Fun House Pizza & Pub

The pizza was horrible. Didn’t like the flavor of the pizza at all. The place is so outdated and trashy. I can’t believe it’s still in business. The staff weren’t very friendly or welcoming.

Atmosphere: 1

Food: 1

Service: 1

Just went there for a carryout I said I want hamburger pepperoni and half of it have jalapeños on it. I get home after 30 minute drive to come and find out that I got tomato onion jalapeño Canadian bacon on one side and the other side only pepperoni hamburger they don’t pay attention when they read it back to you then they make something else while we’re waiting. I want to play some games with my kid and three other things eat your quarters this place is trash the people running in the trash and Customer Service is trash.

Atmosphere: 1

Food: 1

Service: 1

We would have dined in if we ever got our pizza. Our family gets together to celebrate all the January birthdays. There were between 15-20 of us and arrived right around 1:00. Every separate family placed their orders. We all visited and one at a time each family received their order. My husband went to check on our large 1/2 combo, 1/2 Hawaiin. The girl told him it would be another 10 minutes. The rest of the family was into the cupcakes and ice cream and we still hadn’t received our pizza. I went up to check on the pizza and it still wasn’t ready. I asked what could they do for us. The answer was either wait some more or get a refund. I said we came here hungry and would wait but could they issue a gift certificate. The girl said “we don’t do that” it’s either wait or get a refund. Pretty lousy customer service for them overlooking an order. A.) they’ve raised prices. B.) family that did receive their order complained about skimpy toppings C.) it was OUR tough luck because the kitchen didn’t make our pizza in order received. D.) I won’t even use the restroom here. It’s nasty.
We received a refund right as our pizza came out of the oven 1 hour and 10 minutes after it was ordered and our party was breaking up.
In no universe is that customer service it is just take it or leave it. Thanks but no thanks Fun House. We’re done.

Atmosphere: 1

Food: 1

Service: 1

I picked up pizza for my son and his kids on my way home from work so he didn't have to take them out in the cold. He loves this Pizza and so do his kids.I'm not a big fan, but the Pizza wasn't for me.It was for him and his kids.

Atmosphere: 5

Food: 5

Service: 5

Been going here since I was a little girl with my parents so its been over 50 years. Always loved the pizza and the memories the Fun House holds for me but me and my husband went a few weeks ago and the place was not busy at all and the girl that took our order was as sweet as could be. It had taken awhile for our pizza and we did order mushrooms which I noticed were way done before our pizza. Mushrooms were tiny and only a handful and pricy! We noticed a few of the workers were having a discussion but couldn't hear anything of what they were saying but thought it was about our pizza since they were standing over it. When we finally got our pizza and got it home (should have looked before we left) it was over cooked and bland tasting. I don't think they put italian sausage on ours and guessing it was hamburger instead. It was a real big disappointment knowing what the Fun House used to be like and sadly we probably won't be back. I would have gave it a 1 but gave it a 2 because it still looks pretty much like it used to and the girl that took our order was very nice but the pizza certainly does not taste the same.

Atmosphere: 2

Service: 2

Not like i remember

Atmosphere: 1

Food: 2

Service: 1

Funhouse sounded like a great place to take a child for bday..NOT..she asked why there was so many old people there and nothing to do..I told her figure poeple there have been going since it open..great pizza..very ran down place

Atmosphere: 2

Food: 4

Service: 4

I hate writing this because the pizza is always great, but the service tonight was not. I went in to pick up my order with a printed coupon, forgot to mention it before swiping my card, and immediately told the cashier. She said the transaction could not be reversed. I questioned that, she asked several coworkers and the owner who were all standing there, and they all backed it up. The owner claimed it was a third party system and completely out of his hands, which simply is not true.

I take pride in being honest with my own customers, so watching someone lie just to save 15 percent on two pizzas was disappointing. If he had simply said they would not void the transaction, I would have accepted that. The lie is what stings. An honest explanation and apology will remove this review, and regardless I will still be back.

Atmosphere: 5

Food: 5

Service: 1

Me and my boyfriend started coming to this location on a fairly regular basis for great pizza and pin ball. We hadn't been in in a while and decided to come on NYE we did expect them to be busy but we dont mind because we normally have a few drinks and play pin ball. We'll tonight, the older lady with Grey hair amd glasses behind the counter, (we've never seen before) and the whole almost 2 hours we were in there, she did nothing but be rude to customers AND staff, (had one of the girls almost in tears the whole time) she didnt personally get nasty with me or my boyfriend, but it took everything in me to not go up to that counter and say something. I mean she was so so rude to EVERYONE. We'll continue to come back, but will hopefully not have to listen to someone treat staff and customers like trash the whole time : )

Atmosphere: 4

Food: 5

Service: 3

Great pizza 🍕. Would highly recommend, Reasonable prices

Atmosphere: 4

Food: 5

Service: 5

The pizza was good

Atmosphere: 2

Food: 4

Service: 4

Ate inside tonight. Place was clean and employees were super friendly. It was the best pizza we’ve had in a long while!!

I've been coming here since I was a little kid and I'll never stop. They have some of the best pizza in Kansas City. Was really sad when the one on 350hywy closed down

Atmosphere: 5

Food: 5

Service: 5

Only open for carry out.

Pizza is always good and staff is always friendly.

Atmosphere: 5

Food: 5

Service: 5