Whataburger
18902 E US Hwy 40, Independence
(816) 527-8158
Recent Reviews
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The bathroom was trashed the urinal was clogged and overflowing and the trash outside is so full do better, Whataburger
Atmosphere: 1
Food: 5
Service: 1
Food was just marginal. It was clean. Workers happy and cheerful. Quality of food just ok
Atmosphere: 2
Food: 1
Service: 3
First whataburger in like 30 years since I don't live near them. Just wanna give thanks to such great staff for welcoming service on a Saturday evening: quickly providing good, and hot food, asking if we needed condiments, and with a smile. I won't review the food, since that's a personal opinion we each have about a fast food chain. For me it was delicious, but I went there with the assumption it would be. The good service was key to 5 stars.
Make sure to check toppings before ordering 🤷🏽
Atmosphere: 3
Food: 3
Service: 5
Demerit on food and service because the team member who took my order forgot they were out of coke until I was at the front and they were taking my card for payment. If I had known the only drink option i like was unavailable, i wouldnt have ordered the meal. But she had already taken my card & I felt rushed. So instead, I opted for a chocolate shake and accepted the up charge. At least I’d enjoy the shake as dessert. But by the time I finished eating, I was far away from the establishment and the chocolate shake had an awful fruit taste mixed in with it. As though someone before me ordered a fruit smoothie and they reused the blender to make the chocolate shake without washing it out thoroughly. I had to throw the entire shake away. Very disappointed in this experience. The team members were friendly but ultimately fell short delivering a great experience.
Atmosphere: 5
Food: 2
Service: 3
Charlie was truly a great joy!
Went above and beyond to make sure I received my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The food and service was great! They continuously repeated my name and was so friendly! Thank you!
Atmosphere: 5
Food: 5
Service: 5
For a fast food burger, great. There with my sons and grandkids. Everyone happy with their food. Simple to customize your food and accurate.
Atmosphere: 5
Food: 5
Service: 5
Amanda is the sweetest person i’ve ever met! My emt partner and i were working overnight and she immediately opened the door for us, was so so kind, and gave us a discount! The food was perfect and made with love, and we love coming here on our overnight shifts!
Atmosphere: 5
Food: 5
Service: 5
Food was good, staff seemed confused, and the atmosphere
was not good because of that.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Waited 40 min to tell me they weren’t serving good anymore
Stopped in for a few burgers during our road trip. Quick service and fresh food. Would stop here again.
Atmosphere: 3
Food: 4
Service: 5
Lady at the drive thru kept avoiding going to the drive thru window, so I could pay for my order and while waiting could at least get my drink. After almost waiting 10 minutes. No order or taking payment, I drove off.
Atmosphere: 1
Food: 1
Service: 1
We went to Burger King and left because of the horrible service. I come to Whataburger and have the best customer service experience. The manager on duty was great. Personable and had our food out in minutes. Thank you for making our food and for giving us a better experience. We’ll definitely be back. The Miranda Family thanks you.
Atmosphere: 5
Food: 5
Service: 5
The Blackberry Dr. Pepper milk shake was delightful!
Atmosphere: 5
Food: 5
Service: 5
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