IHOP

20100 E Valley View Pkwy, Independence
(816) 795-8787

Recent Reviews

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Lupe Felix

The server was rude at times. Two of the seated customers left because of the service, and there was screaming at the cooks. We could hear it all, and it was very unprofessional. We won’t be coming back.

Atmosphere: 1

Food: 2

Service: 1

Isabel Jose Gonzalez

Mike was great made us feel welcomed and comfortable but towards the end and older lady that works there complained about the table being dirty when Mike had just finish wiping tables down and we even checked out the table after the comments and didn’t see any problems with table. Mike you are awesome keep it original like that thank you

Atmosphere: 5

Food: 5

Service: 5

Carla Lee

My friend and I have the free pancakes and they were great service was just a little slow

Atmosphere: 5

Food: 5

Service: 4

Jasco Jasco

Erick is Great. Thanks

Atmosphere: 5

Food: 5

Service: 5

Laurena Calderón

So disappointed today. Been sitting outside for 17 minutes for my curbside order, was placed on hold now my food is likely going to be cold. I come here all the time and spend a lot of money and always tip well. I’m really disappointed that the one time that I need to rely on them for curbside (just had surgery) that they can’t do their job on time. Now I have to send my disabled son inside to get the food.

Atmosphere: 1

Food: 1

Service: 1

Insan8y

Waitress seemed more interested in talking to coworkers instead of dealing with tables. Had to ask multiple times for items I had already asked for.

Atmosphere: 3

Food: 3

Service: 2

Michelle Homfeld

Food was great! We were served by a great waiter named Roy. He was the only server in the building on a Friday night after the Mavericks game. He was working hard to accommodate all that were there and maintained a friendly and positive attitude. I think it's unfortunate that management could not or would not get him any help.

Atmosphere: 5

Food: 5

Service: 5

alayna.

There was a sweet lady who was literally running around taking everybody’s orders! And I mean everybody! She needs a raise! It was today February 21 around 11-12 she gets down and she don’t play! She needs a raise! There was also another woman who was barely doing anything. Calling her to take people’s orders when she could’ve took them! Give that sweet lady a raise over there doing every thing!🤍😭

Atmosphere: 5

Food: 5

Service: 5

Brandon Spielvogel

Ordered food for pickup in store. Had to wait 10 minutes by myself while the workers did everything except ask me a simple question if I was waiting for an order. Terrible service

Atmosphere: 1

Service: 1

Ken barney

Find a piece of tooth in my food and then they sit there and try to convince me it was a piece of bone I know the difference ordered buttermilk pancakes with chocolate chips receive chocolate pancakes

Atmosphere: 3

Food: 1

Service: 2

Dylan Sutton

We were served by amazing lady named Ginna, who made sure we had everything we could need, and also kept up the smiles and conversation while ensuring we were taken care of. The food was amazing and drinks were filled up.

Ginna has been working there over 35 years, so please go give her a visit, have a good meal and leave having a good time :) help her retire guys!!!

Atmosphere: 5

Food: 5

Service: 5

Kyle Stegner

Hard to get excited as an adult for $15 pancakes but the kids enjoy going there. Me and the wife can share a meal to reduce the cost and customize what the kids need which helps them eat better and make us feel like it was worth the expense. Server was hard working and friendly.

Atmosphere: 3

Food: 3

Service: 4

Tiff

The food is good. However, on the way into the restaurant I almost cracked open my skull on the ice. The landlord and/or business owner is responsible for the condition of their parking lot. Someone is gonna make easy money on that lawsuit if they get hurt.

Atmosphere: 3

Food: 4

Service: 5

rachelle harpool

i don't know his name but we had a waiter that u think was also the manager an it was just him in the whole restaurant serving my large family while other customers where pouring in and we where so greatful for his kindness and taking such good care of us an how difficult our kids where being an he even made jokes and talked with us a bit an was just a good man all around so thank u for a wonderful experience

Atmosphere: 5

Food: 5

Service: 5

William Beachman

Was missing a few items doordash wouldn't fix it drove to store and they fixed it and food is great and had awesome service

Atmosphere: 5

Food: 5

Service: 5

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