Relaxing atmosphere and great food with exceptional yogurt ice-cream ?
Atmosphere: 5
Food: 5
Service: 5
Sydney Johnson
I never know what I’m going to get here regarding service & food. I’ve had an employee touch my ice cream cone with his bare hand to balance it. I’ve had another argue with me when they made my order wrong. Most recently they denied ever having a yogurt fruit swirl and also argued with me then (it’s on their menu online and we’ve gotten it there before). Sometimes the food is excellent, other times it’s not worth the hassle.
Atmosphere: 2
Food: 4
Service: 2
Rodney Baughman
Good quality food. Good
Atmosphere: 5
Food: 5
Service: 5
KRISTY Lujan
The gentleman that waited on us was kind of hateful and rude when we had a question and all it was "can we please have a few more napkins ?" He gave us a mean hateful look and said 'I guess so" I just couldn't believe that he had acted this way towards us ! But besides the hateful cashier we enjoyed our ice cream and didn't let him ruin our day ?Kid-friendliness: Definitely kid friendly
This is a terrible company to work for. I was initially hired to work in the marketplace, but yet was placed in the kitchen making less than I should have been. I was told that my pay was “locked in” for three months, so I stayed on, only to never receive any kind of raise. Multiple members of management spoke about me in meetings many times, and I myself reached out considering my pay many times. I was never approached by the general manager considering my pay, and to be honest, I felt like the GM could care less about PR. It was difficult to work through my notice, because Sam, who didn’t know me, and whose shift I did not work on, would say that I didn’t work there anymore. I stayed on the full two weeks of my notice, and came in everyday that I was scheduled. I would never come back to work for this company, and I advise anyone looking for a long term career with benefits for time spent working for the company to look into other avenues.
Bob Btravlin
Good ice cream
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge Sundae
Rabidbear Spirit
One of the best Braum's in the Joplin area - always had the friendliest employees and seem to take time to make your food (or treat) just right.
Lori Gage
Super service and ice-cream
Atmosphere: 5
Food: 5
Service: 5
Ladonna Jackson-Harris
The ice cream was delicious
Atmosphere: 5
Food: 5
Service: 5
Peter Black
I hate to write negatively about this because the staff was clearly frustrated by what seemed to be a difficult day, but I think it's important that I share my experience.We ordered our meal and received our meal. The fries seem to be overcooked in which our kids who love fries couldn't even finish them.I ordered the double jalapeno pepper jack cheese burger.... I admit it! I was enticed by all of the window clings and menu board graphics. To my surprise the burger I received was not a double jalapeno pepper jack cheeseburger, but a double cheeseburger with no jalapenos and no pepper jack cheese. I wonder if someone from the drive-thru received my burger by accident.I took my burger to the front counter and no one would come see me. I went and stood in line behind two people just so that I could speak with an employee. Finally, I was seeing and explained my situation to the staff member. She took my ticket and then asked if I wanted them to make my burger. I said well, I ordered a jalapeno pepper jack cheese double burger and did not receive jalapenos or pepper jack cheese, so yes I do want you guys to remake it.I then went and joined my family. I kept an eye on the counter hoping that they would make my burger quickly and I could eat with my family.Five minutes went by and my burger was still not ready. I went to the counter and there I stood for another 3 minutes before the girl who took my receipt back saw me and came over. She said sorry the burger will be with you shortly. She then had a confused look on her face as if she was thinking of something.She went to the kitchen staff and I could see her asking about my burger and then one of the employees saying, "I don't have anything in our screens to make a jalapeno burger." It had been 8 minutes and no one was making my burger.I then returned to my family knowing that it would take a couple of minutes and hung out with them as they were finishing up their meals (everything but the fries). I walked back over to the counter and noticed that that girl was making my burger, not the kitchen staff. I guess they were in the zone with other meals and didn't want to disrupt what they were doing. Maybe my incorrect burger order was not a priority. After all, I was already unhappy so try not to make any other customers unhappy too.Finally, I got my burger and sat down to eat while my family watched me. It was a pretty disappointing experience.We live in Ozark. We love Braum's. It was sad to witness how different a restaurant from the same franchise can be in another city. I hope this message is received well and change happens.
Messed up my order despite them repeating "no cheese" to me I said correct no cheese and still every burger had cheese. That's a big deal when someone can't have dairy.
John Johnson
Good I enjoyed
Atmosphere: 5
Food: 4
Service: 5
Damian Harris
It's good enough for me.I have to say get a bag of burgers and enjoy your
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Banana Split
Librado Martinez
Fact, ordered 5 burger bag plus 1 same burger. Change 3 to have all the toppings. 2 medium drinks $ 27.00. YOU BE THE JUDGE.
