Chipotle Mexican Grill

If you can go to ANY other Chipotle in the country, go there! Coming here, you are guaranteed to experience SOME TYPE of problem EVERY SINGLE TIME!!!!!!! NEVER FAILS

Atmosphere: 1

Food: 1

Service: 1

Just left there. I sat at the counter for several minutes without anybody saying anything to me. Not a "hi be right with you" NOTHING as several boys working were talking about a girl that gave them her number🙄 ridiculous and annoying... And I only go in, because if you do an online order, you won't get what you want and it'll be super small compared to going in person. This location is slacking majorly.

Atmosphere: 1

Food: 4

Service: 1

My brother and i went to pick up our chipotle order we look in the bag his burrito isn’t in there then we go back we get it. once we got home i opened my bowl up and it was completely wrong i was missing two things on my bowl and i had beans. I paid $22 online for my order to be what i didn’t want. i’ve never liked this chipotle specifically but sometimes i go to give it the benefit of the doubt. they also gave me someone else’s chips and queso…

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Bowl

The people who work there are not responsible for seeing the ticket, as they send by Uber a plate with only rice and beans, it cannot be fair that that plate costs $20 dollars, they did not add the steak or the chicken.

Food: 1

Service: 1

Every table dirty, staff is quick but unpleasant. They don’t smile or say thank you , welcome.. nothing.. I was a GM 3 years and know how it works.

Atmosphere: 1

Food: 4

Service: 1

Compared to sterling/40hwy location.. this place is miles above. The 40hwy location is horrrriblleee. I thought about putting 4 stars due to Chipotle phone system but this location deserves the 5.

Atmosphere: 5

Food: 5

Service: 5

Did an online order and got a bowl with white rice, steak, sour cream, and cheese. I paid for extra rice and what I ended up receiving was a bowl that wasn't even half full. This isn't the first bad experience I've had either.

Not as nice as Lees Summit location. Rice is dry and food is not as good as pre-covid. Pricey for sub-standard food.
$3 for a small container of cheese for lime chips. Overpriced.

Atmosphere: 1

Food: 1

Service: 2

Carryout is always quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

I ordered the steak bowl. It was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Queso, Steak, Pinto or Black Beans, Chicken Bowl, Tacos

Walked in to eat inside and they closed the lobby 2 hours early told me carryout only

Not sure what this is that I chewed into but I’m very glad I didn’t break a tooth. This is not plastic either. It’s very hard and sharp, like a rock.

Atmosphere: 1

Food: 1

Service: 1

Could not sell a beer to me because the person with a license was not on duty. I asked for the manager. She said she is the manager. I said how long have you been here? She said 8 years. That is unacceptable in my opinion to be the manager of an establishment that sells beer and not get your liquor handlers license in a reasonable amount of time. Just stop offering beer if you are not going to make any commitment to it.

Atmosphere: 3

Food: 4

Service: 1

TERRIBLE customer service. The young lady that checked me out was extremely rude when I asked if she charged me for a large chips & guac. Her response was, “No. They don’t automatically come together.” Then, proceeds to charge me separately for both items! I know for a fact that the information I was told is false. I didn’t notice the overcharged until I got home and checked my receipt. I tried calling the number on my receipt and it sends you to a robot. Who knew trying to get ahold of a manager of a location was so difficult?! I have no been on hold with “customer support” for 10 minutes… I just want the issue fixed and their rude customer service brought to their attention.

Atmosphere: 1

Food: 2

Service: 1

WORST CUSTOMER

Atmosphere: 1

Food: 1

Service: 1