I had called them because I've been trying for the past 3 days to place an order online and for some reason the app is not working I called them and they were extremely rude on the phone pretty much call me a liar about their app not working and hung up on me
Atmosphere: 2
Food: 3
Service: 1
Shelby Miles
Subways subs are delicious!! Great deals and promotions!! And perks too!! Sometimes they accept coupons at certain locations.
Atmosphere: 4
Food: 5
Service: 5
Vennapusa Manoj
Very poor customer service.
Service: 1
Lisa Payne
Rude employee
Atmosphere: 1
Food: 5
Service: 1
Rita Bridges
We are greeted as we walk through the door. The sandwich artist made our sandwiches perfectly.
Atmosphere: 5
Food: 5
Service: 5
Mary Jett
I really like to go into the store because you could smell the bread as soon as you walk around use your coupons
troy jackson
I’m completely done with Subways. The food isn't that good and the bread is a disgusting dehydrated blob but really the customer service sucks too. They make it super hard to use the deals on their app. I’ve seen this all over the country but now here in Jeff City I came in with printed coupons that were mailed to me and they said “they only take them on Fridays and Saturdays but they don’t print it on the coupon.” I was like the coupon expires Thursday and they just shrugged their shoulders.
Atmosphere: 1
Food: 1
Service: 1
K T
Went in for a sub and noticed there was only one employee, he clearly had a cold or something and kept clearing his throat while making the sandwiches, when he made our first sandwich he typed it into the register with his gloves on then proceeded to make the next sandwich without changing them. Two days later and I have cold symptoms now and I can't help but wonder if I got whatever illness he had.
They clearly need to hire more people if their employees have to come to work sick. Why has it become subways standard to only have one or two people at every location?
Atmosphere: 1
Food: 1
Service: 1
VIT B
I understand everyone who rate one star. I would put 0 star if I can. Owner is mean .I try use coupon but I didn't pay attention they have restrictions on some subs .he start throwing everything and yelling.didnt give me receipt. Today I stop at Ashland subway .girl was nice .make good stake sub. I compare service and it's totally different story. ( And she did stake sub on coupon without problem ). I'm delivery driver and I will stop better in Ashland subway instead this one weard at Jefferson City
One person working a lunch rush on Saturday? Why do you not have staff?!
Atmosphere: 2
Food: 3
Service: 1
Mary Brown
The kid working here last night (learned from survey response he's related to the owner) was rude, argumentative, and clearly hated his job. Argued about how to make the subs, the portions for the wraps (charged as a 12" with 12" portions) but refused to put the proper serving, cited he was "taught differently," refused to allow us to buy the extra portion, citing it was against policy and "not allowed," threatened to kick us out for asking the questions we did. Will never come here again. Don't recommend this location for anyone.
Atmosphere: 1
Food: 2
Service: 1
Mary
The kid working here last night (learned from survey response he's related to the owner) was rude, argumentative, and clearly hated his job. Argued about how to make the subs, the portions for the wraps (charged as a 12" with 12" portions) but refused to put the proper serving, cited he was "taught differently," refused to allow us to buy the extra portion, citing it was against policy and "not allowed," threatened to kick us out for asking the questions we did. Will never come here again. Don't recommend this location for anyone.
Atmosphere: 1
Food: 2
Service: 1
MaryElizabeth Clinton
THE ABSOLUTE WORST RESTAURANT, DO NOT EAT HERE!!!!!!! I am not one to write negative reviews, but this particular situation an negative review is in order. I ordered on the app per usual, and walked into the correct restaurant I verified, said I had an online order and the manger said no they didn't have one. I showed him my receipt and order and he said yes this was the correct restaurant and refused to honor my order. Stated that since he never got it, he won't make it. He only suggested I try to order again and pay again, yet I have been charged and no order. In all my life I have bever been treated with such disrespect, This person does notbelong in customer service. I left the restaurant with no lunch and or resolution on to a refund of my order. Very very disappointing!
Atmosphere: 1
Food: 1
Service: 1
Padmaja
Service was bad, service person was very rude, food was not fresh. Coupons were not accepted in this branch. Very minimal ingredients in my sandwich. And the bread, veggies are not fresh. Very disappointing experience. This is 3rd time it happened to me. I don’t recommend this restaurant.
