Palacio Maya Mexican Restaurant

4810 S Arrowhead Dr, Independence
(816) 886-5632

Recent Reviews

Rise' W.

Beautiful restaurant. Fast service. Excellent food. Salsa was very good. The staff was excellent! Will definitely be back!!

Vick C

Very nice restaurant. Unlike other Mexican restaurants. Great atmosphere. Excellent wait staff. The food was delicious. The caldo de camaron could be better, but overall a great spot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Dip, Chips & Salsa

THE BREAK POOL HALL AND LOUNGE

Salsa is average but not badChilie releno had a thick breading that killed the flavor of the pepperThe premium pitcher or margarita was like juice couldn’t taste the tequila at allPork was dry and unseasonedOverall just kinda blah

Atmosphere: 2

Food: 2

Service: 4

Deric Armstrong

I was super excited to try this place. But life is full of little let downs. The building and decor are awesome and fun! The food... oh the food. To say it was bland and uninspired is a vast understatement. Stay away from the combo and lunch specials. They are just different wrappers filled with the same tasteless meat and NOTHING else. The cheese dip tastes like milk. The cheese content is so low the top only congealed once! And like the burrito... there was not other spice or added ingredients. The service was fine.. fast and impersonal never once tried to refill my empty iced tea or bring fresh chips. But man that food was bad. Save 5 bucks and go down the street to California Taco kitchen and get more flavor from a drive through. If this place isn't a front for the cartel it's not going to last... sad.

Atmosphere: 5

Food: 1

Service: 4

O Foode

We made a decision to dine at the newly opened Palacio Maya Mexican Restaurant in Independence, Missouri last night.Regrettably, we were not fully satisfied with the food items we ordered. The Chorizo ​​Dip was served lukewarm rather than hot, necessitating a request to have it reheated. Additionally, the consistency of the dip was excessively runny. It is advisable to request extra napkins, as we were initially provided with only one napkin each. The Chips and Salsa were satisfactory, with the chips being of good quality but the Salsa lacking in flavor.The Shrimp Chimichanga and Enchiladas Acapulco were the items we ordered. The shrimp in the Chimichanga was of a satisfactory size. However, the Enchiladas Acapulco were excessively dry. The sauce lacked flavor and did not enhance the dish. In my opinion, a white sauce would have been a more suitable choice.Typically, we are not inclined to complain, but we believe in providing feedback to improve the dining experience. We brought the undercooked Chimichanga to the server's attention, and the manager was sent to our table. Unfortunately, the manager insisted that the Chimichanga had been deeply-fried, despite our assertion to the contrary. No apology was offered.Although the drinks were satisfactory, the overall experience was disappointing due to the lack of flavor in the food. Regrettably, we will not be returning to this establishment.Last night we made the decision to have dinner at the newly opened Palacio Maya Mexican restaurant in Independence, Missouri.Unfortunately, we were not completely satisfied with the foods we ordered. The Chorizo ​​Dip was served warm instead of hot, requiring a request for it to be reheated. Additionally, the consistency of the dip was excessively forceful. It is advisable to request additional napkins as we were initially provided with only one napkin each. The Chips and Salsa were satisfactory, with the chips being of good quality but the Salsa lacking flavour.The Shrimp Chimichanga and Enchiladas Acapulco were the items we ordered. The shrimp in the Chimichanga was a satisfactory size. However, the Enchiladas Acapulco were excessively dry. The sauce lacked flavor and did not enhance the dish. In my opinion, a white sauce would have been a more suitable option.We are generally not inclined to complain, but we believe in providing feedback to improve the dining experience. We brought the undercooked Chimichanga to the server's attention, and the manager was sent to our table. Unfortunately, the manager insisted that the Chimichanga had been fried, despite our claim to the contrary. No apology was offered.Although the drinks were satisfactory, the overall experience was disappointing due to the lack of flavor in the food. Unfortunately, we will not return to this establishment.

Atmosphere: 3

Food: 1

Service: 3

Kacei R.

I went on a slow night and it took awhile to get served. When I finally did I was ready to order. I ordered fried tacos. The course came out and it was very unimpressive. The tacos were small. Not really a good value. I also asked for cheese dip first thing and never got it. All and all not a very good place to eat.

Brenda Scott

Good food and service

Paula Lowry

Taco salad was way too soupy and very little salad. But my wife loved her soup meal. I'd be willing to try it again.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Dip

Rita Williams

We will be back. Food, Service were excellent..we went Sunday at 2 pm. We will be back. Clean area all over...Parking: Lots of spots

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa

Carol Povolish

Food and wail staff are awesome! The decor is beautifully designed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Tacos, Quesadillas, Chips & Salsa

Mike Dobson

Great place to eat. I recommend it. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Dip, Chips & Salsa

Nathan H

Ilse and the staff are awesome. The food is always delicious. I always get the chicken tacos. Better than Margaritas any day!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Taco

David DeNoyer, RN

Great place! The food was excellent, service was good, the people were nice, a little costly, but worth it.

Atmosphere: 5

Food: 5

Service: 5

Jesse

Best Mexican restaurant in Independence!! I recommend the Quesabirrias!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadillas

Gwen Mondulick

Meat in the taco and enchilada was fresh! Service was quick and efficient as well as friendly. Food was on the milder side but they brought some spicy salsa on request. Prices were very reasonable. I'll go there again.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chips & Salsa, Taco

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