...
Multiple items missing from order and very very unprofessional customer service. This has happened more times than I can count and it’s a rare occasion to get good service or good food that’s fresh... this location is not worth the stop your better off goin somewhere else so you get what you actually paid for.
Kyra Borgman
My review is mostly for a woman who works here named Bana (I think this is what she told me her name is). She is the absolute BEST. I usually stop to get an iced coffee most mornings on my way to work, and she is the SWEETEST. She makes my day every. single. time., and when she isn’t there, it just isn’t the same experience. Always happy. Always conversational. Always on top of her game. She most likely is extremely undervalued as a worker, so I wanted to give a shoutout. She deserves IT ALL!
coachman64506
As a driver I've been to this McDonald's many times. This visit left a lot to be desired. Employees were friendly enough and some what helpful. The food on the other hand was a big let down. I ordered a bacon quarter pound burger and no salt fries. The fries were good but the burger ?. It was as if they made earlier that day and waited for someone to order it. Patty looked burnt was dried out and stiff. Cheese was fresh at one time but had melted and dried and was cold. Whole sandwich had that reheated in a microwave look and feel. And was poorly constructed. Problem was I'm out the lot and entering I-70 before I realized what I had. Needless to say the sandwich went in the trash. This is the 2nd time in a month I got burger like this. I thought it was a one off. Are they pre-making sandwiches in hopes they will be bought before they go south? Looks like I'll have to stick to the subway at same location. As far as atmosphere another customer asked a girl cleaning the lobby about changing tv from news to local football game. What he got was a long winded excuse about she doesn't know anything and no one told her about the TV. Said manager told her when she was hired they didn't know where the remote was for the TV so don't ask her because she just works there and doesn't know anything. All in all this visit was a big let down for this McDonald's. As I said, as a driver I see quite a few McDonald's. This one is off the list.......after scrolling through reviews this location has basically the same complaint year over year that I had today. And no response to anyone from owner or manager.
Atmosphere: 2
Food: 1
Service: 3
Sheri Ealey
I have come by here twice around 1130 and they are not open. I wish they would change their hours on the web and I wish they would turn off their signs when they’re closed
Patricia Knight
We went there for lunch today while we were coming home to St. Louis, MO from our trip to Omaha, NE. The employee served us the correct meal that we ordered. Even though it came with extra large French Fries, the meal was very delicious. It's a great place to stop for gas and have a meal while traveling.
Though the store was busy, Natalie made sure every customer was taken care of. She was quick and polite.
Atmosphere: 5
Food: 5
Service: 5
Showed up at 11:22 pm said hello multiple times drove to window for them to say they are closed but website says midnight cool thanks for not informing anything to be closed.
The staff are rude and careless. I made a large order, including 2 orders of 2 apple pies, and after checking the order on the counter, i discovered they missed 2 apple pies. I let one of the ladies know and she started giving me attitude, like it was my fault i checked my order to discover their mistakes! And she told me you need to wait 5 minutes till they fry new ones, after waiting for 20 minutes without getting anything, i decided to cancel the order and leave!
Atmosphere: 4
Food: 4
Service: 1
They do the caramel macchiato right. The flavors blend well. And they don't pump in the sugar like the other locations do (which too sweet). Could still taste the coffee ☕???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Can I just say thank you for your good service. Clean and well maintained place and friendly staff. They made my mobile order very fast. Good job ?
Atmosphere: 5
Food: 5
Service: 5
I'm a truck driver I came in to get a meal I order and payed. When I ask for my drink the gave me a cup I filled it up, I was looking around for straws I asked where a straws where the girl was like it will be in the bag with your food.! I ask another girl for a straw because I thought maybe the first girl was confused I was thirsty and wanted a straw for my drink while I wait the second girl was like it will be in your bag .. I'm like are you kidding me ?? Am I a child I was so confused.i ask the girl what the issues was while I couldn't get a straw the manger comes over and was like what's the problem I thought she was going help me maybe exsplain and I'm like why can't I get my straw. With a additude she was like it will be in your bag she bring ove rmy food flops it down witha. Additude walks away. I'm like I have a m flurry she slams that down also walks away .idk what is going on at this McDonald's location I usually have no problem at pilot but somethingnteeds to change
Atmosphere: 2
Food: 2
Service: 1
Fast friendly service, perfect coffee drinks ?
Food: 5
Service: 5
Says open till midnight… well they lock the doors and don’t answer the drive threw window. What a joke.
Service: 1
I've read the bad reviews. I'm not a big fan of McDonald's except for there fry's and cheese burgers. I'm giving this one 5 stars for a few reasons.1 The staff are friendly and attentive. 2 My food was made fresh. 3 I'm doing this because of all the bad reviews and had to go in and see for myself. With that said. Show a little respect to people who are making your food. Cause if you don't your going to get what you get lol. Well done Mickey Dss. I'll definitely order here again.Kid-friendliness: Just seen locals with their kiyand they seemed happy.Parking: Learn to trip plan.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Always great to us from down south.We drive extra just for the hot food and services. We have one closer but chose you all. Thank you ...
Restaurantji Recommends
Multiple items missing from order and very very unprofessional customer service. This has happened more times than I can count and it’s a rare occasion to get good service or good food that’s fresh... this location is not worth the stop your better off goin somewhere else so you get what you actually paid for.
My review is mostly for a woman who works here named Bana (I think this is what she told me her name is). She is the absolute BEST. I usually stop to get an iced coffee most mornings on my way to work, and she is the SWEETEST. She makes my day every. single. time., and when she isn’t there, it just isn’t the same experience. Always happy. Always conversational. Always on top of her game. She most likely is extremely undervalued as a worker, so I wanted to give a shoutout. She deserves IT ALL!
As a driver I've been to this McDonald's many times. This visit left a lot to be desired. Employees were friendly enough and some what helpful. The food on the other hand was a big let down. I ordered a bacon quarter pound burger and no salt fries. The fries were good but the burger ?. It was as if they made earlier that day and waited for someone to order it. Patty looked burnt was dried out and stiff. Cheese was fresh at one time but had melted and dried and was cold. Whole sandwich had that reheated in a microwave look and feel. And was poorly constructed. Problem was I'm out the lot and entering I-70 before I realized what I had. Needless to say the sandwich went in the trash. This is the 2nd time in a month I got burger like this. I thought it was a one off. Are they pre-making sandwiches in hopes they will be bought before they go south? Looks like I'll have to stick to the subway at same location. As far as atmosphere another customer asked a girl cleaning the lobby about changing tv from news to local football game. What he got was a long winded excuse about she doesn't know anything and no one told her about the TV. Said manager told her when she was hired they didn't know where the remote was for the TV so don't ask her because she just works there and doesn't know anything. All in all this visit was a big let down for this McDonald's. As I said, as a driver I see quite a few McDonald's. This one is off the list.......after scrolling through reviews this location has basically the same complaint year over year that I had today. And no response to anyone from owner or manager.
Atmosphere: 2
Food: 1
Service: 3
I have come by here twice around 1130 and they are not open. I wish they would change their hours on the web and I wish they would turn off their signs when they’re closed
We went there for lunch today while we were coming home to St. Louis, MO from our trip to Omaha, NE. The employee served us the correct meal that we ordered. Even though it came with extra large French Fries, the meal was very delicious. It's a great place to stop for gas and have a meal while traveling.