Taco Bell

2491 Rte 291, Independence
(816) 373-4903

Recent Reviews

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Wes Capell

Will not go back to taco bell on 291 hwy they will not take your order you have to use the kiosk that everyone else has used. Their bathrooms are locked so then you have to ask someone to unlock door to wash your hands

Atmosphere: 1

Service: 1

Kathy Eaton

It's ALWAYS great. Food, service, atmosphere, It's all good!!

Atmosphere: 5

Food: 5

Service: 5

Austin Pycior

Refused to take my order, told me that it’s taco bell’s policy to use the kiosk now. I told them I had cash only. They were not busy, but I interrupted her story time with the cook. With the rudest snarkiest attitude The Big grey haired woman told me I’d have to go through the drive through. I said ok and went to Arby’s. I normally wouldn’t write a review but I was flabbergasted.

Atmosphere: 1

Service: 1

Donald Waggoner

Ive only come here a few times usually late at night around midnight but overall not the worst fast food establishment I've been too. Order didn't take to long to get employees listened and took my order the way I asked for it. Food was okay and was normal taco bell food.

Atmosphere: 3

Food: 4

Service: 4

Carl Wilder

Fresh made burritos. Staff were friendly and professional. Order is always correct with each visit.

Atmosphere: 5

Food: 5

Service: 5

Kimberly Payne

Ordered a quesadilla .it was cut in to 4 squares, 2 of the squares had nothing on them.

Atmosphere: 1

Food: 2

Service: 4

deb johnson

Won't take orders at the front. A customer waiting for his food told me I have to order off the kiosk.

Heather Stephens

Worst Taco Bell ever. Went to drive thru, no one behind me, asked for a minute to look at the menu. Not even a full minute later they rudely asked if I needed help. Decided to go inside so I wasn’t wasting their time. They met me inside and rudely told me to order at the kiosk. They sat and argued with me about ordering at the kiosk. Chick was rude the whole time. Won’t go back.

Rosa Mccurry

I was disappointed in how my cheesy double beefy burrito. There was barely meat and few chips

Atmosphere: 1

Food: 2

Service: 2

Kate Orr

There was a guy standing at the register to greet us and ask us how our day is going and also inform us we need to order at the kiosk, and then stare at us the whole time we ordered while doing nothing at all. Heard the manager have a full on crashout about what was missing from truck and then go smoke a cigarette by the door with another employee so every time it opened their smoke blew inside. No manual locks on the bathroom doors and the pin pad was dead as a doornail. My Double Decker was supposed to be a Supreme and when I said so they just took my OPEN taco back to the line and fixed it. Probably a health code violation. Pretty standard for this location, finally writing a review about it. There were two customers in the whole place, both called Mike, both of whom were directed to use the kiosk, so rather than try to figure out the confusion the store worker just kept screaming Mike at the lobby.

Atmosphere: 1

Food: 4

Service: 1

Diana K Roberts

Love ordering on app and driving thru. Hot food every time!

Food: 5

Service: 5

Mitch Heliker

Have been there a hundred times, order on the app and no big deal, sat my name and they give me my food. Usually correct.. wife usually picks it up no problem. Today they were suspicious of her and tried making her prove her order. Had her sitting in line while I was at home with our 3 babies and didnt have my phone. While our infant was screaming in the backseat of the car while they made her wait. Very odd and will be choosing a different location from now on.

Atmosphere: 1

Food: 1

Service: 1

Rachelle Clifford

We've been going to this TacoBell for years and have always had a great experience. Yeah sometimes they're out of certain things but it happens in the restaurant industry. Tonight Christian who was working the drive thru tonight was great, you can see his sense of urgency and providing quality with his customer service. If he isn't a manager by now he needs to be. Great service

Atmosphere: 5

Food: 5

Service: 5

Lupe Moe

Drive thru service was quick and friendly.

Food: 5

Service: 5

Nikohli Smith

Horrible My food was not cooked

Food: 1

Service: 1

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