Emilie was extremely rude. Never had such poor service from an employee.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Tots
Ryder Clay
Great food always, but they forgot to give me napkins and a spoon for my sundae and the waitress didn’t really have the best attitude when i told her about it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Maxwell Potter
Don't order the breakfast burrito. No cheese, full vegetables/stems. Something's wrong here man.
Atmosphere: 2
Food: 1
Service: 2
Jeffrey Speight
No more Banana Splits... No more peanuts or crushed peanuts in hot Fudge Sundaes No point in ever going back...
Came at 8:40 at night and the last said they were out of mozzarella sticks for the night? Like what does that mean?
Atmosphere: 3
Food: 2
Service: 3
Joe Stansbury
Got my order correct quickly and extremely friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Brian Caley
Great drinks and food.
Atmosphere: 5
Food: 5
Service: 5
Lamonya Lax
People are nice, but they don’t listen and will make your order wrong EVERY time so please check your food before you get all the way home to be disappointed. Also food is either cold and old or recooked in old grease and hard af.
Atmosphere: 1
Food: 1
Service: 3
Ryan Rogers
Had the new Trick or Treat Blast and it was wonderful. Definitely recommend.
Absolute trash!!!! Heaven forbid you correct the girl Emily in the drive thru gets angry and yells at you for correcting your order! I’m sorry you’re being paid a job you don’t like maybe look for a new career???? Then when you call to complain Emily answers and refuses to let you speak with the manager!!! Then calls me back 3 times cussing at me!!! What kind of business are you all running????
Atmosphere: 1
Food: 1
Service: 1
Kayla Hicks
Very slow service, always waiting awhile even when it’s not busy.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Mozzarella Sticks, Tots
Jacob K.
I tried to order a diet cherry limeade with regular cherry. The "general manager" rudely told me that she had to make it a diet sprite and "add cherry and lime." I said no, I want a diet cherry limeade, at normal price, just regular cherry instead of diet cherry. She told me I was wrong and for her "inventory" to be kept right (because they're apparently counting their squirts now) I had to be charged extra even though I'm subbing diet for regular cherry. I worked at Sonic before and if we treated customers this way, we would have been fired! And that was a "general manager" supposedly? Yikes. Customer service is so bad at Sonics in KC since 2020. Sad! The food is worse, too!
Atmosphere: 3
Food: 4
Service: 2
Jennifer Curtis
It took 20 minutes to get 2 drinks and an order of tater tots on a mobile order. When I pushed the button to ask about my order. I was told oh sorry we forgot.
Each time I go here it's a little busy and I get that it takes a little bit to cook up orders. But seems a little slow. A couple times I went to the park and order screens ordered my drinks (4 sodas for the family). Paid. 3 other people showed up ordered their stuff. Screen said "your order is on the way." Then all 3 other people got their meals food and drinks. Before I got my sodas. I waited almost 30 min to get my sodas. Hit the button 2 times during my wait was told their is only one car hop. Watched at least 2 car hops delivering food to nearby cars. Drive through is usually much better than this.
Emilie was extremely rude. Never had such poor service from an employee.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Tots
Great food always, but they forgot to give me napkins and a spoon for my sundae and the waitress didn’t really have the best attitude when i told her about it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Don't order the breakfast burrito. No cheese, full vegetables/stems. Something's wrong here man.
Atmosphere: 2
Food: 1
Service: 2
No more Banana Splits... No more peanuts or crushed peanuts in hot Fudge Sundaes No point in ever going back...
Atmosphere: 2
Food: 2
Service: 2
andrew is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Fries, Dr Pepper, Tots, Chicken Strips, Hamburger, Breakfast Burrito
Came at 8:40 at night and the last said they were out of mozzarella sticks for the night? Like what does that mean?
Atmosphere: 3
Food: 2
Service: 3
Got my order correct quickly and extremely friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great drinks and food.
Atmosphere: 5
Food: 5
Service: 5
People are nice, but they don’t listen and will make your order wrong EVERY time so please check your food before you get all the way home to be disappointed. Also food is either cold and old or recooked in old grease and hard af.
Atmosphere: 1
Food: 1
Service: 3
Had the new Trick or Treat Blast and it was wonderful. Definitely recommend.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Absolute trash!!!! Heaven forbid you correct the girl Emily in the drive thru gets angry and yells at you for correcting your order! I’m sorry you’re being paid a job you don’t like maybe look for a new career???? Then when you call to complain Emily answers and refuses to let you speak with the manager!!! Then calls me back 3 times cussing at me!!! What kind of business are you all running????
Atmosphere: 1
Food: 1
Service: 1
Very slow service, always waiting awhile even when it’s not busy.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Mozzarella Sticks, Tots
I tried to order a diet cherry limeade with regular cherry. The "general manager" rudely told me that she had to make it a diet sprite and "add cherry and lime." I said no, I want a diet cherry limeade, at normal price, just regular cherry instead of diet cherry. She told me I was wrong and for her "inventory" to be kept right (because they're apparently counting their squirts now) I had to be charged extra even though I'm subbing diet for regular cherry. I worked at Sonic before and if we treated customers this way, we would have been fired! And that was a "general manager" supposedly? Yikes. Customer service is so bad at Sonics in KC since 2020. Sad! The food is worse, too!
Atmosphere: 3
Food: 4
Service: 2
It took 20 minutes to get 2 drinks and an order of tater tots on a mobile order. When I pushed the button to ask about my order. I was told oh sorry we forgot.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Mozzarella Sticks, Tots, Hamburger
Each time I go here it's a little busy and I get that it takes a little bit to cook up orders. But seems a little slow. A couple times I went to the park and order screens ordered my drinks (4 sodas for the family). Paid. 3 other people showed up ordered their stuff. Screen said "your order is on the way." Then all 3 other people got their meals food and drinks. Before I got my sodas. I waited almost 30 min to get my sodas. Hit the button 2 times during my wait was told their is only one car hop. Watched at least 2 car hops delivering food to nearby cars. Drive through is usually much better than this.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Blue Coconut Slush, Dr Pepper