Subway

18921 East Valley Parkway Lot 4A, Suite A, Independence
(816) 795-8037

Recent Reviews

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Carissa Schulke

Nymra (might have misspelled her name) She did wonderful and she had a line but worked effectively and efficiently to get it taken care of🫶 I definitely wouldn’t mind her helping me again. She was very uplifting and funny.

Atmosphere: 5

Food: 5

Service: 5

Tammie Hicks

Rebecca was awesome!! I had a large order with multiple requests and she NAILED it!!! So nice and helpful!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Ultimate B M T

Kylie Jones

They take WAY too long to get your order going. Once it’s finally ready it’s wrong. I know they need more people but they are obviously in no rush. For a place that is supposed to be somewhere you can stop quick to grab a sandwich, it’s not quick at all. You’ll be waiting 15+ minutes just to get your order started. Online is even worse. Don’t recommend.

Atmosphere: 3

Food: 2

Service: 1

Neelima Wilson

Service was not very good! Lots of flies around the food!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cookies

Simran Patel

Food could have been better and customer service was terribale

Atmosphere: 2

Food: 3

Service: 1

Johnathan Pennington

Michelle was too busy arguing with another employee to take my order. Then, when the other employee says you had a customer she continue to argue with the other employees.

Atmosphere: 1

Service: 1

Kevin Ryan Treece

By far the cleanest Subway I've been in. The manager Michelle was amazing. Great customer service. She put a smile on my face. Best subway experience I've ever had.

Atmosphere: 5

Food: 5

Service: 5

John Hughes

Slow moving service. Open on a Sunday though. Loyal employees.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Subway Club

Kevin Ryan ā€œKCLoud816ā€ Treece

By far the cleanest Subway I've been in. The manager Michelle was amazing. Great customer service. She put a smile on my face. Best subway experience I've ever had.

Atmosphere: 5

Food: 5

Service: 5

Kendal Johnson

Service is always slow. Expect to wait an extra 15+ minutes when you pick up a mobile order. Often times when I order ahead, the sandwiches will come out first and be soggy by the time the order is finally ready. I recommend getting Subway at another nearby location.

Atmosphere: 1

Food: 2

Service: 1

John Deckenbach

Slow, dumb and rude. Its as if they dont even know they are working. I couldnt get the lady to stop talking and just made my sandwich, so I walked out. This place will go out of business very soon.

Service: 1

Key

The only reason i’m giving this two stars is because there was only one girl working, i felt so bad for her, it was so busy. i think that’s absolutely ridiculous

Service: 5

Myke G

These guys care! I walked in to both of the employees having great conversations with the guests. When it came my turn she helped me make my sandwich cheaper and asked where I wanted what on my sandwich and on what side. They care enough to ask how many ingredients you want and when you would like it toasted. There was a Muslim lady ahead of me and they even cared enough to replace their gloves and wash their hands after touching bacon to make sure it had no chance of getting on her sandwich. That's an attention to detail and level of respect I wish every sandwich shop had.I came in on Monday afternoon at about 1 o'clock and despite being flodded by online orders and the people in line behind me the ladies at the counter were sure to give everyone the right attention and made sure their sandwich was perfect. Rockstar crew here, I will for sure be back!!!!

Atmosphere: 5

Food: 5

Service: 5

JGD ā€œRotorOgreā€

Slow, dumb and rude. Its as if they dont even know they are working. I couldnt get the lady to stop talking and just made my sandwich, so I walked out. This place will go out of business very soon.

Service: 1

Brian Moody

Very friendly, , efficient, professional young woman manning the store, April 10, about 230. Food was fresh and tasty.

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