Wendy's
2528 Rte 291, Independence
(816) 252-9923
Recent Reviews
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not too friendly, felt very rushed and talked over. I don’t think they’re trying to do a bad job but maybe haven’t been trained correctly to serve the customer.
Atmosphere: 4
Food: 5
Service: 3
Really has gotten overpriced
Atmosphere: 4
Food: 5
Service: 4
I waited 20 minutes and got asked what my order was twice... In the drive through...really guys?
Atmosphere: 4
Food: 3
Service: 1
We just left this place we ordered four meals was extremely rushed the entire time we were at the window. I wasn't even sure my order was right so I asked him to repeat it he asked me to drive around in a circle again and come back and he would repeat it. I'm not even sure what I just went through here but I will never be back again this place needs major work Management should take a look at staff possibly some retraining. It was a horrible experience. My vist was about 7pm November 23rd.
Atmosphere: 1
Food: 1
Service: 1
Have been here a few times and not horrible for a Wendy's establishment. Plenty of drink and food choices of your choosing. Food quality is decent but if your looking for great food I would try other options unless your craving Wendy's. Staff was friendly and helpful with taking orders. The restaurant is cleaned for the most part while its not perfect I've seen worse. Plenty of parking available normally if you plan on dining in.
Atmosphere: 4
Food: 4
Service: 4
My friend called me on FaceTime while she was at this location. During the 5 minutes I was on the phone with her I could hear the employees cussing extremely loud and my friend was swatting flies away from her food. She had her children with her and the cussing alone is uncalled for in a restaurant. Especially when her youngest repeats everything he hears. The flies are most definitely a sanitary issue and really shows they aren’t keeping up with health standards.
She has stated she won’t be going there again. Doubtful I will either.
Atmosphere: 1
Food: 1
Service: 1
The large ice coffees are offensively small
Atmosphere: 4
Food: 1
Service: 5
My husband , son and I went to this location on 9/8/2025 around 9:30 am for breakfast we ordered a bacon egg and cheese biscuit and a couple of other items and this was a mobile order we pulled up and was told to park because they were making fresh biscuits . We were handed the food and we drove off , we decided to take our son to a park that was right around the corner so he can eat and play when we got there we begin to eat I bit in to the biscuit sandwich and seen that my egg had a greenish grey tent to it I I took my sandwich apart the whole bottom of the egg had that colour so we drove back and to the guy who served us and he said that it wasn’t there when he made the sandwich that pissed me off as if we would spend time and waist money and gas to taint our food , we took all our food back up there and got a refund . BTW the guy that served us was heavy set and Hispanic I think he was the manager and I forgot to mention that the food was like warm when we received it. Check your food people because fast food can get you serious ill and these people like to play in our faces.i wont be back
Atmosphere: 1
Food: 1
Service: 1
They were a great crew who worked well together even the new guy named Dakota who has been there for 2 days did an amazing job keep up the good work you guys
Atmosphere: 5
Food: 5
Service: 5
Would have given zero stars if that were an option.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff is always nice and the food is always good!
Atmosphere: 5
Food: 5
Service: 5
I placed in mobile order thinking that that would give them time to get my order ready by the time I got to the drive-thru but I've been waiting here for 15 minutes. It's a total of over 30 minutes now. I've been waiting for my order. I'm not very happy.
Atmosphere: 3
Food: 5
Service: 2
Lobby says open at 8:00 a.m. door still lock.
Service: 1
Asked for hot sauce 3 times lots like maybe 4 I got only 2 and took forever. My 10$ cheeseburger. Was. Cooked 20 to 30 mins before I ordered it was very old I crusted old. Chile was spilled in the bag but the lid was on tight so it was made with it on the side of the cup then put into the bag!!!
Atmosphere: 1
Food: 1
Service: 1
They literally can't get an order correct
Atmosphere: 1
Food: 1
Service: 1
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