I had called them because I've been trying for the past 3 days to place an order online and for some reason the app is not working I called them and they were extremely rude on the phone pretty much call me a liar about their app not working and hung up on me
Atmosphere: 2
Food: 3
Service: 1
Subways subs are delicious!! Great deals and promotions!! And perks too!! Sometimes they accept coupons at certain locations.
Atmosphere: 4
Food: 5
Service: 5
Very poor customer service.
Service: 1
Rude employee
Atmosphere: 1
Food: 5
Service: 1
We are greeted as we walk through the door. The sandwich artist made our sandwiches perfectly.
Atmosphere: 5
Food: 5
Service: 5
I really like to go into the store because you could smell the bread as soon as you walk around use your coupons
I’m completely done with Subways. The food isn't that good and the bread is a disgusting dehydrated blob but really the customer service sucks too. They make it super hard to use the deals on their app. I’ve seen this all over the country but now here in Jeff City I came in with printed coupons that were mailed to me and they said “they only take them on Fridays and Saturdays but they don’t print it on the coupon.” I was like the coupon expires Thursday and they just shrugged their shoulders.
Atmosphere: 1
Food: 1
Service: 1
Went in for a sub and noticed there was only one employee, he clearly had a cold or something and kept clearing his throat while making the sandwiches, when he made our first sandwich he typed it into the register with his gloves on then proceeded to make the next sandwich without changing them. Two days later and I have cold symptoms now and I can't help but wonder if I got whatever illness he had.
They clearly need to hire more people if their employees have to come to work sick. Why has it become subways standard to only have one or two people at every location?
Atmosphere: 1
Food: 1
Service: 1
I understand everyone who rate one star. I would put 0 star if I can. Owner is mean .I try use coupon but I didn't pay attention they have restrictions on some subs .he start throwing everything and yelling.didnt give me receipt.
Today I stop at Ashland subway .girl was nice .make good stake sub.
I compare service and it's totally different story. ( And she did stake sub on coupon without problem ).
I'm delivery driver and I will stop better in Ashland subway instead this one weard at Jefferson City
Atmosphere: 1
Food: 2
Service: 1
Closed at 7:30 on a Saturday?
Restaurantji Recommends
One person working a lunch rush on Saturday? Why do you not have staff?!
Atmosphere: 2
Food: 3
Service: 1
The kid working here last night (learned from survey response he's related to the owner) was rude, argumentative, and clearly hated his job. Argued about how to make the subs, the portions for the wraps (charged as a 12" with 12" portions) but refused to put the proper serving, cited he was "taught differently," refused to allow us to buy the extra portion, citing it was against policy and "not allowed," threatened to kick us out for asking the questions we did. Will never come here again. Don't recommend this location for anyone.
Atmosphere: 1
Food: 2
Service: 1
The kid working here last night (learned from survey response he's related to the owner) was rude, argumentative, and clearly hated his job. Argued about how to make the subs, the portions for the wraps (charged as a 12" with 12" portions) but refused to put the proper serving, cited he was "taught differently," refused to allow us to buy the extra portion, citing it was against policy and "not allowed," threatened to kick us out for asking the questions we did. Will never come here again. Don't recommend this location for anyone.
Atmosphere: 1
Food: 2
Service: 1
THE ABSOLUTE WORST RESTAURANT, DO NOT EAT HERE!!!!!!! I am not one to write negative reviews, but this particular situation an negative review is in order. I ordered on the app per usual, and walked into the correct restaurant I verified, said I had an online order and the manger said no they didn't have one. I showed him my receipt and order and he said yes this was the correct restaurant and refused to honor my order. Stated that since he never got it, he won't make it. He only suggested I try to order again and pay again, yet I have been charged and no order. In all my life I have bever been treated with such disrespect, This person does notbelong in customer service. I left the restaurant with no lunch and or resolution on to a refund of my order. Very very disappointing!
Atmosphere: 1
Food: 1
Service: 1
Service was bad, service person was very rude, food was not fresh. Coupons were not accepted in this branch. Very minimal ingredients in my sandwich. And the bread, veggies are not fresh. Very disappointing experience. This is 3rd time it happened to me. I don’t recommend this restaurant.
Atmosphere: 1
Food: 1
Service: 1
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