Avoid this place. Go next door to the Pilot’s McDonald’s. Worst McDonald’s ever. The food is cold. The staff hides from the order register. There is always a wait regardless if it’s just 1 order in their Que. The food is also never right. Today I got a Big Mac with the buns out of order. There were 3 bottoms and the sandwich was below room temperature.
Atmosphere: 1
Food: 1
Service: 1
Evelyn Goodan
Ever since this moved into Petro it’s been absolute trash. I get it - it’s McDonald’s, but seriously. Horrible service, unorganized, the staff here expects to have zero interaction with customers, the grease level is insane, they’re rude, it’s painstakingly slow…just save yourself trouble and drive the 15-20 minutes in a different direction and go to a different location.
Atmosphere: 1
Food: 1
Service: 1
Jared Barker
The new location inside Petro has been a disappointing experience. The staff feels careless, rude, and unprofessional. At the drive-through they argue over the radio, orders come out wrong, and any attempt to fix the mistake turns into a battle. When I asked for the correct order or a refund, the manager with pink hair came to the window and spoke with open disrespect. The moment I raised my voice to try to be heard, she slammed the window in my face and refused to return either my food or my money.
She blamed her staff for everything and took no responsibility. No one tried to correct the order. Instead they told me they would need to run my card several times and that I had to sit in my vehicle until the entire drive-through line cleared before they would even speak to me again.
The team here acts like they don’t care about customers at all. The behavior was rude, unclean, and far below the standard you expect from McDonald’s. I’ve never had an experience this unprofessional at any location.
Atmosphere: 1
Food: 1
Service: 1
Lauren Westbrook
The building that Google maps takes you to is closed. The McDonalds is in the truck stop food court now.
Atmosphere: 5
Food: 5
Service: 5
Jessica Bryant
My McGiddle was old cold and hard and they don't answer the phone
arun sharma
If you cannot order from the computer then you should not come here because no one will come here to help you.
Bradley Pointe
They seem to not like their job anytime I go there. The food is decent depending on what time of day you’re there but they expect you to do your job for them by forcing you to order at the kiosk instead of them taking your order. The only good thing about them is that they are in the Joplin 44 building now.
Atmosphere: 5
Food: 3
Service: 1
Jared Robinson
Two L fries and 2 Med Teas.... $14.00!!!! McDonald's getting too expensive for what it is.
Atmosphere: 3
Food: 4
Service: 3
Chuck Dettlaff
No ice. Slow service.
Atmosphere: 1
Food: 1
Service: 1
Руслан Бан
It seems that the chicken in the burger was not fresh, and it was so fried that there was almost no meat, like coals. I threw away the chicken. My wife was more fortunate, she had an edible burger.
Vicki and ALL HER MANAGERS ARE RUDE!!! IT'S A SHAME THAT PHIL HAS TO PUT UP WITH MANAGERS LIKE THAT I WOULD FIRE THEM..RUNNING OFF BUSINESS
Atmosphere: 1
Food: 1
Service: 1
Kasey Robinson
The same as all other McDonald's.... Just ehh
B Wils
Tatiana was very sweet and kind. She made me a custom drink from the drive thru. Our order was made right and fresh. No complaints tonight just passing by through the state
Atmosphere: 5
Food: 5
Service: 5
Leah French
So slow. Team seems frantic. Been by a few mornings. Lights on. No one there. Think they need a new manager. Oh. And please stop burning to death the English muffins?! Wish I could add a picture. It’s gross
Avoid this place. Go next door to the Pilot’s McDonald’s.
Worst McDonald’s ever. The food is cold. The staff hides from the order register. There is always a wait regardless if it’s just 1 order in their Que. The food is also never right. Today I got a Big Mac with the buns out of order. There were 3 bottoms and the sandwich was below room temperature.
Atmosphere: 1
Food: 1
Service: 1
Ever since this moved into Petro it’s been absolute trash. I get it - it’s McDonald’s, but seriously. Horrible service, unorganized, the staff here expects to have zero interaction with customers, the grease level is insane, they’re rude, it’s painstakingly slow…just save yourself trouble and drive the 15-20 minutes in a different direction and go to a different location.
Atmosphere: 1
Food: 1
Service: 1
The new location inside Petro has been a disappointing experience. The staff feels careless, rude, and unprofessional. At the drive-through they argue over the radio, orders come out wrong, and any attempt to fix the mistake turns into a battle. When I asked for the correct order or a refund, the manager with pink hair came to the window and spoke with open disrespect. The moment I raised my voice to try to be heard, she slammed the window in my face and refused to return either my food or my money.
She blamed her staff for everything and took no responsibility. No one tried to correct the order. Instead they told me they would need to run my card several times and that I had to sit in my vehicle until the entire drive-through line cleared before they would even speak to me again.
The team here acts like they don’t care about customers at all. The behavior was rude, unclean, and far below the standard you expect from McDonald’s. I’ve never had an experience this unprofessional at any location.
Atmosphere: 1
Food: 1
Service: 1
The building that Google maps takes you to is closed. The McDonalds is in the truck stop food court now.
Atmosphere: 5
Food: 5
Service: 5
My McGiddle was old cold and hard and they don't answer the phone
If you cannot order from the computer then you should not come here because no one will come here to help you.
They seem to not like their job anytime I go there. The food is decent depending on what time of day you’re there but they expect you to do your job for them by forcing you to order at the kiosk instead of them taking your order. The only good thing about them is that they are in the Joplin 44 building now.
Atmosphere: 5
Food: 3
Service: 1
Two L fries and 2 Med Teas.... $14.00!!!! McDonald's getting too expensive for what it is.
Atmosphere: 3
Food: 4
Service: 3
No ice. Slow service.
Atmosphere: 1
Food: 1
Service: 1
It seems that the chicken in the burger was not fresh, and it was so fried that there was almost no meat, like coals. I threw away the chicken. My wife was more fortunate, she had an edible burger.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
WE love going to Ronald McDonald s
Atmosphere: 4
Food: 4
Service: 5
Vicki and ALL HER MANAGERS ARE RUDE!!! IT'S A SHAME THAT PHIL HAS TO PUT UP WITH MANAGERS LIKE THAT I WOULD FIRE THEM..RUNNING OFF BUSINESS
Atmosphere: 1
Food: 1
Service: 1
The same as all other McDonald's.... Just ehh
Tatiana was very sweet and kind. She made me a custom drink from the drive thru. Our order was made right and fresh. No complaints tonight just passing by through the state
Atmosphere: 5
Food: 5
Service: 5
So slow. Team seems frantic. Been by a few mornings. Lights on. No one there. Think they need a new manager. Oh. And please stop burning to death the English muffins?! Wish I could add a picture. It’s gross
Atmosphere: 1
Food: 1
Service: 1
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