The employees will straight up lie and say the food in the hot counter is for door dash to avoid having to do their job. We sat in the food court and ate the hot dog pretzels we were sold and watch the salted pretzels for “door dash” sat in there for half an hour. Right before close a lady came out a store and purchased said salted pretzels not from door dash. Lazy people now a days skating by on doing nothing for something.
Ash Miller
The ladies were sweet, having fun making pretzels. Their smiles were great, and the pretzels were so yummy! Totally recommend the cinnamon and icing soooo good!
Cody Byers
Pretzels were fresh, hot and the dipping sauces are amazing! The Cinnamon sugar pretzels are super amazing as well! I could eat a whole bucket of these pretzels in one sitting!
Braden Mitchem
Amazing experience at Auntie Anne’s. The food was incredible and customer service was great! Will definitely be back
Aaron Gilliatt
The customer service was terrible. My wife and I ordered two items. They told us one wouldn't be ready for ten minutes, and when we said that was fine the employee wouldn't add the second item to our order and argue with us about when we told her that she didn't add the requested item. Making place two orders for the food we wanted. Both servers were bothered by us waiting in the dining area. Both of the employees proceeded to laugh at my wife when she went to go get her order claiming she only ordered one thing even though we asked for two. Wouldn't recommend this location to others.
Heather Hall
Girl working got very upset when I asked to order because she had been on her phone scrolling for 5 minutes. I asked her if I could order a lemonade mixer she then came to the register. I explained what it was and she wouldn't say anything except no, repeatedly. Not sure if she was struggling with an English language barrier.
Sped Shed
Gave me free food with my order!
Jane Idlewine
Auntie Anne's is one of my favorite places for a snack!?
Google user
Got here when they first opened for the day, you would expect fresh food. Nope... leftover reheated tough mini pretzel dogs and even tried a regular pretzel and it was stale.
Melody Wrest
Got here when they first opened for the day, you would expect fresh food. Nope... leftover reheated tough mini pretzel dogs and even tried a regular pretzel and it was stale.
Had to wait a little bit for my pretzels but it was busy and they were short staffed. Staff was very apologetic and super friendly. Food was hot, fresh, and delicious.
ahmed ishikov
I love this place. Always great service and pretzels are super fresh!
Vagif Aliyev
Pretzels are fresh and the place is super clean!
Kim
The girl working was pretty rude as we walked up wasn't greeted but my daughter asked for pretzel bites the worker said I'm out, I asked if there were any fresh pretzels coming out as there was just one that looked pretty bad she shrugged her shoulder and said well at some point, very rude.
Rj Saleny
Pretzel place is new and still struggling with learning all of the franchise issues pretzels are always good when I go. Some times a wait but after waiting I get fresh pretzels out of the oven every time!
The employees will straight up lie and say the food in the hot counter is for door dash to avoid having to do their job. We sat in the food court and ate the hot dog pretzels we were sold and watch the salted pretzels for “door dash” sat in there for half an hour. Right before close a lady came out a store and purchased said salted pretzels not from door dash. Lazy people now a days skating by on doing nothing for something.
The ladies were sweet, having fun making pretzels. Their smiles were great, and the pretzels were so yummy! Totally recommend the cinnamon and icing soooo good!
Pretzels were fresh, hot and the dipping sauces are amazing! The Cinnamon sugar pretzels are super amazing as well! I could eat a whole bucket of these pretzels in one sitting!
Amazing experience at Auntie Anne’s. The food was incredible and customer service was great! Will definitely be back
The customer service was terrible. My wife and I ordered two items. They told us one wouldn't be ready for ten minutes, and when we said that was fine the employee wouldn't add the second item to our order and argue with us about when we told her that she didn't add the requested item. Making place two orders for the food we wanted. Both servers were bothered by us waiting in the dining area. Both of the employees proceeded to laugh at my wife when she went to go get her order claiming she only ordered one thing even though we asked for two. Wouldn't recommend this location to others.
Girl working got very upset when I asked to order because she had been on her phone scrolling for 5 minutes. I asked her if I could order a lemonade mixer she then came to the register. I explained what it was and she wouldn't say anything except no, repeatedly. Not sure if she was struggling with an English language barrier.
Gave me free food with my order!
Auntie Anne's is one of my favorite places for a snack!?
Got here when they first opened for the day, you would expect fresh food. Nope... leftover reheated tough mini pretzel dogs and even tried a regular pretzel and it was stale.
Got here when they first opened for the day, you would expect fresh food. Nope... leftover reheated tough mini pretzel dogs and even tried a regular pretzel and it was stale.
Restaurantji Recommends
Had to wait a little bit for my pretzels but it was busy and they were short staffed. Staff was very apologetic and super friendly. Food was hot, fresh, and delicious.
I love this place. Always great service and pretzels are super fresh!
Pretzels are fresh and the place is super clean!
The girl working was pretty rude as we walked up wasn't greeted but my daughter asked for pretzel bites the worker said I'm out, I asked if there were any fresh pretzels coming out as there was just one that looked pretty bad she shrugged her shoulder and said well at some point, very rude.
Pretzel place is new and still struggling with learning all of the franchise issues pretzels are always good when I go. Some times a wait but after waiting I get fresh pretzels out of the oven every time!
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