Chipotle Mexican Grill

18880 E Valley View Pkwy, Independence
(816) 795-0590

Recent Reviews

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Tyler Paul

Portions, get smaller and smaller, they always shake the spoon and only give you half, and then they want to argue, I don't care if they throw it in the trash they did that to me. I just walked out this has happened. The last few times I've been to this location. You're literally wasting your money. I will drive.
To Lee summit before I pay for half servings at this place. And the people are very rude.
You're better off going hawaiian bros, if you're in this area

Atmosphere: 2

Food: 1

Service: 1

Michael Chu

Messy, sloppy, small portions

Atmosphere: 2

Food: 2

Service: 2

Ox O

Been here multiple times and always fresh food and good size portions. They can pay more attention to cleaning the tables/dining area

Kristen Foht

Less meat than usual and not very warm. But still yummy Chipotle. Very nice workers.

Atmosphere: 5

Food: 3

Service: 5

Todd Hendrix

It's always the same, dependable.

Tristan West

This chipotle is a joke

Atmosphere: 1

Service: 1

Dierk Rice, Sr

Chipotle is really good. Used to be affordable. Not any more. They're really stingy with portions too. Last time I ate there, I asked for a little extra meat and guacamole in my burrito bowl. The price was $24.00 with no drink. Makes me think that the employees are thieves. That's completely unaffordable and unacceptable. I should have just walked out. No wonder their parking lot is mostly empty anymore. I hear that other locations are much better. This Chipotle has really gotten bad.

Atmosphere: 1

Food: 5

Service: 1

Kam Thach

Got there at 10:25pm doors were locked. Employee were still inside and not open to public. Online says open till 11pm. Wasted my time driving there dude to employee closing early

Dylan

Didn’t put cheese on either of my bowls and proceeded to put a sauce on the bottom of the bag and it busted open and made the bag rip and sauce go everywhere.

Atmosphere: 1

Food: 3

Service: 1

joda Ge

Bad quality and constantly forget my salsas. Bad location

J H

I have never seen a Chipotle restaurant that look like it was in a war zone. This location needs a serious refresh, the inside structure should not be showing rust all over the place. The lighting is dim and the counter looks like a mess. I would hate to see the condition of the kitchen. But with all that said, my burrito was made pretty good.

Atmosphere: 1

Food: 4

Service: 4

testemail doodle

I know chipotle has to be strict in its portion sizes. This has never been new. However I believe that the training provided to these employees do not entail what 4 ounces are.

Three times today I had to tell the staff on the line to give me double because what they gave it only didn’t meet 4 ounces, but couldn’t even mask the rest of the meal. It’s not much of a bother to pay for the extra food at times, but it’s only to offset how horrible the portions are. Then here’s the kicker, they’ll overload your portion once you ask for double.

So we are scared to give the regular amount, but heavy handed once a customer says they’ll pay double.

Not just the meat, but on the guac also.

This isn’t the lines fault, they’re listening to one person shout expectations down the line. But it would be great to see you all on the same page. Just give me the full amount of food. I’ll pay for it. It’s why I came inside!

Atmosphere: 2

Food: 3

Service: 1

Yo Ha

Spent 20$ for double carne asada bowl.. received barely enough steak for a single portion let alone as a double portion. The carna asada was tough with no flavor and bowl was not prepared as I ordered.won't return to this location again

Brandon

When a person orders from Chipotle and they use a delivery service this food is not cheap so I wonder why when you order online they literally give close to nothing on what you're order was i am a grown man and my burrito bowl wouldn't even feed a toddler I mean is the money for the ingredients and supplies coming out of the employees pockets but guess what I got a whole Lotta of rice

Food: 1

Service: 1

Tommy Speakman

It's Chipotle, nothing special. The food and service was good. We enjoyed our lunch.

Atmosphere: 4

Food: 4

Service: 4

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