Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
101 S Lexington St, Holden
(816) 732-5501
About Sonic Drive-In
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Sonic Drive-In Reviews
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just watched a video of a manager dressing down a teenage employee on the patio In front of other customers until she was in tears. completely unprofessional and uncalled for.
Arrived at 950 and placed order at 951pm. Lights turned off right at 10 but the screen said order was still in the kitchen. At about 5 min after the screen prompts went off. At 10:10 pm I stopped a car hop and asked her about it. She said what did you have and I will try to find it. She comes back at 10:23 pm saying the cooks had just up and left and the rest of them were not aware so they had to cook it themselves. She gave me my ticket that had 9:51pm for the order. No discount....read full review
Ratings
Menu
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 8AM - 10PM |
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Sonic Drive-In, a popular fast-food restaurant, has received mixed reviews from customers. While some have had positive experiences with fresh, delicious food and friendly service, others have faced issues such as incorrect orders, long wait times, and subpar food quality.
One customer had two separate orders, with the first costing around $23 and the second around $30. However, they were disappointed to find that half of the second order was missing upon reaching their destination. The restaurant's response of offering a replacement hamburger was deemed unsatisfactory.
Another customer, who had faced problems with this particular Sonic location in the past, decided to give it another chance. They were pleasantly surprised to find that the food was now "AMAZING AND FRESH," and the service was prompt and attentive, with the car hop ensuring the order was correct.
Conversely, a third customer had a less than satisfactory experience. After placing their order at 9:51 PM, they waited over 30 minutes for their food, which was ultimately burned and cold. The restaurant's lack of apology or compensation for the delayed and poor-quality food further exacerbated the customer's disappointment.
Overall, Sonic Drive-In's performance appears to be inconsistent, with both positive and negative experiences reported by customers. While some have enjoyed fresh and delicious meals with friendly service, others have faced issues that have left them dissatisfied with the overall dining experience.