Firehouse Subs Boulevard Shoppes

Ordered a sub and requested they add tomatoes and cucumbers to it. I didn't receive what I ordered and I also found a hair in my food made it unedible

Firehouse Subs at 2103 Missouri Blvd in Jefferson City, Missouri is simply the BEST! I look forward to getting my sub from there each and every time I go. It's more than just picking up a sandwich or getting a meal, it's a treat I look forward to each and every time.
The staff always greets me when I come in and they are friendly and great to interact with. I have said this before and it is worth saying again, I enjoy the extra minute or two wait for my sub each time I go. Firehouse Subs do not throw their sandwiches together in a race to get you back out the door. They create a delicious masterpiece by taking their time and ensuring each sub is made as requested to guarantee the customers satisfaction.
Firehouse Subs is simply the best and I appreciate how they support First Responders in the process!

Parking: Common parking lot for everyone!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Captains Club, Italian

Waited over an hour for my sandwich, the old lady manager with short hair was extremely rude when i asked about my order. Her approach and overall rudeness is the reason for my review. I have no issues waiting, but to be met with haste and a sour attitude is not okay. All the workers seen her be rude asf to the point they apologized.

Atmosphere: 1

Food: 5

Service: 1

Went here today. Service was horrible. Told the guy at the cash register that we had never been there before. He didn't say anything. My sandwich was not made entirely correctly. Floor was very sticky! Another person came in and ordered after us and got how good before us!

Atmosphere: 1

Food: 3

Service: 1

Good food

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Firehouse Steak & Cheese Combo

I usually don’t get upset, And I even feel bad complaining about it now. I just don’t think it’s acceptable when you call ahead with an order online, You show up to pick it up and it takes another 28 minutes to make a sandwich with four people and only three tickets up to be made. In my opinion, there should be more Sense of urgency And not stand around and talk

Recommended dishes: Italian

Always a good meal at Firehouse. The people here are very friendly and attentive. I'm always surprised at how they can be so friendly and efficient when most places aren't. I like the smokehouse brisket sandwich with chips and a cherry lime aid. If you have never tried Firehouse, try it today, you won't be disappointed!

Atmosphere: 5

Food: 5

Service: 5

This was amazing. Great service and food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder Combo

This establishment is ridiculous. It's so slow is beyond annoying. Service was bad and the food was no better. I'm upset with myself for waiting and not just asking for a refund. For a place that supports Firefighters you've got to do better. This place is a complete failure.

Atmosphere: 1

Food: 1

Service: 1

I have had Firehouse subs only a hand few of times, but the location in Jefferson City wasn't up to par. I ordered my subs without onions and was on the receipt. They still had onions on them. They were also cold when they were supposed to be hot sandwiches. I didn't complain because I they are still great sandwiches and I didn't want them to throw away good food. The other thing was that their restrooms were dirty and stunk horrible.

Atmosphere: 3

Food: 3

Service: 5

This place absolutely sucks, it’s actually amazes me that they’re still open for business. The workers are rude and they constantly turn off the phone service so they don’t get phone in orders. I was out on hold for over 6 minutes and when I hung up to call again, it went straight to voicemail for multiple calls. It doesn’t matter if you’re the only customer in the building, it still takes them over 20 minutes to get you your food. I was given a free sub card and I will not be using it.you would with the price you pay for the food, you’d at least get decent service. I won’t be back to this location! The employees need to be re evaluated.

I ordered a hot ham sandwich with cheese only as a combo. The soda machine was completely out of all options, and then it took 20 minutes for one sandwich one of the employees behind the counters talked about how much he likes subway better than firehouse subs. Absolutely ridiculous. Will not be back!

Service: 1

Always good here!

Atmosphere: 5

Food: 5

Service: 5

Food is always as it should be - simple and good. Tonight however, the lady lied to me about the " round up " at the end. My total ended at .94 cents & when asked if i wanted to " round up " to support their cause... she proceeded to add a new item as " donation " at .25 cents.It a quarter... but i was misled about the situation and unfortunately that means i will not return.

Atmosphere: 1

Food: 5

Service: 1

What is going on at this store? 1 guy making sandwiches is reading them off the wall while 4 people watch. Yikes.

Atmosphere: 4

Food: 4

Service: 1