We ate outside at the walk up and order part, and the server was a nice guy and very helpful they work hard and Hustle for there tips and bring your food out in record time so don't forget to tip your servers they rely on your tips.
Parking: You drive up and park, order, and eat
Wheelchair accessibility: Yes they have wheelchair parking and wheelchair ramps as well
This location is ran so poorly. It doesn't matter if your the only one there you will wait 40+ mins. We have given it a chance over and over again. This order was a couple ice creams and drinks and still waited to long. The thing didn't even work to pay. So we had to wait pay anyway. We hit the call button after a long wait and they didn't even answer it. So we left. Pulling around the building as we left no on was on the other side and no one in the drive thru. Lazy lazy employees and even lazier managers. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Paula Phillips
Waited a while for my food, but I saw it on the counter ready. Only got a few fries and not enough chili to cover my coney dog.
Atmosphere: 3
Food: 3
Service: 2
Mandee Walters
Drinks are good but the food was nasty.
Atmosphere: 3
Food: 1
Service: 3
Erica Dowd
This is the best Sonic location in Independence. The food is always cooked perfectly The service is great. This location should go train all the other locations and show them how it's done. Give the cook and service people a raise!
Atmosphere: 5
Food: 5
Service: 5
Angela Frye
Show up at the stall, check in Wait 20 minutes Then, hit the red button We are drive thru only The app doesn't want to work This is not worth the frustration Food is melted and cold
Atmosphere: 1
Food: 1
Service: 1
Crystal Goodwin
This is the worse sonic ever they will let you sit at a stall for over 30 min waiting for you food. I pushed the button asked how much longer for my food. They say it will be out in a little bit 10 mins later and my fries are soggy and cold and so was the rest of my food. This place is ridiculous they need to fix these issues every time I go I have this problem.
Very short staff and poor customer service. Had to wait over 30 minutes for my order
Atmosphere: 1
Service: 1
Recommended dishes: Strawberry Cheesecake
Elizabeth Parmeter
Love the drive thru that was added a few months ago. Food is always good and after some time the morning staff recognizes my order, great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
Shayla King
Use to love this location, over the last year they always mess up me and my husband’s shakes. There is never any cheesecake in my cheesecake shake.. we’ve called and have returned them to be remade and they do fix them. I’m tired of asking them to make it right every single time.
Atmosphere: 2
Food: 2
Service: 2
Kelly Tomlin
This is the slowest location I have ever seen and they just completely ignore you
Atmosphere: 1
Food: 1
Service: 1
Jamie 1415
Very rude people and no manager ever on duty. Always messing up orders then go off on us for coming back around to get it fixed. They need to get better people working there and fire the morning manager that apparently it's never there anyways. Done with this place...
We ate outside at the walk up and order part, and the server was a nice guy and very helpful they work hard and Hustle for there tips and bring your food out in record time so don't forget to tip your servers they rely on your tips.
Parking: You drive up and park, order, and eat
Wheelchair accessibility: Yes they have wheelchair parking and wheelchair ramps as well
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Tater Tots, Footlong Qtr Cheese Coney, Mozzarella Sticks, Strawberry, Strawberry Cheesecake, Tots, Cheeseburger, Bacon Cheeseburger, Corn Dog, Hot Dog, Cheese Tots
Good morning beautiful lady
Atmosphere: 5
Food: 5
Service: 5
Waited over 20 minutes for just a drink
Service: 2
Good value
Atmosphere: 4
Food: 4
Service: 4
This location is ran so poorly. It doesn't matter if your the only one there you will wait 40+ mins. We have given it a chance over and over again. This order was a couple ice creams and drinks and still waited to long. The thing didn't even work to pay. So we had to wait pay anyway. We hit the call button after a long wait and they didn't even answer it. So we left. Pulling around the building as we left no on was on the other side and no one in the drive thru. Lazy lazy employees and even lazier managers. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Waited a while for my food, but I saw it on the counter ready. Only got a few fries and not enough chili to cover my coney dog.
Atmosphere: 3
Food: 3
Service: 2
Drinks are good but the food was nasty.
Atmosphere: 3
Food: 1
Service: 3
This is the best Sonic location in Independence. The food is always cooked perfectly
The service is great. This location should go train all the other locations and show them how it's done. Give the cook and service people a raise!
Atmosphere: 5
Food: 5
Service: 5
Show up at the stall, check in
Wait 20 minutes
Then, hit the red button
We are drive thru only
The app doesn't want to work
This is not worth the frustration
Food is melted and cold
Atmosphere: 1
Food: 1
Service: 1
This is the worse sonic ever they will let you sit at a stall for over 30 min waiting for you food. I pushed the button asked how much longer for my food. They say it will be out in a little bit 10 mins later and my fries are soggy and cold and so was the rest of my food. This place is ridiculous they need to fix these issues every time I go I have this problem.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very short staff and poor customer service. Had to wait over 30 minutes for my order
Atmosphere: 1
Service: 1
Recommended dishes: Strawberry Cheesecake
Love the drive thru that was added a few months ago. Food is always good and after some time the morning staff recognizes my order, great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
Use to love this location, over the last year they always mess up me and my husband’s shakes. There is never any cheesecake in my cheesecake shake.. we’ve called and have returned them to be remade and they do fix them. I’m tired of asking them to make it right every single time.
Atmosphere: 2
Food: 2
Service: 2
This is the slowest location I have ever seen and they just completely ignore you
Atmosphere: 1
Food: 1
Service: 1
Very rude people and no manager ever on duty. Always messing up orders then go off on us for coming back around to get it fixed. They need to get better people working there and fire the morning manager that apparently it's never there anyways. Done with this place...
Atmosphere: 1
Food: 1
Service: 1
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