Don't charge me extra for green peppers then ya dont even add them. Geeze thanks. Guess ill go back to pizza hut!
Atmosphere: 1
Food: 1
Service: 1
Riane Thomas
Always too much sauce. I even requested light sauce on my BBQ chicken pizza, but they put so much that the cheese and toppings fall off. Sigh.
Atmosphere: 3
Food: 2
Service: 3
Jake DeMoss
I watched an elderly lady and a mother with a newborn baby have to park away from the store. There’s no side with a handicap spot due to redoing it, which understandable. But the delivery drivers park right in front of the store instead of letting customers use the front parking spots. Make zero sense to me and very unprofessional
betsey Filippi
These pizzas were so delicious. I loved the chicken barbecue and the peppeeoni pizza. The crust is so good. I loved the garlic butter. So yummy.
Atmosphere: 5
Food: 5
Service: 5
YAIMA CARBALLO
I love u guys
Atmosphere: 5
Food: 5
Service: 5
Scott Shore
I got a bad pizza 2 weeks in a row. Everybody has a bad day so I let the first one go. Had a couple limp, greasy pieces and feed the rest to my critters. 2 week they messed up my order. Plus it was still limp and greasy. I've been going there 6 or 8 months. Pizza was great until they got a new manager. Week 2 the call center got my crust wrong. I have never ever ordered thin crust, but the pizza was still limp and greasy. I called management twice and never received the phone call they promised to discuss a refund or pizza replacement from a different store. I like Pizza Hut now. They will atleast replace bad pizza if it ever were to happen. You cannot grow a business without discussing complaints. The first manager was awesome by the way. He disappeared.
Atmosphere: 2
Food: 1
Service: 1
Boo Boo
The boneless wings are basically soggy chicken nuggets with barely any sauce. They were absolutely terrible tonight!! So disappointed!!
Adrea Emert
I just ordered a pizza and it had next to no sauce just 1/2 inch of cheese on the top it's barely edible
Atmosphere: 1
Food: 1
Service: 1
guardfanforlife09
My order was placed outside my door and was out there for over 10 minutes. Called the store and all and we would offer was at 50% off until I said I had spent $35 on my order. She said I can give you one free, medium pizza. And as I started to ask if you wanted my name, she hung up the phone. I called back and told her that she hung up on me that I needed to make sure my name was in there and she said that I hung up on her and she argued with me. I could not argue with her Because I was trying to give her my name. I even asked for the store manager‘s name and she hung up the phone. Worst service ever. I will be following up with getting a hold of the store manger and corporate office.
Tina Chamberlain
Ordered online to be delivered never got our pizza, when I called they got really rude over the phone and wouldn't help me get my order or my money back.
16920 E US Hwy 24, Independence, MO the manager there has no clue what's going on or how to communicate with paying customers. The one time I order it takes over an hour, I call to see what's going on and the manager was rude, wouldn't give me his name. He said he would call me back and never did. He needs to be fired 🔥 I will never order from Papa John's any more....I'm pissed off. 5-17-25 still waiting for my order...
Atmosphere: 1
Food: 2
Service: 1
Jim Hink
It's not what it used to be. Still decent, better than most.
Atmosphere: 3
Food: 4
Service: 4
Amy Dahlke, Realtor - Reece Nichols Eastland
Pizza was good. Done by the time I drove there.
Atmosphere: 5
Food: 5
Service: 5
Iffy
This is a door dasher point of view. Arrived, was told a few more minutes. After a few minutes I was told they messed up a pizza and had to remake it. It will take 5 more minutes. The whole time I was there the employees was watching TV. Must be nice to be paid to watch TV.
Atmosphere: 1
Service: 1
Nicole Geisinger
All 3 Pizzas I ordered on 5/3/25 ,were dry. The BBQ Chicken Pizza I ordered,was the most dry. Huge disappointment.
Don't charge me extra for green peppers then ya dont even add them. Geeze thanks. Guess ill go back to pizza hut!
Atmosphere: 1
Food: 1
Service: 1
Always too much sauce. I even requested light sauce on my BBQ chicken pizza, but they put so much that the cheese and toppings fall off. Sigh.
Atmosphere: 3
Food: 2
Service: 3
I watched an elderly lady and a mother with a newborn baby have to park away from the store. There’s no side with a handicap spot due to redoing it, which understandable. But the delivery drivers park right in front of the store instead of letting customers use the front parking spots. Make zero sense to me and very unprofessional
These pizzas were so delicious. I loved the chicken barbecue and the peppeeoni pizza. The crust is so good. I loved the garlic butter. So yummy.
Atmosphere: 5
Food: 5
Service: 5
I love u guys
Atmosphere: 5
Food: 5
Service: 5
I got a bad pizza 2 weeks in a row. Everybody has a bad day so I let the first one go. Had a couple limp, greasy pieces and feed the rest to my critters. 2 week they messed up my order. Plus it was still limp and greasy. I've been going there 6 or 8 months. Pizza was great until they got a new manager. Week 2 the call center got my crust wrong. I have never ever ordered thin crust, but the pizza was still limp and greasy. I called management twice and never received the phone call they promised to discuss a refund or pizza replacement from a different store. I like Pizza Hut now. They will atleast replace bad pizza if it ever were to happen. You cannot grow a business without discussing complaints. The first manager was awesome by the way. He disappeared.
Atmosphere: 2
Food: 1
Service: 1
The boneless wings are basically soggy chicken nuggets with barely any sauce. They were absolutely terrible tonight!! So
disappointed!!
I just ordered a pizza and it had next to no sauce just 1/2 inch of cheese on the top it's barely edible
Atmosphere: 1
Food: 1
Service: 1
My order was placed outside my door and was out there for over 10 minutes. Called the store and all and we would offer was at 50% off until I said I had spent $35 on my order. She said I can give you one free, medium pizza. And as I started to ask if you wanted my name, she hung up the phone. I called back and told her that she hung up on me that I needed to make sure my name was in there and she said that I hung up on her and she argued with me. I could not argue with her Because I was trying to give her my name. I even asked for the store manager‘s name and she hung up the phone. Worst service ever. I will be following up with getting a hold of the store manger and corporate office.
Ordered online to be delivered never got our pizza, when I called they got really rude over the phone and wouldn't help me get my order or my money back.
Restaurantji Recommends
16920 E US Hwy 24, Independence, MO the manager there has no clue what's going on or how to communicate with paying customers. The one time I order it takes over an hour, I call to see what's going on and the manager was rude, wouldn't give me his name. He said he would call me back and never did. He needs to be fired 🔥 I will never order from Papa John's any more....I'm pissed off. 5-17-25 still waiting for my order...
Atmosphere: 1
Food: 2
Service: 1
It's not what it used to be. Still decent, better than most.
Atmosphere: 3
Food: 4
Service: 4
Pizza was good. Done by the time I drove there.
Atmosphere: 5
Food: 5
Service: 5
This is a door dasher point of view. Arrived, was told a few more minutes. After a few minutes I was told they messed up a pizza and had to remake it. It will take 5 more minutes. The whole time I was there the employees was watching TV. Must be nice to be paid to watch TV.
Atmosphere: 1
Service: 1
All 3 Pizzas I ordered on 5/3/25 ,were dry.
The BBQ Chicken Pizza I ordered,was the most dry.
Huge disappointment.
Atmosphere: 3
Food: 2
Service: 4
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