Arby's
2531 South M, Rte 291, Independence
(816) 373-5236
Recent Reviews
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Spent $44 on 4 sandwiches and 4 medium fries. To be expected. The problem occurs when shrinkflation is a real thing. Why are we paying more money for less food? I understand the economy sucks, but customers don't want less food. What happened to the old portions? Ordered a "double" roast beef for my husband and was saddened when we pulled it from the bag looking like a sad regular roast beef, and in reality, there wasn't enough roast beef on it for a regular sandwich. The service was great, employees were friendly and professional, food tasted good. I'm just very frustrated with the portions for the price.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Roast Beef
As an F&B manager, I don’t understand why the employees dont make sure DoorDash orders are fresh. My order did not take long to get picked up I live 3 minutes away and my fries taste very old. Rueben cold. It makes know since to make at least put fresh fries in as dasher is picking up the food.
Food: 1
Closing before posted hours.. posted hours say 11pm, pulled up well before then and the automated drive through voice said closed come back during normal business hours, employee was outside smoking so I decided to let him finish his smoke break no biggie I figured he was the only one working. Went back inside waited a couple more minutes no response.. drove back around, got the same automated voice that they were closed, drove up to the window not a soul in sight.. unfortunate cause eat here all the time and they stay open later than most places around and thats why I go there.
Service: 1
Love the half pound roast beef! This is my go to fast food place! The half pound roast beef is So juicy and HUGE! I actually love everything on the menu! The employees are always polite and quick to get your order out. Just an overall good place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Beef and Cheddar, Smokehouse Brisket, Double Roast Beef, Greek Gyro, Arby's New French Fries, Mozzarella Sticks, Roast Beef, Reuben, Chicken Sandwich, Corned Beef Reuben
I crave it once a year and it's always delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Roast Beef Sandwich, Curly Fries
Something different besides a burger
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Apple Turnover, Smokehouse Brisket, Roast Beef Sandwich, Curly Fries
Chicken snadwich was cold, overcooked and a small patty that I could've gotten from walmart. Curly fries was cold and stale nit fresh.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chicken Sandwich
The food was delicious as usual but what I saw today at my visit was a bit disheartening. Usually when I go in I am greeted with a smile and today I was greeted by probably a shift manager I presume with her back turned to me just repeating hi welcome in, alongside her yelling at the employees. She treated them like they were dumb and didn’t know what they were doing, she then went over and yelled at the person on the fryer and said she shouldnt even being doing their job for them and they need to get to it and threw the bag of fries at the employee. I do not know how they can tolerate that type of verbal abuse and still continue to work there. Obviously the restaurant manager wasn’t there cause usually when I come in everything seems so chill and I actually see employees laughing and being treated nicely by the guy manager. I hope something can be done cause it just angers me seeing people mistreated in the workplace
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Greek Gyro
My order is never wrong and the food is always fresh and hot. Hard-working, kind staff. I love coming here!
Atmosphere: 5
Food: 5
Service: 5
If you’re going through the drive through, make sure to look and make sure they put everything in the bag. I’ve never had a single restaurant forget more things than this location. Be prepared to have to go inside and get your missing food.
Food: 4
Service: 2
Recommended dishes: Roast Beef Sandwich, Roast Beef, French Dip
Restaurantji Recommends
Double Rueben is delicious!
Atmosphere: 4
Food: 5
Service: 5
Food was decent. Service makes you feel you are bothering somebody, and they can't wait for you to go away
Atmosphere: 3
Food: 4
Service: 2
I love this Arby's
Atmosphere: 5
Food: 5
Service: 5
The drive thru guy at 3:30pm 8/17/2024.
THE worst customer service I've ever experienced in my life!
I'm not going to lie.. I was really hungry that night and everything I got was absolutely up to par and tasted phenomenal!! So great job evening crew!! ??
Atmosphere: 5
Food: 5
Service: 5
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