McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
11115 East 23rd St S, Independence
(816) 254-6667
About McDonald's
Customers' Favorites
McDonald's Reviews
Good services
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went there got 3 chocolate shakes 1 of them had a green slime at the bottom after trying to call multiple times with no answer I drove to the speaker an explained the matter and asked them to bring me a new shake while I waited in reserve 1 after a 20 minute wait I then drove back through handed a girl the shake told her I had been waiting for a replacement since it had green stuff at the bottom I also gave my receipt. Another older blonde women walked up believe it or not asked...read full review
On numerous occasions this past month I have had the worst service of my life. Tonight was the last straw. The guy at the window was rude, unprofessional, and couldnt even get the order straight. I ended up having to repeat it 5 times, and then waited on my total for 6 minutes while he had a conversation on the speaker to a coworker about cleaning up spills and then continuing to argue about it. Skip to the first window. Computers are down, so they have to do everything manually....read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's in Independence, MO, is known for its friendly staff and quick drive-thru service. The food is generally hot and fresh, making it a popular choice for locals. All employees are kind and more reliable than the automated ordering system, which can be prone to errors. Customers appreciate the consistent quality and the extra time taken to ensure their orders are accurate and fresh, often making it their favorite McDonald's in the area. The staff are mostly friendly, though some customers mention concerns about homeless people hanging out nearby, which can affect the experience when sitting down with kids for lunch or dinner. One common issue is that drinks are often given without straws at the drive-thru or delivery, leading to open drinks that can spill easily. Despite these minor inconveniences, many customers prefer this location because they have never had an order wrong, even with speech difficulties, thanks to the patient and nice staff. However, visiting on Friday and Saturday nights may result in longer wait times in the drive-thru.