Subway

18009A E 24 Hwy Cir, Independence
(816) 796-8106

Recent Reviews

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Krazyklean Serv

Order with Melissa! Great Customer service and will be back. Thank you for making our sandwiches 😁

Atmosphere: 5

Food: 5

Service: 5

Jason Tillotson

So we got two subs and paid extra for extra meat and there was just one thing single piece of meat that had been doubled over in the middle where they sliced it so it would have the appearance of having more meat than it actually had. Super sketchy. We won't be back.

Food: 2

Service: 1

Jennifer Silvey

I stopped by here to pickup a carry out order for a friend. The staff were super unfriendly and rather rude. I’m thankful I’m not a fan of their food and don’t have to go here again. I would suggest folks pick a different location.

Atmosphere: 4

Food: 3

Service: 1

Stephanie grenawalt

Me, my mom and daughter went tonight and at first was asked takeout or carry out, said no. Then we stood there for about 10 minutes. In the time we stood there they kept filling orders. Mind you we were the only ones standing there. There was enough workers there that they could have filled our orders but we just walked out because they were still not saying or doing anything to helping us. They could have very easily fit us in since we were right there. They only said something when we walked in and no other time did they even say we will be with you in a minute. ????????. I have been there plenty of times and never been treated that way.

Atmosphere: 2

Food: 1

Service: 1

Ashley Watson

What's the point of being open if you're out of bread??? Y'all are subway you need to make sure you have bread.. waist of time..

Quinton Compton

The sandwiches I like is the Boss sandwich a teriyaki chicken?, and the Italian classic I think that's the name of the sandwiches. ? And add Parmesan ? bread and black . Great ? staff that prepared the sub sandwiches ?. So inviting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian, Meatball Marinara Footlong Regular Sub, White Chip Macadamia Nut, Cookies, The Ultimate B M T, Subway Footlong Cookie, All-American Club

daniel abarr

Arrived in person and had to wait a long time until they did all the online orders first. So don't show up in person

Atmosphere: 2

Food: 3

Service: 2

Kristy Bandy

I am big on tipping even if it's a small business like subway because they are in fact serving me. Yesterday when I went in there I did tip the guy who helped my daughter and I. Today I did not tip and my daughter did not eat her food. The blonde older lady that was working was very loud when speaking to us or two other customers, she dropped my daughter's meatballs out of the wrap and even though it didn't completely hit the floor, she picked it up. Put it back on the bread since she was going to get us a new meatball then took the other meatball off the bread. Put a new one on the bread while all the whole time not using gloves. After she put the meatball back on there she put the cheese on the wrap and then decided to put clothes on after she had put the cheese and everything on there and then wrapped the wrap up. It's very unprofessional to be touching someone's food without gloves on. It is gross and disgusting because you never know what they have touched or anything before they have touched your food or if they've even washed their hands and that is why people require that you wear gloves when making someone's food for them. If I walk back into this store and she is working I will turn around and walk right back out. Or maybe I will send my friend who works for the health department and there and see what she does making her food.

Atmosphere: 1

Food: 5

Service: 1

BHne4th

I will never, ever go to this Subway again. And I will not be recommending this store either. My debit card was compromised by Subway end of January. I used it when I picked up a sandwich. One week later someone in NEW YORK, bought 2 sandwiches at a Subway with my debit card. Got a new card and told myself to pay cash if I ever ordered from this store. Didn't go back to Subway for at least 2 months. Walked in 3 days ago (March 9) two hours before they closed. Lady asks, "Can I help you? (As she is putting on gloves). I say,"Yes, I would like to order a footlong." She says, "Well, we have no bread." (In a rude tone) I was a bit shocked.......2 hours before closing and you can't make some bread? I turned and left. The very next day, (March 10) I thought I would try again. I walked in and saw 3 workers just standing there talking and laughing. One asked me "Are you picking up?" I said, "No, I haven't ordered yet." Then a lady says, "Well, it will be awhile. We have a lot of orders to do first." They all scattered and started picking up orders and making sandwiches. They were doing absolutely nothing when I walked in. After 5 minutes or so, a man walks in to pick up a call in order. They couldn't find his order. So I assume they needed to make his sandwich before they even took my order. They were very unorganized and unprofessional. Soon 2 more customers walk in. They were also asked "Are you picking up?" Both said "No." Same lady pipes up and says "It will be awhile." I had been standing there for 20 MINUTES now, 20 minutes!!! When I walked in, I was the only customer in there and 20 minutes later my order still had not been taken. I just stand there watching these three workers. It was apparent that they didn't want to be there. I finally just turned around and left. Never to stepinside that store again. Not worth the hassle. Debit card compromised, no bread 2 hours before closing and watching 3 people, working very, very slow, looking confused and acting like they just didn't care that there were 4 people in the lobby that haven't even put in their orders. If you are hungry for a Subway sandwich, DO NOT go to this one. If I could give it zero stars, I would.

Atmosphere: 1

Food: 2

Service: 1

celeste vallecillo

Honestly would never order here again!! The managers are COMPLETELY USELESS! If you have order issues they offer NO help they don’t answer the phones & when I asked them about it no one had anything to say it was just quiet because they know they don’t do their job I highly suggesting putting your money elsewhere! They should all be fired in my opinion

Atmosphere: 1

Service: 1

Mikaila Thomas

Probably need to reconsider who you leave in charge of an establishment. One lady in particular is quite unpleasant to interact with lol. No wonder this location has horrible reviews.

Service: 1

Tina Garrison

I order on the app because there are better deals, but then everytime we go to pick up the sandwiches they are out of bread or toppings or the cookies we want, and don't tell you until you call later. I ordered a pack of 6 cookies and got home and only had 4 so I call and they said they didn't have 6...well I paid for 6 lol. Very inconsistent. We got there one time and she said they were out of lettuce and plain bread so 2 sandwiches were made with wheat. Why not call us and ask if that is okay?

Gazenfield

App changed from declined to voided to delivery and we never received the food then when I tried to call I was disconnected 6 times.

Atmosphere: 1

Food: 4

Service: 1

k

I ordered double meat was charged for it and did not get what I was charged for.

Kimberly Garrett

Fast friendly patient staff great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Marinara Footlong Regular Sub

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