Atmosphere: 5
Food: 3
Service: 3
Faith Anderson
Terrible service don't recommend we were there for almost a hour waiting for someone to take our order and got ignored
Relaxing atmosphere and great food with exceptional yogurt ice-cream ?
Atmosphere: 5
Food: 5
Service: 5
I never know what I’m going to get here regarding service & food. I’ve had an employee touch my ice cream cone with his bare hand to balance it. I’ve had another argue with me when they made my order wrong. Most recently they denied ever having a yogurt fruit swirl and also argued with me then (it’s on their menu online and we’ve gotten it there before). Sometimes the food is excellent, other times it’s not worth the hassle.
Atmosphere: 2
Food: 4
Service: 2
Good quality food. Good
Atmosphere: 5
Food: 5
Service: 5
The gentleman that waited on us was kind of hateful and rude when we had a question and all it was "can we please have a few more napkins ?" He gave us a mean hateful look and said 'I guess so" I just couldn't believe that he had acted this way towards us ! But besides the hateful cashier we enjoyed our ice cream and didn't let him ruin our day ?Kid-friendliness: Definitely kid friendly
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Banana Split, Chicken Strips and Fries, Crinkle Cut Fries, Chicken Strips
This is a terrible company to work for. I was initially hired to work in the marketplace, but yet was placed in the kitchen making less than I should have been. I was told that my pay was “locked in” for three months, so I stayed on, only to never receive any kind of raise. Multiple members of management spoke about me in meetings many times, and I myself reached out considering my pay many times. I was never approached by the general manager considering my pay, and to be honest, I felt like the GM could care less about PR. It was difficult to work through my notice, because Sam, who didn’t know me, and whose shift I did not work on, would say that I didn’t work there anymore. I stayed on the full two weeks of my notice, and came in everyday that I was scheduled. I would never come back to work for this company, and I advise anyone looking for a long term career with benefits for time spent working for the company to look into other avenues.
Good ice cream
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge Sundae
One of the best Braum's in the Joplin area - always had the friendliest employees and seem to take time to make your food (or treat) just right.
Super service and ice-cream
Atmosphere: 5
Food: 5
Service: 5
The ice cream was delicious
Atmosphere: 5
Food: 5
Service: 5
I hate to write negatively about this because the staff was clearly frustrated by what seemed to be a difficult day, but I think it's important that I share my experience.We ordered our meal and received our meal. The fries seem to be overcooked in which our kids who love fries couldn't even finish them.I ordered the double jalapeno pepper jack cheese burger.... I admit it! I was enticed by all of the window clings and menu board graphics. To my surprise the burger I received was not a double jalapeno pepper jack cheeseburger, but a double cheeseburger with no jalapenos and no pepper jack cheese. I wonder if someone from the drive-thru received my burger by accident.I took my burger to the front counter and no one would come see me. I went and stood in line behind two people just so that I could speak with an employee. Finally, I was seeing and explained my situation to the staff member. She took my ticket and then asked if I wanted them to make my burger. I said well, I ordered a jalapeno pepper jack cheese double burger and did not receive jalapenos or pepper jack cheese, so yes I do want you guys to remake it.I then went and joined my family. I kept an eye on the counter hoping that they would make my burger quickly and I could eat with my family.Five minutes went by and my burger was still not ready. I went to the counter and there I stood for another 3 minutes before the girl who took my receipt back saw me and came over. She said sorry the burger will be with you shortly. She then had a confused look on her face as if she was thinking of something.She went to the kitchen staff and I could see her asking about my burger and then one of the employees saying, "I don't have anything in our screens to make a jalapeno burger." It had been 8 minutes and no one was making my burger.I then returned to my family knowing that it would take a couple of minutes and hung out with them as they were finishing up their meals (everything but the fries). I walked back over to the counter and noticed that that girl was making my burger, not the kitchen staff. I guess they were in the zone with other meals and didn't want to disrupt what they were doing. Maybe my incorrect burger order was not a priority. After all, I was already unhappy so try not to make any other customers unhappy too.Finally, I got my burger and sat down to eat while my family watched me. It was a pretty disappointing experience.We live in Ozark. We love Braum's. It was sad to witness how different a restaurant from the same franchise can be in another city. I hope this message is received well and change happens.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Messed up my order despite them repeating "no cheese" to me I said correct no cheese and still every burger had cheese. That's a big deal when someone can't have dairy.
Good I enjoyed
Atmosphere: 5
Food: 4
Service: 5
It's good enough for me.I have to say get a bag of burgers and enjoy your
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Banana Split
Fact, ordered 5 burger bag plus 1 same burger. Change 3 to have all the toppings. 2 medium drinks $ 27.00. YOU BE THE JUDGE.
Atmosphere: 5
Food: 3
Service: 3
Terrible service don't recommend we were there for almost a hour waiting for someone to take our order and got ignored