Had a hiccup with the online service. I ordered a pizza with Pepsi while at work. I have a timed 30 min lunch, so no room for error. I was pretty devastated when I heard it didn't go through, but they handled it all with professionalism, and courtesy. Extremely satisfied, thank you.
Atmosphere: 5
Food: 5
Service: 5
Stacia Thompson
We’ve always had good experiences with Papa John’s, but this order really missed the mark. When we got home and opened our specialty pizza, we found a long black hair wrapped in the garlic sauce and lying across the pizza. It was really off-putting.
Still trying to give the benefit of the doubt, we opened the rest of the boxes. We had ordered 4 pizzas, breadsticks, and 2 extra marinara sauces. One sauce was missing, and the other was already opened and spilled all over the breadsticks box.
This was honestly a stomach-turning experience, and it left us really disappointed. We’re not sure if we’ll be ordering again, which is a shame because we’ve always liked Papa John’s. Hopefully this was just a one-time issue.
Atmosphere: 3
Food: 2
Service: 1
William Lund
This is what they expected me to pay 40 bucks for. Took an hour to get these and we're cold.
Atmosphere: 1
Food: 1
Service: 1
Corderro Logsdon
Great pizza and fast at preparing the food.
Linda Raber
Service was spot on. Very attentive and professional. The pizza was less than expected. Very mild, almost bland. We doctored it up and still had dinner.
Atmosphere: 5
Food: 3
Service: 5
Aaron Graham
Walked in made the order said it be 20 mins came back and told me they haven't even started on it yet told me another 15mins
Atmosphere: 2
Food: 3
Service: 1
Gert Rude
Pizza good fire bad
Atmosphere: 5
Food: 5
Service: 5
A Z (Ace)
Sometimes the pizza from this Papa John’s is absolutely delicious and picture-perfect, and other times it falls short—lacking in appearance and skimpy on cheese. Same location, but the quality can be hit or miss. Still, it feeds my family for about $10, so it’s hard to complain too much.
Im sure the pizza would have been great. Apperently placing a $70 order and paying with a $100 isn't possible.
Atmosphere: 1
Food: 1
Service: 1
Daisy Anderson
Was told originally 20 minutes to pick up my pizza (which is normal and perfectly fine). I go inside to pick up after the 20 minutes and was told 15, which turned into 45 minutes. Then when I go to check out we were then told that they cannot accept cash at this location. Left with no pizza. 5:40 was the pick up time and left the store at 6:25. Not sure if more staff need to be hired or if people to learn time management. I get it’s only pizza, but when you’re trying to feed hungry children that’s different.
Dorian Minor
We have been going to Papa John's for a very long time and we will not be returning to this location. They refused our money for a $65 order. We had a $100 bill and they couldn't even give us $30 in change. It does not state anywhere on the website that they don't accept one hundred dollar bills. If they dont want our money then we will not be giving them business anymore. We will now be patrons of Little Ceasars.
Atmosphere: 1
Food: 5
Service: 1
Eric Hillstead
IT seems like that you are just paying way too much for what you are getting for your dollar you know
Atmosphere: 2
Food: 4
Service: 2
Angie Jackson
I just ordered 3 pizzas AND CHEESE BREAD the philly cheese steak pizza tastes rotten And the cheesy bread is burn the cheese pizza has no sauce the other pizza was fine
I’ve been on phone for 30 min and no one is answering I’m still on hold
If you guys respond to me, and I'll buy a pizza
Had a hiccup with the online service. I ordered a pizza with Pepsi while at work. I have a timed 30 min lunch, so no room for error. I was pretty devastated when I heard it didn't go through, but they handled it all with professionalism, and courtesy. Extremely satisfied, thank you.
Atmosphere: 5
Food: 5
Service: 5
We’ve always had good experiences with Papa John’s, but this order really missed the mark. When we got home and opened our specialty pizza, we found a long black hair wrapped in the garlic sauce and lying across the pizza. It was really off-putting.
Still trying to give the benefit of the doubt, we opened the rest of the boxes. We had ordered 4 pizzas, breadsticks, and 2 extra marinara sauces. One sauce was missing, and the other was already opened and spilled all over the breadsticks box.
This was honestly a stomach-turning experience, and it left us really disappointed. We’re not sure if we’ll be ordering again, which is a shame because we’ve always liked Papa John’s. Hopefully this was just a one-time issue.
Atmosphere: 3
Food: 2
Service: 1
This is what they expected me to pay 40 bucks for. Took an hour to get these and we're cold.
Atmosphere: 1
Food: 1
Service: 1
Great pizza and fast at preparing the food.
Service was spot on. Very attentive and professional. The pizza was less than expected. Very mild, almost bland. We doctored it up and still had dinner.
Atmosphere: 5
Food: 3
Service: 5
Walked in made the order said it be 20 mins came back and told me they haven't even started on it yet told me another 15mins
Atmosphere: 2
Food: 3
Service: 1
Pizza good fire bad
Atmosphere: 5
Food: 5
Service: 5
Sometimes the pizza from this Papa John’s is absolutely delicious and picture-perfect, and other times it falls short—lacking in appearance and skimpy on cheese. Same location, but the quality can be hit or miss. Still, it feeds my family for about $10, so it’s hard to complain too much.
Atmosphere: 3
Food: 3
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Im sure the pizza would have been great. Apperently placing a $70 order and paying with a $100 isn't possible.
Atmosphere: 1
Food: 1
Service: 1
Was told originally 20 minutes to pick up my pizza (which is normal and perfectly fine). I go inside to pick up after the 20 minutes and was told 15, which turned into 45 minutes. Then when I go to check out we were then told that they cannot accept cash at this location. Left with no pizza. 5:40 was the pick up time and left the store at 6:25. Not sure if more staff need to be hired or if people to learn time management. I get it’s only pizza, but when you’re trying to feed hungry children that’s different.
We have been going to Papa John's for a very long time and we will not be returning to this location. They refused our money for a $65 order.
We had a $100 bill and they couldn't even give us $30 in change. It does not state anywhere on the website that they don't accept one hundred dollar bills. If they dont want our money then we will not be giving them business anymore. We will now be patrons of Little Ceasars.
Atmosphere: 1
Food: 5
Service: 1
IT seems like that you are just paying way too much for what you are getting for your dollar you know
Atmosphere: 2
Food: 4
Service: 2
I just ordered 3 pizzas AND CHEESE BREAD
the philly cheese steak pizza tastes rotten
And the cheesy bread is burn the cheese pizza has no sauce the other pizza was fine
I’ve been on phone for 30 min and no one is answering I’m still on hold
Food: 1
Service: 3
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